Best Buy

Reviews

• SR

  Shlomy Royde

  Apr 5, 2026
  5.0
  Very nice ppl here I bought a new phone and had to transfer everything from my old phone and they were about to close and they let me stay till everything was transferred so I don’t have to come back the next day and redo everything
• BR

  Barbie Ramirez

  Apr 3, 2026
  1.0
  I orderd a ring camera from this location through Uber Eats and when i open The box there’s nothing in it expect other little the box little boxes no camera i called uber customer support number and they couldn’t help i paid in Uber Eats $ 79 more then what receipt says… lost my money if I can give 0 ⭐️’s on both end I would …..
• CS

  collin schriver

  Mar 26, 2026
  4.0
  Went there to drop off 3 OLD TVs since they advertise TV recycling. What's not clear was that it's 30 bucks PER TV. That's an OUTRAGEOUS policy. But the store manager worked with me, so it worked out...but OUTRAGEOUS to charge that much to recycle a TV ...all bought at BEST BUY, BTW.
• NS

  Neves Sharman

  Mar 18, 2026
  5.0
  Khelsea was AMAZING!!!!!! SHE NEEDS A RAISE!!!! She was so patient with me throughout the whole experience on which laptop I should get i decided to get the Macbook Air 15 inch. The demonstrations that she gave me and the amount of detail that she put into her customer's service and tech skills was amazing! 10 out of 10 experience will definitely be coming back and probably asking for her, if I want to buy another laptop.
• SJ

  Simo Jeb

  Mar 6, 2026
  1.0
  I recently purchased a KitchenAid dishwasher from Best Buy that was listed on the website as open box in “Excellent Condition,” meaning it should look and work like new, as described in their website. However, after picking it up and bringing it home, I discovered a large dent on the front door. The situation was even more frustrating because I had already hired a handyman to install the dishwasher. After he removed my existing dishwasher and unwrapped the new one, we discovered the dent on the front panel. Because of this, the handyman had to reinstall my old dishwasher. I also had to pay for his time even though the installation could not be completed. In total, I wasted almost a day dealing with this situation, including picking up the dishwasher, bringing it home, discovering the damage, and then returning to the store. When I contacted customer service, they told me to go back to the store and speak with the manager. Unfortunately, the store manager showed little concern about the time and inconvenience this caused. I was simply told that I should have checked the dishwasher before leaving the store. The problem is that the dishwasher was completely wrapped in plastic, and I trusted Best Buy’s description that the item was in excellent condition. As a long-time Best Buy customer who has purchased appliances and electronics over the years—including a fridge, laptop, iPad, Dyson products, and more—this experience was very disappointing. Because of this situation, I have lost trust in the accuracy of Best Buy’s product condition descriptions and will think twice before relying on what is stated on the website again.

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