Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Kissimmee, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3234 Margaritaville Blvd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
1,063 reviews
5 stars
1,036
4 stars3
3 stars5
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Jordan, Andrew, and Gabe.
Professionalism
Several reviews noted unprofessional behavior from some employees, particularly regarding wait times and lack of assistance.
Efficiency
Customers appreciated the quick and efficient service, especially during phone upgrades and data transfers.
Atmosphere
The store was described as having a positive and friendly atmosphere, making the experience enjoyable for customers.
Problem Resolution
Staff were commended for going above and beyond to resolve issues and provide solutions, particularly in urgent situations.
- BTBryan T4 days ago5.0I went in to look at some phones for my business and Adam helped us get all 4 phones taken care of. Great service.
- LSLee StarkNov 11, 20255.0Needed to upgrade my kids broken phone. Andrew was great through the whole process. Highly recommend seeing him when you need help.
- DJDavid Barlow JrOct 31, 20255.0Werlin was amazing. 10/10 Great customer service. Highly recommend him. My phone broke on vacation and my plane ticket was on there, he helped me with annew phine and helped me make sure i could get home. Thanks Werlin!
- ABAbigail BrandtOct 25, 20251.0Disappointing experience with Verizon. My friend tried to replace a screen protector and waited way too long for help between 30-40 mins of wait time. When the employees came back in from fooling around outside at the bench they didn’t even try to help her. They redirected her to another location for a screen protector replacement. Do not go there very unprofessional.
- ENEmily NievesOct 25, 20251.0I went to this Verizon store to have my screen protector replaced — something I was told could be done for $10 by the employee assisting other customers. My friend and I waited patiently in the store for about 30–40 minutes while three employees were outside sitting on a bench, joking around instead of helping customers. The employee inside had to go outside just to get them to come in. When they finally did, they said they couldn’t replace my screen protector and didn’t even attempt to try or offer any real help. Then they went right back to fooling around. Completely unprofessional and a total waste of time. I wouldn’t recommend this location to anyone.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Kissimmee offer?
Verizon Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
Where is the Verizon Wireless Zone store located in Kissimmee?
The store is located at 3234 Margaritaville Blvd, Kissimmee, FL 34747.
What are the operating hours of Verizon Wireless Zone in Kissimmee?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone offer in-store pickup for online orders?
Yes, they offer in-store pickup services.
How can I make an appointment or schedule a visit to Verizon Wireless Zone?
You can schedule an appointment or visit through their reservation website at https://wirelesszone.com/appointments/.
What brands does Verizon Wireless Zone carry?
They carry multiple brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many more.
What are some nearby dining options around Verizon Wireless Zone in Kissimmee?
Nearby dining options include Fat Tuesday, SoFresh, Bahama Buck's, Ford's Garage Kissimmee, BR77 Brazilian Steakhouse, El Jefe Tequilas, Bento Asian Kitchen + Sushi, and Lizzie's Memphis Style Barbecue.
Are there any entertainment venues near Verizon Wireless Zone that customers can visit?
Yes, nearby entertainment venues include Margaritaville cinema and drive-in theater, Escapology Escape Rooms Kissimmee, and GameTime Kissimmee arcade and bar.
Can customers find shopping centers near Verizon Wireless Zone in Kissimmee?
Yes, shopping centers nearby include Promenade at Sunset Walk and Sunset Walk shopping area.
What are the contact options for Verizon Wireless Zone in Kissimmee?
You can contact the store by phone at +1 321-848-3559 or email support@rxpwireless.com.