Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Key West’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
494 reviews
5 stars
433
4 stars
17
3 stars
9
2 stars6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Anthony, Zarina, and Alina.
Professionalism
Several reviews noted the professionalism of the staff, with many representatives being described as patient and thorough in their assistance.
Product Knowledge
Customers frequently mentioned the staff's expertise in explaining products and services, which contributed to a positive experience.
Mixed Experiences
While many reviews were positive, there were also complaints about poor service and unhelpful staff, indicating inconsistency in customer experiences.
Efficiency
Customers appreciated the quick service and efficiency in handling transactions, with several mentioning smooth processes for upgrades and purchases.
- SRStephen Ray3 days ago1.0Bought a 5g Verizon home internet about 3 years ago. Tech telling us can't use anymore. We purchased as tech told us we can use anywhere in USA. wish we knew the rules have changed.
- SSSamNov 8, 20255.0I was helped by Zara. I was prepared for a hard sell attempt to push me into a more expensive phone or plan than I needed. I was pleasantly surprised when Zara went out of her way to get me the nicest phone at only a tiny amount more than my current phone and made extra calls to find me savings on my plan. I left with a new, nicer phone and a plan that will actually cost me $25 less a month! Needless to say, I was extremely pleased with the service Zara provided me.
- LKLumi KissesOct 29, 20255.0Chris G. is a wonderful sales representative. He is professional and personable. He enhances the Verizon experience tremendously. He deserves a promotion and pay raise. Danny W., the store manager, is also delightful. He creates a professional and relaxing environment for employees and customers. He deserves a promotion and pay raise.
- BGBeth Ann GriesserOct 26, 20255.0Danny at Keys Plaza Key West was AMAZING! He was kind, efficient, knowledgeable, and just the best at custom service and success!
- HShadi sahabOct 12, 20255.0Anthony, He is Excellent guy and I have wonderful experience with him. Highly Recommended
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located in Key West?
The Verizon Cellular Sales store is located at 1102 Key Plaza, Key West, FL 33040.
What brands of phones can I upgrade to at this Verizon store?
You can upgrade to Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus phones at this Verizon store.
What payment options are accepted at the Verizon Cellular Sales in Key West?
This store accepts American Express, Discover, Mastercard, and Visa as payment options.
What are the store hours for Verizon Cellular Sales at 1102 Key Plaza?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon Cellular Sales store require appointments?
No, appointments are not required to visit the Verizon Cellular Sales store.
What services does the Verizon Cellular Sales location in Key West provide?
They offer Verizon wireless plans, prepaid wireless, Hum smart car service, home phone, home internet, mobile hotspot, and Verizon Wireless services.
Are there in-store and curbside pickup options available at this Verizon store?
Yes, the store offers both in-store pickup and curbside pickup services for customer convenience.
What nearby places can customers visit before or after their visit to Verizon Cellular Sales?
Customers can visit Key Plaza Shopping Center, which includes Publix Super Market and Publix Pharmacy, or grab a bite at nearby restaurants like And Coffee or ZENSHI Handcrafted Sushi.
Is there a convenient coffee shop near the Verizon Cellular Sales store in Key West?
Yes, And Coffee, a nearby restaurant, is close to the Verizon store and a great spot to enjoy coffee before or after your visit.
Are there any automotive services near the Verizon Cellular Sales store at 1102 Key Plaza?
Yes, nearby automotive services include Key West Kia and Kia of Key West car dealers, as well as Car Care Bolaco for car wash and auto detailing.