Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Jacksonville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 8520 Baymeadows Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
609 reviews
5 stars
576
4 stars8
3 stars3
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Jason, Darius, and Olivia.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, making the process of upgrading phones and plans smooth and hassle-free.
Knowledgeable Staff
Customers frequently noted the staff's expertise in explaining products and services, helping them find the best deals and solutions.
Positive Experiences
The majority of reviews reflected positive experiences, with customers expressing satisfaction and a willingness to recommend the store to others.
Mixed Feedback
While most reviews were positive, there were a few negative experiences related to returns and perceived lack of accountability from staff.
- EAElizabeth McNeil (Elizabeth Loves Art)4 days ago5.0My husband and I had a wonderful experience with Verizon. Jason went above and beyond to offer premier customer service. He made the entire experience pleasant. The transfer of our data from our previous devices to our current devices went smoothly. This is by far the best customer service from a mobile carrier that I have ever had. It is nice to know that people still care.
- SSShakti ShuklaNov 8, 20255.0We just switched our 4 lines from T-Mobile to Verizon. We went to the baymeadows location and the person ( Darius) was absolutely professional in every step of the way. Handled our transaction so well and answered all our questions,very helpful, very friendly. We were very much satisfied 😌
- ARAlexander RosengrenNov 6, 20255.0Visited Verizon today and Jaysen found a way to keep me a Verizon customer by not only getting me a new S25 ultra but allowed me to keep my old phone and on top if that reduce my monthly bill by $20. I cant express enough that the professionalism and personality was top notch. Thank you Jaysen
- MBMike BeanNov 1, 20255.0Jason is always so helpful thanks again man, I’m a regular here I only come to this location for this reason, for some reason my bill was 1400$ and he took the time to help me figure out what’s going on and setting up a payment arrangement thank you Jason! Didn’t shoo me away to customer service which is truly appreciated!
- FFfatface299Oct 26, 20255.0Worked with Jason he set me and my wife up with new phones we came from T-mobile and it was cheaper, fast, and I really couldn’t ask for better customer service. I don’t normally write reviews but I cannot explain how great of a place this is. They really take care of their people and it is much appreciated. I must also say Mr. Jason values your time and makes you feel like home
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Jacksonville offer?
Verizon Wireless Zone in Jacksonville offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide Verizon network coverage including 5G service for both consumers and businesses.
Where is the Verizon Wireless Zone located in Jacksonville?
It is located at 8520 Baymeadows Rd, Unit 2, Jacksonville, FL 32256, USA.
What are the store hours for Verizon Wireless Zone on weekdays and weekends?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does Verizon Wireless Zone offer in-store and curbside pickup services?
Verizon Wireless Zone offers both in-store and curbside pickup services to accommodate customer needs.
Which phone brands are available at Verizon Wireless Zone in Jacksonville?
They carry top brands including Apple, Samsung, Google, Motorola, LG, and others, plus accessories from Otterbox, Lifeproof, Mophie, Belkin, and more.
What payment methods are accepted at Verizon Wireless Zone?
The store accepts American Express, Visa, MasterCard, Discover, and cash payments.
How can I schedule an appointment or pick up my order at Verizon Wireless Zone?
You can schedule appointments or order pickups through their website at https://wirelesszone.com/appointments/ or use the My Verizon app for scheduling.
What nearby dining options are available around Verizon Wireless Zone at 8520 Baymeadows Rd?
Nearby dining options include Waffle House, Dunkin', Mint Indian Restaurant, Dua Restaurant & Lounge, Pardon My Cheesesteak, and IHOP, offering a variety of breakfast, brunch, and international cuisines.
What accommodation is near Verizon Wireless Zone in Jacksonville?
Four Points by Sheraton Jacksonville Baymeadows hotel is located nearby, providing convenient lodging for visitors to the area.
Are there other mobile phone stores near Verizon Wireless Zone at 8520 Baymeadows Rd?
Yes, Verizon Authorized Retailer – TCC is a mobile phone store located nearby which customers might consider for alternative Verizon services or purchases.