Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 505 W Hickpochee Ave in LaBelle, FL 33935
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Dawn, Lulu, and Kevin.
Service Issues
Several reviews highlighted problems with service availability and communication, including misleading information about phone availability and service quality.
Wait Times
Customers frequently reported long wait times due to insufficient staff, leading to frustration during visits.
Mixed Experiences
While many had positive interactions, some customers expressed dissatisfaction with the overall service and felt misled or poorly treated.
ML
Mereida Leos
1 day ago
5.0
Very friendly and kind and fast service!
JB
Jeilin barcelo
5 days ago
1.0
Muy mala atención y te ofrecen un plan y cuando llega el bill llega otro plan. Y después ni ellos se hacen responsables te dicen que eso no fue lo que te dijeron. Y llamas a verizon y no saben lo que ellos de vendieron.
BD
Bob Davis
Feb 19, 2026
5.0
The employees are the best! Very patient, knowledgeable, friendly and helpful every time I go in there. Simply put ... They are the best!!
SL
sara light
Jan 23, 2026
1.0
What started out as a pleasant experience quickly turned horrible. I went into this office on 1/6, to order phones and new service. They didn’t have the phones in stock. On 1/12 I went into their office to see if the phones had been delivered. They said that they had “in store” stock that they could provide instead. I stated I would only take one of them, as that one was a brand new line and would not need a number ported over; and would get the others later when they arrived. At that time I was charged $243, for the phone set up, a case and a screen protector. The man there said I could go back the next day and get one of their store phones.
The next day I went back and stated I’d like to just take the phones and set them up myself as $243 for just setting up the phone, a case and screen protector—times the three phones I have is too steep. At that time he stated “I can’t give you these phones, they aren’t yours-they are store stock.” I stated I would wait for my phones to be delivered. Several days later I went on the Verizon app and can see my phones were actually delivered 1/9 (see photo) —when I went there on both 1/12 and 1/14 and they told me they didn’t have my phones. I then went in again today, 23 as I work long hours and could not go in—only for him to tell me again that there is a fee for set up—which he states he told me at the time of ordering them. Mind you on 1:13 he never stated this, only that the phones were not mine! Attached are the receipt from Verizon for 0.00, and the delivery notice that they literally had my phones. Each time I went in the guy had more and more of an attitude!! All I want are my phones, but I will never do business with them—ever.
DC
David Caster
Jan 15, 2026
5.0
Rep was very knowledgeable and worked quickly to complete new phone transfer !
What types of products does Russell Cellular offer at their Labelle, FL location?
Russell Cellular offers Verizon Wireless products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options at their Labelle, FL store.
What are the business hours for Russell Cellular in Labelle, FL?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store at Russell Cellular in Labelle?
Yes, Russell Cellular offers in-store pickup services for customer convenience.
What payment methods are accepted at Russell Cellular in Labelle?
They accept American Express, cash, Discover, MasterCard, and Visa as payment options.
Which mobile phone brands are available at Russell Cellular in Labelle?
Russell Cellular carries brands such as Verizon, Samsung, Google, Apple, Motorola, and LG.
Does Russell Cellular have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances to accommodate all customers.
Is delivery available for purchases at Russell Cellular in Labelle?
No, same-day delivery or general delivery services are not available; however, in-store shopping and in-store pickup are supported.
What nearby dining options are available for customers visiting Russell Cellular in Labelle?
Customers can visit nearby dining options such as Pizza Hut, Chinese Fortune Cookie Restaurant, Popeyes® Louisiana Kitchen, and Culver's for a meal before or after their visit.
Are there any nearby beauty or grooming salons near Russell Cellular in Labelle?
Yes, nearby beauty and grooming salons include double image salon, All Nails, Killer Cutz, Haven Salon, The Nail Boutique, Hair Assassin, and Nathan's Barber Cuts where customers can schedule services around their visit.
What community or government offices are close to Russell Cellular's Labelle location?
Labelle City Hall is nearby, which could be useful for customers needing to visit local government offices as part of their errands.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: