Business Details
3406 S Florida Ave, Lakeland, FL
33803, United States
Certified by Verizon • Feb 22, 2026
(863) 644-8800
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/florida/lakeland/lakeland-south-331871
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Lakeland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.8
513 reviews
5 stars
295
4 stars
52
3 stars
29
2 stars
27
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their excellent service.
Management Issues
Numerous reviews highlight poor management practices, including unprofessional behavior and lack of accountability from managers, leading to customer dissatisfaction.
Long Wait Times
Customers frequently mentioned long wait times for service, often exacerbated by understaffing, which contributed to a frustrating experience.
Product Knowledge
While some employees were noted for their knowledge and helpfulness, others were criticized for a lack of product knowledge and failure to assist customers effectively.
Trade-In Concerns
Several reviews expressed issues with the trade-in process, including lost devices and miscommunication regarding trade-in values, leading to customer frustration.
- KFKevin FlowersFeb 9, 20261.0unhelpful
- ASAmayah SmithJan 23, 20265.0DJ was absolutely amazing and very knowledgeable about the products! If I could give more than a 5 I definitely would! Amazing service!
- RRRaúlJan 15, 20265.0Good
- JDJerrizma DeberryDec 31, 20255.0"Chris Jacobs always does the best job highly recommend"
- HSHarrison StantonDec 29, 20251.0Came in to remove services. Left with them still on my account plus two Netflix add-ons I never agreed to and that were never mentioned. Interesting way to do business. Double-check your bill if you come here — or save yourself the trouble and go to a CORPORATE STORE. (They are 3rd party scammers)
Frequently Asked Questions About Verizon
What brands of smartphones are available at the Verizon store in Lakeland?
The Verizon store in Lakeland offers the latest smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for the Verizon location in Lakeland?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.
What services does the Verizon store in Lakeland provide?
The store offers mobile plans, wireless internet plans, voice plans, and Fios internet plans, as well as business cell phones, hotspots, tablets, and laptops.
Can I schedule an in-store appointment at the Verizon Lakeland store?
Yes, you can schedule an in-store appointment either online or via the My Verizon app.
Does the Verizon store offer delivery or pickup options for online orders?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Where is the Verizon store in Lakeland located?
The store is located at 3406 S Florida Ave, Lakeland, FL 33803.
What payment methods are accepted at Verizon Lakeland?
They accept checks, debit cards, mobile NFC payments, and do not require cash only; free Wi-Fi is also available in-store.
Are there any nearby restaurants where I can eat before or after visiting Verizon Lakeland?
Yes, nearby restaurants include Chipotle Mexican Grill, Cheddar's Scratch Kitchen, Hooters, Pardon My Cheesesteak, NASCAR Refuel Tenders and Burgers, and IHOP for a variety of dining options.
What nearby services can assist if I need eye care or eyewear after visiting Verizon?
Farah EyeCare and LensCrafters, both optometrists in the area, are nearby for eye exams and eyewear needs.
Is there a convenient bank close to Verizon Lakeland for any financial needs?
Yes, Prime Meridian Bank is near the Verizon store for your banking and financial service needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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