Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Jacksonville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3031 Monument Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
726 reviews
5 stars
708
4 stars8
3 stars2
2 stars2
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their friendliness, patience, and helpfulness, with specific mentions of employees like Virgin, Darius, and Jason.
Knowledgeable Staff
Many reviews highlighted the staff's expertise and ability to resolve issues efficiently, making the experience smooth and enjoyable.
Positive Experiences
Overall, customers reported great experiences at the store, often mentioning they would return due to the excellent service received.
Efficiency
Several reviews noted the quick service and effective problem-solving skills of the employees, contributing to a positive customer experience.
- RDRed DaughtryDec 20, 20255.0Ok this is my favorite Verizon Store as of today Virgin is very helpful and so nice. She walked me through the whole process of my new devices. She is amazing and very trustworthy. This is the best Verizon store if you have any needs or upgrades to your devices go to this one.
- BGBoston GeorgeDec 20, 20255.0Great service friendly and got us the best deal virgin keep up the great work thanks a lot
- JMJames McVetyDec 19, 20255.0Virgin Nisbit is an extraordinarily kind and competent asset to your company She took a long while to make sure I understood all the ramifications of the new plan A very impressive person indeed!
- TTtiannaDec 15, 20255.0Matt was so fantastic! He made my experience so amazing and for it being my first time buying my own phone he was amazing and so helpful! Kept a conversation going and just overall an amazing employee, 10/10 experience for sure
- TMTayloe McDonaldDec 8, 20255.0Virgin Nisbit was incredibly helpful. I had multiple trade ins, purchases, and upgrades that took about 2 hours. Virgin kept the store open for half an hour after closing to make sure all transactions were completed. She was super helpful and kind, and made something that would have normally been stressful very easy.
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 3031 Monument Rd offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the store hours for Verizon at 3031 Monument Rd?
The store is open Monday through Saturday from 10:00 AM to 7:30 PM, and Sunday from 10:00 AM to 6:00 PM. Holiday hours may vary.
Can I pick up my online order in-store at Verizon?
Yes, Verizon offers in-store pickup for your convenience.
Does Verizon offer 5G services at this location?
Yes, Verizon provides the latest devices with Verizon network coverage including 5G service for consumers and businesses.
How can I schedule an appointment or service at Verizon?
You can schedule appointments online at https://wirelesszone.com/appointments/ to ensure timely service.
What brands can I find at Verizon on Monument Rd?
Verizon carries brands including Apple, Samsung, Google, Motorola, LG, and accessories from Otterbox, Mophie, Belkin, and more.
Is there a Verizon Authorized Retailer nearby besides this location?
Yes, TCC, Verizon Authorized Retailer is nearby, specializing in mobile phones and electronics.
Where can I grab a coffee or a snack near Verizon on Monument Rd?
You can visit Dunkin' for coffee and donuts, Little Caesars for fast food, or Baskin-Robbins for ice cream and smoothies nearby.
Are there any places for personal care or beauty services close to Verizon?
Yes, Great Clips hair salon, Happy Nails & Spa, and Local Barbers beauty salon are all nearby for your grooming needs.
How can nearby places like gas stations or ATMs help customers visiting Verizon?
Convenient nearby gas stations like bp, Mobil, and Circle K, along with ATMs such as Coinhub Bitcoin ATM and LibertyX Bitcoin ATM, make it easier for customers to manage errands during their visit.