Verizon

4.9
633 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Jacksonville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 10300 Southside Blvd.

Details

  • Curbside pickupNot available

Location

Verizon
10300 Southside Blvd, Jacksonville, FL
32256, United States

Hours

Reviews

4.9
632 reviews
5 stars
602
4 stars
8
3 stars
2
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Robert received numerous commendations for his exceptional customer service, being described as helpful, patient, and knowledgeable.

Staff Performance

Darius, Nick P, and other staff members were frequently praised for their assistance and professionalism, contributing to positive customer experiences.

Efficiency

Customers appreciated the quick service and efficiency in resolving issues, particularly with Robert and other staff members.

Product Knowledge

Staff demonstrated strong knowledge of products and services, helping customers make informed decisions.

Mixed Experiences

While many reviews were positive, there were a few negative experiences, particularly regarding issues with promotions and billing.
  • AB
    allie belmudez
    5 days ago
    5.0
    Aaron was the biggest help with getting a upgrade. He gave us so much information that was needed, great service. He’s awesome 100/10
  • JC
    jason collins
    6 days ago
    5.0
    Wife got a job and I'm traveling for work. Rolled in at 10 mins to close to get us upgraded to unlimited data plan. Apologized for the late arrival and Nick said no worries. Had me in/out and upgraded before close. He was amazingly professional and quick. Thank you sir.
  • JU
    Juicy Unique
    Nov 9, 2025
    5.0
    This location gave me a great experience n everyone at this location was very helpful and assisted me with any questions and concerns in regards to my bill . Rep Jason was very knowledgeable about the company and the products if I had the money I would say he sold me lol 😂. I would recommend anyone that needs assistance with understanding they bill or assistance with getting the right products for the holiday go to the Verizon store in the avenues n ask for Jason ✍🏻
  • CI
    cindi iezzi
    Nov 5, 2025
    5.0
    Got a new phone from Jason at the Avenues mall store. Best experience EVER. So knowledgeable, professional, explains things really well. I hope he never leaves!
  • KK
    Kenyetta Fuller (Key)
    Oct 31, 2025
    5.0
    I would just like you to know that I switched my lines from "another cell phone provider" to Verizon and ive had the best service. All of my concerns were met with ease and Darius at the Jacksonville location goes above and beyond! Im referring my coworkers because of him, everything worked out perfectly!

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Jacksonville offer?

Verizon Wireless Zone in Jacksonville offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They also provide services like bill payments, new lines, upgrades, device activation, financing, and more.

Where is the Verizon Wireless Zone store located in Jacksonville?

The store is located at 10300 Southside Blvd, Suite #2400a, Jacksonville, FL 32256.