Geek Squad

2.8
65 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
4215 US Highway 98 N, Lakeland, FL
33809, United States

Hours

Reviews

2.8
65 reviews
5 stars
24
4 stars
4
3 stars
4
2 stars
4
1 star
29
  • SM
    Sandra Mitchell
    Sep 16, 2025
    5.0
    They could not fix my issues without a expensive fee. Although I am a Total Member, the service charges would have been higher than what I could afford. I had to purchase other merchandise. This will probably be my last year using Geek Squad. The yearly membership is quite expensive, not to cover what is needed. I have been a member for about 10 years or more.
  • SR
    Samantha Reyes
    Aug 22, 2025
    5.0
    Had called to get some information on a product and availability and they were able to assist me with what I needed.
  • RJ
    Richard Burton Jr
    Jul 4, 2025
    5.0
    Geek Squad and "Total Tech Warranty" to the rescue ! - Our Laptop Internet not connecting to even Best Buy server and three hours later we are up and running ! Bad driver replaced and $0 cost to us !
  • GW
    Griffin Worsham
    Jun 10, 2025
    1.0
    I had an appointment to get my phone repaired, didn’t get helped until 25 minutes past the scheduled time. Had to wait another 10 minutes for them to run diagnostics just for them to go check and find out that they didn’t have the right part and couldn’t do anything. They were well aware days in advance what they would need to repair and still let me take an hour out of my day for nothing.
  • RR
    RUBEN RAMOS
    Feb 24, 2023
    1.0
    WORSE CUSTOMER SERVICE , THEY MAKE YOU JUMP THROUGHT HOOPS THEN HANG UP WITH YOU. SO BAD SO SAD

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy Lakeland offer?

Geek Squad offers tech repair, setup, and support services, including computer, cell phone, appliance, television repair, and data recovery.

Where is the Geek Squad service center located in Lakeland, FL?

It is located at 4215 US Highway 98 N, North Lake Plaza, Lakeland, FL 33809.