Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Jacksonville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 10300 Southside Blvd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
634 reviews
5 stars
601
4 stars8
3 stars2
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Robert, for their exceptional customer service, professionalism, and helpfulness.
Mixed Experiences
While some customers had great experiences, others reported poor service, particularly with specific employees, leading to dissatisfaction.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge and ability to explain products and services clearly, enhancing the customer experience.
Efficiency
Customers appreciated the quick service and efficiency in handling their requests, often noting how staff were able to resolve issues promptly.
- CHChuck Hilliard6 days ago1.0This store literally told me they aren’t Verizon, and Verizon can’t tell them what to do. Refused to even look up account. Verizon actually sent me to this place. What a joke.
- JMJames McCloud6 days ago1.0Horrible service when I arrived there were two employees already with customers. I waited over 50 mins and they were still helping the same customers. If they are unable to help more then one customer in an hour then they should let someone know or have more than two employees at a time!
- BFBill FidlerDec 26, 20255.0Darius took care of switching my buisness phones from Tmobile and did an amazing job. He made sure we had a seamless process. Saving me money on my monthly bill.Would recommend to anyone.
- ACAust CDec 10, 20251.0I went To add a line to my plan, The guy did not want to help me, I have over six lines and have been a customer for over 19 years. This is the worst location I have ever been to very unprofessional does not want to work rather have other employees help when they aren’t there please find better representatives that can help your customers I had a very poor experience with the bearded tattoo man who proceeded to follow me outside with a gun, highly recommend the Regency location or anywhere else but here.
- BNBrenda NasonNov 28, 20255.0I had the most pleasant young man help me . Jason Merry Christmas
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Jacksonville offer?
Verizon Wireless Zone in Jacksonville offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They also provide services like bill payments, new lines, upgrades, device activation, financing, and more.
Where is the Verizon Wireless Zone store located in Jacksonville?
The store is located at 10300 Southside Blvd, Suite #2400a, Jacksonville, FL 32256.
What are the store hours for Verizon Wireless Zone on Southside Blvd?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I schedule an appointment or pick up my order in-store at Verizon Wireless Zone?
Yes, you can schedule an appointment through their website and in-store pickup is available for your convenience.
What brands of devices and accessories are available at Verizon Wireless Zone?
They carry popular brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more.
How can I find the best deals and offers at Verizon Wireless Zone Jacksonville?
You can visit their offers page at http://wirelesszone.com/offers/ to see today's best deals.
Are there any dining options near the Verizon Wireless Zone on Southside Blvd?
Yes, nearby dining options include Chick-fil-A, Ruby Thai Kitchen, Sarku Japan, Chao Cajun, Pei Wei Asian Express, and Mandarin Express—all located within close proximity for a convenient meal before or after your visit.
What shopping options are nearby Verizon Wireless Zone on Southside Blvd?
Nearby shopping includes Justice, Aéropostale, InStyle, Payless ShoeSource, and FYE, providing a variety of clothing, accessories, and entertainment options.
Are there any financial or insurance services close to Verizon Wireless Zone Jacksonville?
Yes, there are several nearby financial and insurance agencies such as North Pointe Insurance Co., First Financial Education Centers, Freedom Mortgage, Gallagher Insurance, and Roy Lovitt Health and Life Insurance Agency which may be convenient for your financial or insurance needs.
Does Verizon Wireless Zone offer 5G service and Verizon home internet?
Yes, Verizon Wireless Zone in Jacksonville offers the latest devices with Verizon 5G network coverage as well as Verizon home internet services.