Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Lakeland’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
479 reviews
5 stars
404
4 stars
23
3 stars
12
2 stars
9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to go above and beyond.
Sales Experience
Many reviews noted that customers felt they received great deals and were satisfied with the promotions offered during their visits.
Staff Knowledge
Customers frequently mentioned the staff's expertise and ability to explain options clearly, making the purchasing process easier.
Mixed Experiences
While most feedback was positive, some customers reported issues with billing and misleading information regarding promotions.
- DAD AubJan 5, 20265.0I don't normally write reviews but had such a better experience here compared to other verizon stores. Chris was very helpful and understood that I wanted to keep my current plan. He made the process easy and straightforward. This is definitely the store to go to if you need help with Verizon.
- MDMiki DJan 3, 20265.0Santi was so friendly and patient, answered all my questions and addressed my concerns, and ended up getting me a better deal than I was finding online to upgrade my phone. He even tracked down my preferred color and gave me the option of having it delivered to the store (though I opted to pick it up just to get it only slightly faster. 😂) Thank you so much for excellent customer service, Santi!!
- DLDoug LanhamJan 1, 20265.0Cellular Sales and Chris Jacobs were great to deal with! Chris took his time and was very patient with my account! It was a bit complicated as we got 4 new phones and 1 iPad all at the same time but he did it in a timely manner! Go see this guy at Lakeside Cellular sales, he's the real deal!
- ALAshley LanhamDec 31, 20255.0I had a great experience with Chris Jacobs at the Verizon store. He was knowledgeable, patient, and took the time to explain everything clearly without making me feel rushed. Chris went above and beyond to make sure my questions were answered and that I left with exactly what I needed. His professionalism and friendly attitude made the whole process easy and stress-free. Highly recommend asking for Chris if you’re visiting this location!
- JGJesse GantDec 31, 20255.0I had an excellent experience at Verizon thanks to Chris’s outstanding customer service. He knowledgeable, patient, and took the time to clearly explain all of my options without rushing me. Every question I had was answered thoroughly, and he made sure I left feeling confident and satisfied with my choices. It’s rare to find someone who is both professional and genuinely friendly. Highly recommend!
Frequently Asked Questions About Verizon
What is the address of the Verizon store at Lakeside Village?
The Verizon store is located at 1494 Town Center Dr, Lakeland, FL 33803.
What are the regular store hours for Verizon at 1494 Town Center Dr?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Can I purchase devices from brands like Apple and Samsung at this Verizon store?
Yes, this Verizon store offers devices from Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
Does the Verizon store offer in-store and curbside pickup options?
Yes, customers can choose both in-store pickup and curbside pickup services at this location.
How can I contact the Verizon store for appointments or inquiries?
You can call the store at +1 863-616-9402 or email CustomerService@cellularsales.com.
Is it necessary to make an appointment before visiting the Verizon store?
No, appointments are not required to visit the Verizon store, but you can call ahead to schedule one if you prefer.
What types of services does the Verizon store provide?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspots, and connected devices.
Which payment methods are accepted at this Verizon location?
They accept American Express, Discover, Mastercard, and Visa credit cards.
What nearby shopping options can I visit before or after stopping at Verizon?
You can visit nearby shopping places such as Lakeside Village shopping center, Bed Bath & Beyond, Famous Footwear, Amelia Paige Boutique, Jos. A. Bank, J.Crew Factory, New York & Company, and Sephora.
Are there any beauty or spa services near the Verizon store?
Yes, nearby beauty and spa options include PAINT Nail Bar, Haven Head Spa, Glam Guru Beauty Studio, Ideal Image, and Sola Salon Studios.
Which dining options are nearby the Verizon store that I might enjoy?
You can find nearby restaurants such as BD's Mongolian Grill, Wow Bao @BD's Mongolian Grill, Abuelo's Mexican Restaurant, and Yogurt Mountain for frozen yogurt and smoothies.