Certified by Cricket Wireless Authorized Retailer • Mar 01, 2026
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Kissimmee store today.
Location
Certified by Cricket Wireless Authorized Retailer • Mar 01, 2026
Certified by Cricket Wireless Authorized Retailer • Mar 01, 2026
Reviews
4.6
156 reviews
5 stars
130
4 stars
11
3 stars
3
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff members like Alejandro, Matt, Ace, and Keisha, highlighting their professionalism and willingness to help.
Store Conditions
Some reviews mentioned unsanitary conditions and unenthusiastic staff, indicating a need for improvement in store cleanliness and employee engagement.
Positive Experiences
Numerous customers reported positive shopping experiences, often mentioning helpful staff and successful transactions, which contributed to their loyalty to the store.
Mixed Feedback
While many reviews were positive, there were also complaints about rude service and unhelpful employees, suggesting inconsistency in customer experiences.
MC
Migdalis Ceballo
4 days ago
5.0
Alejandro nos ayudó y nos trató muy amable. Estamos agradecidos, muy buen empleado gracias por la ayuda.
RG
Rafael Gonzalez
Feb 14, 2026
1.0
Worse I'm not recommended to nobody
FC
FAMILIA ROMÁN CASTILLO
Jan 12, 2026
5.0
Gracias Alejandro excelente Cervicio
QT
Queenie Thomas
Nov 26, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Alejandro Romero
Alejandro Romero gave me the best customer service experience I’ve ever had at Cricket — hands down.
From the moment I walked in, his bright smile and positive energy stood out. He’s incredibly down-to-earth, genuinely helpful, and extremely professional. You can tell he truly cares about every customer who walks through that door.
He took his time with me, explained everything clearly, and made the whole process smooth and stress-free. Employees like Alejandro are rare — he goes above and beyond without even trying.
I’ll definitely be coming back to this location for my next device because of him.
Cricket, please take care of this man. He deserves every promotion, raise, and recognition you can give. Your company shines because of employees like Alejandro.
Thank you again, Alejandro — you’re GREAT at what you do.
SZ
Servia Zaiter
Jun 16, 2020
5.0
Ace, Keisha and julian they very nice ' helpful knowledge good location , they so helpful , i didn't like the location on Osceola they never try to help so come here they very nice
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Kissimmee offer?
They offer customizable cell phone plans with unlimited talk, text, and data and no annual contract.
Where is the Cricket Wireless Authorized Retailer located in Kissimmee?
The store is located at 1203 E Vine St, Kissimmee, FL 34744.
What are the store hours for Cricket Wireless Authorized Retailer in Kissimmee?
Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless Authorized Retailer require an annual contract for their cell phone plans?
No, their plans come with no annual contract, giving you flexibility.
How can I contact the Cricket Wireless Authorized Retailer in Kissimmee by phone?
You can reach them at +1 407-483-7531.
Where can I find more information about the Kissimmee Cricket Wireless store online?
Visit their page at https://www.cricketwireless.com/stores/fl/kissimmee/1203-e-vine-st for details and online services.
Is there a nearby urgent care facility if I need medical assistance after visiting Cricket Wireless?
Yes, 39 Walk-in Urgent Care is located nearby for family practice and other medical services.
Are there dining options close to Cricket Wireless Authorized Retailer in Kissimmee?
Yes, Lechonera elbarrio2 and Estelinas Restaurant are nearby Mexican and Latin American dining options you can visit before or after shopping.
Where can I relax or enjoy spa services near the Cricket Wireless store in Kissimmee?
Spa & Nutrition Studio is a nearby spa where you can unwind after your visit.
What recreational activities are available near the Cricket Wireless Authorized Retailer location?
Orange Bowl Lanes is a nearby bowling alley for arts, entertainment, and active leisure activities.
Brand Certified Facts from Cricket Wireless Authorized Retailer
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Certified March 01, 2026Yext Knowledge Graph
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