Verizon

4.6
454 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lakewood Ranch, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
11711 E State Road 70, Lakewood Ranch, FL
34202, United States

Hours

Reviews

4.6
454 reviews
5 stars
386
4 stars
20
3 stars
7
2 stars
7
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful throughout their transactions.

Efficiency

Several reviews highlighted the quick service and efficient handling of phone upgrades and data transfers.

Product Knowledge

Staff members were frequently noted for their expertise in explaining products and services, helping customers make informed decisions.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality and miscommunication regarding promotions and fees.

Professionalism

Most staff were described as professional, though a few reviews mentioned instances of unprofessional behavior from certain employees.
  • TP
    Tyler Puhalovich
    Nov 8, 2025
    5.0
    Michael Romagno is the most helpful representative I’ve ever had the pleasure of working with. We had some initial issues from switching carriers and Michael was quick to resolve them. Everybody at this store is super friendly and they provide great deals on upgrades, various plans, etc. Highly recommend you visit this store, and ask for Michael!
  • ZZ
    ZachTJ03
    Nov 2, 2025
    5.0
    Ian has impeccable knowledge of anything phones and Verizon promos, we had the smoothest trade in of my I phone! Definitely highly recommend coming to Ian at this store!
  • TG
    Toby Goldstein
    Nov 2, 2025
    5.0
    Absolutely amazing and highly recommended Michael was patient and very helpful With getting us set up with new phones.
  • DB
    Dave Batson
    Oct 22, 2025
    5.0
    Ian provided outstanding support throughout our entire transaction, for both the purchase of a new phone and transition. Courteous, friendly, professional, highly knowledgeable, and answered all questions. Thank you Victra, and Ian, for a great Verizon experience! 👍
  • MP
    Mary Parrett
    Oct 18, 2025
    5.0
    This 70+ woman can still do long division, algebraic equations and use DOS commands for Windows. But when I needed IA new phone, I was clueless as to how to make the transfer. I bought my phone from the manufacturer and brought it to Verizon (Vicar) on Rt70 in LWR. My hero, Ian, did the job in a flash and took the time to teach me how to use it and answered my questions about it. He was terrific.

Frequently Asked Questions About Verizon

What is Victra and what services does it offer?

Victra is a Verizon Authorized Retailer in Lakewood Ranch, FL, offering wireless devices like phones, tablets, smartwatches, accessories, and device protection.

What brands can I find at Victra in Lakewood Ranch?

Victra offers products from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.