Brand Certified
Verizon
4.8(498 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
13820 Old Saint Augustine Rd, Jacksonville, FL
32258, United States
Certified by Verizon • Feb 22, 2026
(904) 683-9564
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/fl/jacksonville/13820-old-saint-augustine-rd
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Jacksonville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 13820 Old Saint Augustine Rd.
Details
- Curbside pickupNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
498 reviews
5 stars
462
4 stars
10
3 stars0
2 stars7
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the exceptional customer service provided by employees, particularly Jason, Aaron, and Nick, who were noted for their helpfulness, knowledge, and willingness to go above and beyond for customers.
Product Knowledge
Customers frequently highlighted the staff's extensive knowledge about products and services, which contributed to a smooth and informative purchasing experience.
Efficiency
Many reviews mentioned the quick and efficient service, with staff members resolving issues and completing transactions in a timely manner.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to specific employees and issues with order fulfillment, indicating inconsistency in service.
- JRJayden ReutzelFeb 11, 20265.0I went in too get a new phone, Luke helped me out and made everything really simple. Would have 0 issues going back again thank you
- JBjewell bealeFeb 11, 20265.0This was incredible! Luke was amazing and was able to help me get a new phone and plan that fit my budget perfectly. He really did an amazing job.
- RRRebeca R.Feb 10, 20265.0The service was exceptional. Lucas assisted me impeccably, helping me to solve my problem in the best possible way, even though I arrived close to closing time. I really appreciate him for being so helpful and efficient
- KSKate ShieldsJan 27, 20265.0JASON WAS AMAZING!! I had a major problem with my sons phone being on SOS since September!!! Nobody could help me resolve it. Until i met Jason at the bartram store. Not only did he get the help i needed, i got a 500 credit AND in a record 20 minutes. IN AND OUT. If anyone needs help Jason is your guy. I am a return and longterm customer bc of his care and professionalism. Ill be with Verizon as long as he is!!!!
- TNTia NicholsonJan 24, 20265.0Over the years, I have had phone services with different providers such as T-Mobile & AT&T, NONE of the representatives at those companies have ever been as helpful, efficient, reliable, and memorable as Jason at Verizon at Bartram has been. He ensured that my transition to Verizon was seamless and provided top tier customer service. I am very satisfied with my experience with Verizon so far and that is largely due to how easy Jason made the process. I left the Verizon store feeling informed, supported and valued as a customer. 5 star service!
Frequently Asked Questions About Verizon
What services does Verizon at 13820 Old Saint Augustine Rd offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device activation, device financing, and more.
What are the opening hours for Verizon in Jacksonville?
The store is open Monday through Saturday from 10:00 AM to 7:30 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Verizon offer in-store pickup for online orders?
Yes, Verizon offers in-store pickup for orders placed online.
What brands of devices and accessories can I find at Verizon Jacksonville?
You can find brands including Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, Speck, ZTE, Nokia, AirPods, and more.
Does Verizon provide 5G network services?
Yes, Verizon offers the latest devices with Verizon network coverage, including 5G service for both consumers and businesses.
Can I schedule an appointment or order online at Verizon Jacksonville?
Yes, you can schedule appointments and shop online through their website or the My Verizon app.
What nearby places can customers visit before or after shopping at Verizon?
Nearby places include Bartram Liquors and Bartram Fine Wine & Liquor for drinks, Gretchen's Hallmark Shop and Lucy's Gift Boutique for gifts, and dining options like Tijuana Flats and Panera Bread.
Are there fitness or wellness centers near Verizon Jacksonville?
Yes, nearby fitness and wellness options include F45 Training Bartram Park gym, VIO Med Spa for skin care, and Dante's Salon for hair services.
Where can I find everyday essentials near Verizon Jacksonville?
Publix Super Market at The Shoppes of Bartram Park and Publix Pharmacy are close by for groceries and pharmacy needs.
Does Verizon Jacksonville offer support for business accounts and services?
Yes, Verizon provides services tailored for business accounts including new lines, upgrades, and wireless plans designed for business needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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