Verizon

4.8
1387 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Jacksonville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
6337 Roosevelt Blvd, Jacksonville, FL
32244, United States

Hours

Reviews

4.8
1,381 reviews
5 stars
1,275
4 stars
34
3 stars
18
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Pinky and Amiracle received numerous praises for their exceptional customer service, with many customers highlighting their patience, knowledge, and willingness to go above and beyond.

Staff Knowledge

Customers frequently noted the staff's expertise in handling phone upgrades, billing issues, and product information, particularly praising Pinky and Amiracle for their thorough assistance.

Positive Experiences

Many reviews reflected a consistently positive experience at the store, with customers expressing satisfaction with their interactions and the overall service provided.

Problem Resolution

Several customers mentioned the staff's effectiveness in resolving issues, with specific mentions of representatives like Brandon and Walter who helped navigate complex problems.

Store Atmosphere

The store environment was described as welcoming and friendly, contributing to a pleasant shopping experience for customers.
  • LG
    Lionel Goffe
    4 days ago
    5.0
    Yes. This store was very helpful to all my Verizon Needs. They were able to help me with my email and set up my new phone. Thank you for all your support and help today. I’m so grateful.
  • PR
    Purple Rein
    Nov 15, 2025
    5.0
    Pinky was a good retentive she really helped us out today and we got what we wanted five stars I give her 10 stars 10 out of 10. She was absolutely amazing and super helpful with everything!!!!!!!
  • JJ
    Jay Johnson
    Nov 13, 2025
    5.0
    Please let everyone know that this store is the best Verizon store location in Jacksonville. Everyone knows what they are doing and they are very happy to serve us porting our numbers over to Verizon. Great products and promotions are given to our Family. Thank you for all your help. Excellent! Perfect on time! Greatest customer service.
  • EF
    Erma Flowers
    Nov 13, 2025
    5.0
    Greatest Customer service 👌 Thank you for all your help today. Porting number from other carrier. Smooth and easy. Awesome experience with all the staffs in the store. Five stars 🌟 for Pinky
  • RF
    Roany Pony Farm
    Oct 31, 2025
    5.0
    We were assisted by Kaleb and could not be more pleased! Kaleb was extremely knowledgeable, personable, and went above and beyond to help us add a new phone and line to our existing account. I hope he stays with Verizon for a long time, he is truly an asset to the company and I hope we can utilize his customer service again on our next visit. The store itself exemplified teamwork and a knowledge base that was refreshing to experience. Everyone working was very friendly and helpful and the visit was an A+ start to finish.

Frequently Asked Questions About Verizon

Where is the Verizon store located on Roosevelt Blvd?

The Verizon store is located at 6337 Roosevelt Blvd, Unit 8, Jacksonville, FL 32244.

What are the store hours for Cellular Sales Verizon on Roosevelt Blvd?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.