Cricket Wireless Authorized Retailer

4.6
154 reviews

About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Kissimmee store today.

Location

Cricket Wireless Authorized Retailer
1203 E Vine St, Kissimmee, FL
34744, United States

Hours

Reviews

4.6
154 reviews
5 stars
129
4 stars
11
3 stars
3
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by staff members like Ace, Matt, and Dede, highlighting their professionalism and willingness to help.

Store Cleanliness

Some customers reported issues with store cleanliness, mentioning unpleasant odors and littered conditions.

Staff Knowledge

Customers frequently noted the staff's knowledge and expertise, which contributed to positive shopping experiences.

Mixed Experiences

While many reviews were positive, there were also complaints about unhelpful staff and negative experiences, indicating inconsistency in service.
  • FC
    FAMILIA ROMÁN CASTILLO
    Jan 12, 2026
    5.0
    Gracias Alejandro excelente Cervicio
  • QT
    Queenie Thomas
    Nov 26, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Alejandro Romero Alejandro Romero gave me the best customer service experience I’ve ever had at Cricket — hands down. From the moment I walked in, his bright smile and positive energy stood out. He’s incredibly down-to-earth, genuinely helpful, and extremely professional. You can tell he truly cares about every customer who walks through that door. He took his time with me, explained everything clearly, and made the whole process smooth and stress-free. Employees like Alejandro are rare — he goes above and beyond without even trying. I’ll definitely be coming back to this location for my next device because of him. Cricket, please take care of this man. He deserves every promotion, raise, and recognition you can give. Your company shines because of employees like Alejandro. Thank you again, Alejandro — you’re GREAT at what you do.
  • YD
    Yamayra Davila
    Aug 1, 2025
    1.0
    He was nice but it smelled like pee in there
  • ZL
    Zuleika Lugo
    Jun 14, 2022
    5.0
    Wow !! These guys at Cricket E Vine are extremely professional, customer service oriented and give the extra mile for the customers. I came in for yet another upgrade for my 16 year old son because he keeps breaking phones. I used to go to another Cricket. Here I got his phone, all the protection accessories and protection plan and they put me on a $30 a month savings. Now I will keep coming here. Thanks Matt and Team !! You guys are awesome.
  • AR
    Alide Ramos
    May 22, 2019
    5.0
    Excelent!

Frequently Asked Questions About Cricket Wireless Authorized Retailer

What types of cell phone plans does Cricket Wireless Authorized Retailer in Kissimmee offer?

They offer customizable cell phone plans with unlimited talk, text, and data and no annual contract.

Where is the Cricket Wireless Authorized Retailer located in Kissimmee?

The store is located at 1203 E Vine St, Kissimmee, FL 34744.