Verizon

4.9
1015 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Lakeland, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5265 Us Highway 98 S.

Details

  • Curbside pickupNot available

Location

Verizon
5265 Us Highway 98 S, Lakeland, FL
33812, United States

Hours

Reviews

4.9
1,013 reviews
5 stars
986
4 stars
4
3 stars
3
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Luis, DJ, and Archie, for their friendly, knowledgeable, and helpful service.

Efficiency

Many reviews highlighted the quick and efficient service provided, with staff assisting customers promptly and effectively.

Knowledgeability

Staff members were frequently noted for their expertise in handling phone upgrades, transfers, and troubleshooting issues.

Positive Atmosphere

The store was described as having a welcoming and friendly environment, contributing to an enjoyable customer experience.
  • KC
    Kathy Curry
    6 days ago
    5.0
    My husband and I had a great experience at this Verizon location recently. We were in need of new cell phones and this was our nearest location. When you walk into a store you never know what associate you might get but I can tell you we really were happy with D J. Not only was he knowledgeable, but he was also very friendly and patient with us. Being senior citizens we asked a lot of questions of course, but he never made us feel uncomfortable or rushed even though he was busy. This, we would both have to say made for a very pleasant day. Thank you D J and Verizon.
  • C5
    cuban 585
    6 days ago
    5.0
    Great service answered all my questions and got a real good deal I recommend everyone here Great people’s Person you want to ask for is D.J great people’s
  • TC
    Tamara Cribbs
    Jan 5, 2026
    5.0
    Came in tonight and D.j. help us get 2 new phones. Great guy and helped us so much. That you very much. Ya'll go check him out if you need a phone.
  • JK
    Janeen Kahok
    Jan 1, 2026
    5.0
    Amazing customer service DJ helped me out with everything that I needed to know. He explained everything to me and gave me the best deal he can. I highly recommend him and wouldn’t go to any other place but him.
  • KK
    Ken Mulford (Ken)
    Dec 23, 2025
    5.0
    DJ made the process of switching painless and even a little fun! We swapped 5 lines to Verizon, and setting up new phones, accessories, and getting the whole account moved over was much less painful than I expected. Would happily do business with him and Luis again!

Frequently Asked Questions About Verizon

What products and services does Verizon in Lakeland offer?

Verizon in Lakeland offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides Verizon network coverage including 5G service, along with award-winning customer service.

Where is Verizon located in Lakeland?

Verizon is located at 5265 Us Highway 98 S, Lakeland, FL 33812.