Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Jacksonville, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
302 reviews
5 stars
262
4 stars3
3 stars
5
2 stars3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond, particularly highlighting LaTron and Sean.
Mixed Experiences
While some customers had excellent experiences, others reported issues with service quality and long wait times, indicating inconsistency in customer care.
Store Operations
Several reviews mentioned problems with store hours and availability, including instances of being closed early or having long wait times due to insufficient staff.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which contributed to positive experiences during phone upgrades and troubleshooting.
- JWJennifer WakeDec 24, 20255.0Very Happy with service
- CBCant BeseriousDec 19, 20251.0Do business with them at your own risk!!!!
- JCJustin CruzDec 13, 20255.0After 24 hours of trying to get my new phone between 3 different stores, DK (Danneil) thoroughly explained every detail during my switch from T-Mobile to Verizon. He was very understanding, comedic, thoughtful, and strives as a team player! He is very knowledgeable and states facts instead of trying to shove down a sale for commission. I couldn’t be more honored to give them the deserved commission. Will always report to them regarding anything related to either my account or device. Finally, thanks for my new Iphone 17 Pro Max!! I love it ❤️💛🩶
- SMSusan McleanNov 15, 20251.0Not a reputable place of business. Ordered a phone from the Verizon store on Beach Blvd, did not have the color we wanted, found it at the one on Atlantic. Elijah “claims” the order never came thru but was able to cancel our order?? Sold my daughter the phone at $200+ more dollars than the other store?? Returned it for a refund. Reported this store for less than honest business dealing to corporate. Never go to a franchise/3rd party store, they will pull a fast one on you.
- MSM SmithNov 6, 20255.0Excellent service by these guys. Had sim issues that left me without use of my phone. They had me up and back running in minutes. Super thankful. Great staff
Frequently Asked Questions About Verizon
What products and services does Verizon at 11949 Atlantic Blvd offer?
Verizon offers wireless devices including phones, tablets, wearable technology, accessories, device protection, new lines, upgrades, and accessories.
What are the store hours for Verizon at Jacksonville, FL?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is Verizon located?
Verizon is located at 11949 Atlantic Blvd, Jacksonville, FL 32225, USA.
Does Verizon provide in-store pickup?
Yes, Verizon offers in-store pickup for orders.
What payment methods are accepted at Verizon Jacksonville?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available at the store for customers.
Can customers recycle electronics at Verizon Jacksonville?
Yes, the store offers electronics recycling services.
Which major brands does Verizon Jacksonville carry?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What nearby dining options are available around Verizon Jacksonville?
Nearby dining includes Chipotle Mexican Grill, Panda Express, Chick-fil-A, Fancy Sushi and Grill, Another Broken Egg Cafe, and The Soul Food Bistro II.
Are there healthcare facilities near Verizon at Atlantic Blvd?
Yes, nearby healthcare options include Shore Haven Dentistry, Aspen Dental, Motto Clear Aligners, HCA Florida Atlantic Emergency, Memorial Emergency Center, and HCA Florida Jacksonville Women's Health.