Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Jacksonville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Jacksonville connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Customers consistently praised the exceptional customer service provided by staff, particularly highlighting representatives like Pinky, Brandon, and Amiracle for their helpfulness and professionalism.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, helping customers make informed decisions and resolve issues effectively.
Positive Experiences
Overall, customers reported positive experiences during their visits, often mentioning the friendly atmosphere and willingness of staff to go above and beyond to assist.
Store Environment
The store environment was described as welcoming, with some customers appreciating the amenities like snacks and drinks offered during their wait.
Service Issues
A few customers reported issues with service reliability and billing discrepancies, indicating that while the staff was helpful, there were underlying service problems that need addressing.
BK
BOB K
Feb 19, 2026
5.0
I had tried via many phone calls to Verizon customer support to get reimbursed for months of erroneous charges for Apple Watch service I never signed up for...nor received. Went into the store and met with Brandon Massey. He called them and argued for me like a defense attorney!! Sure enough customer service finally gave in and fully reimbursed me for the charges. He was magnificent!!!!!
EY
Erica Young
Feb 11, 2026
5.0
Pinky, Nikole, and Michael were awesome!!! Pinky and Nikole were sure to get me the absolute best deal on my service and phone while Michael shared snacks with my little one! Much appreciated! 10/10 recommend!!
MA
Melvin Atkins
Feb 11, 2026
5.0
Pinky Thomasson is the best service representative that i have ever encountered. She takes her time. She looks like a cellphone scientist when she is taking care of my needs. She makes my life easier.
PB
Pat Brant
Feb 11, 2026
5.0
My husband and I went to the store on Argyle Blvd in Oak Leaf Town Center and met with Pinky Thomassom on Saturday, February 7th. She was very helpful, honest and over all very pleasant to work with. We went to get my husband a new phone, but ended up getting me a new phone, as well. Due to Pinky's knowledge of the current offers. We believe she had our best interest at heart. Totally opposite of our last encounter at the store on Roosevelt Blvd back in 2021, where we were deceived and flat out lied to. We give Pinky 5 Stars!!
AH
A'zarriah Harper
Feb 9, 2026
5.0
I went to this store because I needed to upgrade my phone and Mrs.Pinky was so helpful she got me in and out quickly . She also provided me with so much information I didn’t know about my plan, great customer service .
Where is the Verizon store located in Jacksonville?
The Verizon store is located at 9612 Argyle Forest Blvd, Jacksonville, FL 32222.
What brands of smartphones can I find at this Verizon store?
You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the store hours for Verizon at 9612 Argyle Forest Blvd?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my online order in-store at this Verizon location?
Yes, in-store pickup is available at this Verizon location.
How can I contact the Verizon store for an appointment or questions?
You can call the store at +1 904-503-0613 or email CustomerService@cellularsales.com for assistance.
What types of payment does the Verizon store accept?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Does the Verizon store offer help with upgrading my current phone and plan?
Yes, wireless sales consultants at the store can assist with upgrading your Apple iPhone, Samsung Galaxy, Google Pixel, Motorola phone, and Verizon plan.
Are there any restaurants near the Verizon store where I can grab a meal?
Nearby restaurants include Holy Smoke Bbq, Moe's Southwest Grill - Oakleaf, Siciliamo Sicilian Homestyle Restaurant, Lamai Thai Restaurant, Chick-fil-A, Tropical Smoothie Cafe, Subway, and Vitiano's Italian Cuisine.
What other mobile phone stores are close to this Verizon store?
Nearby mobile phone stores include Sprint Store and T-Mobile, which can offer additional options for wireless devices and plans.
What nearby facilities could be useful when visiting the Verizon store?
Nearby facilities include Wells Fargo Bank and Chase ATM for banking needs, as well as AutoZone and Tire Kingdom for automotive parts and services.
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