Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Jacksonville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 10300 Southside Blvd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
632 reviews
5 stars
602
4 stars8
3 stars2
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Robert received numerous commendations for his exceptional customer service, being described as helpful, patient, and knowledgeable.
Staff Performance
Darius, Nick P, and other staff members were frequently praised for their assistance and professionalism, contributing to positive customer experiences.
Efficiency
Customers appreciated the quick service and efficiency in resolving issues, particularly with Robert and other staff members.
Product Knowledge
Staff demonstrated strong knowledge of products and services, helping customers make informed decisions.
Mixed Experiences
While many reviews were positive, there were a few negative experiences, particularly regarding issues with promotions and billing.
- ABallie belmudez5 days ago5.0Aaron was the biggest help with getting a upgrade. He gave us so much information that was needed, great service. He’s awesome 100/10
- JCjason collins6 days ago5.0Wife got a job and I'm traveling for work. Rolled in at 10 mins to close to get us upgraded to unlimited data plan. Apologized for the late arrival and Nick said no worries. Had me in/out and upgraded before close. He was amazingly professional and quick. Thank you sir.
- JUJuicy UniqueNov 9, 20255.0This location gave me a great experience n everyone at this location was very helpful and assisted me with any questions and concerns in regards to my bill . Rep Jason was very knowledgeable about the company and the products if I had the money I would say he sold me lol 😂. I would recommend anyone that needs assistance with understanding they bill or assistance with getting the right products for the holiday go to the Verizon store in the avenues n ask for Jason ✍🏻
- CIcindi iezziNov 5, 20255.0Got a new phone from Jason at the Avenues mall store. Best experience EVER. So knowledgeable, professional, explains things really well. I hope he never leaves!
- KKKenyetta Fuller (Key)Oct 31, 20255.0I would just like you to know that I switched my lines from "another cell phone provider" to Verizon and ive had the best service. All of my concerns were met with ease and Darius at the Jacksonville location goes above and beyond! Im referring my coworkers because of him, everything worked out perfectly!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Jacksonville offer?
Verizon Wireless Zone in Jacksonville offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They also provide services like bill payments, new lines, upgrades, device activation, financing, and more.
Where is the Verizon Wireless Zone store located in Jacksonville?
The store is located at 10300 Southside Blvd, Suite #2400a, Jacksonville, FL 32256.
What are the store hours for Verizon Wireless Zone on Southside Blvd?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I schedule an appointment or pick up my order in-store at Verizon Wireless Zone?
Yes, you can schedule an appointment through their website and in-store pickup is available for your convenience.
What brands of devices and accessories are available at Verizon Wireless Zone?
They carry popular brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more.
How can I find the best deals and offers at Verizon Wireless Zone Jacksonville?
You can visit their offers page at http://wirelesszone.com/offers/ to see today's best deals.
Are there any dining options near the Verizon Wireless Zone on Southside Blvd?
Yes, nearby dining options include Chick-fil-A, Ruby Thai Kitchen, Sarku Japan, Chao Cajun, Pei Wei Asian Express, and Mandarin Express—all located within close proximity for a convenient meal before or after your visit.
What shopping options are nearby Verizon Wireless Zone on Southside Blvd?
Nearby shopping includes Justice, Aéropostale, InStyle, Payless ShoeSource, and FYE, providing a variety of clothing, accessories, and entertainment options.
Are there any financial or insurance services close to Verizon Wireless Zone Jacksonville?
Yes, there are several nearby financial and insurance agencies such as North Pointe Insurance Co., First Financial Education Centers, Freedom Mortgage, Gallagher Insurance, and Roy Lovitt Health and Life Insurance Agency which may be convenient for your financial or insurance needs.
Does Verizon Wireless Zone offer 5G service and Verizon home internet?
Yes, Verizon Wireless Zone in Jacksonville offers the latest devices with Verizon 5G network coverage as well as Verizon home internet services.