Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Jacksonville, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
297 reviews
5 stars
258
4 stars3
3 stars
5
2 stars3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting LaTron and Sean for going above and beyond.
Mixed Experiences
While some customers had excellent experiences, others reported long wait times and unhelpful service, indicating inconsistency in service quality.
Knowledgeable Staff
Several reviews noted the staff's expertise and ability to assist with technical issues and phone upgrades.
Store Management Issues
Some customers expressed frustration with the store's management and operational procedures, including long wait times and lack of assistance.
Positive Atmosphere
Customers frequently mentioned the friendly and welcoming environment of the store, contributing to a pleasant shopping experience.
- SMSusan McleanNov 15, 20251.0Not a reputable place of business. Ordered a phone from the Verizon store on Beach Blvd, did not have the color we wanted, found it at the one on Atlantic. Elijah “claims” the order never came thru but was able to cancel our order?? Sold my daughter the phone at $200+ more dollars than the other store?? Returned it for a refund. Reported this store for less than honest business dealing to corporate. Never go to a franchise/3rd party store, they will pull a fast one on you.
- MSM SmithNov 6, 20255.0Excellent service by these guys. Had sim issues that left me without use of my phone. They had me up and back running in minutes. Super thankful. Great staff
- SSSami SutherlandSep 30, 20255.0I had a really good experience at this location. Was there for an hour but when I was helped it took no time and the gentleman who helped me (I can’t remember his name unfortunately) was very sweet and ran me through all the details of my trade in. 10/10
- CAChristopher AndersonSep 10, 20255.0Sean is always amazing and takes care of my family everytime.
- HBHelene' BeamerAug 28, 20255.0LaTron service my husband and I on getting phone. He uses amazing customers service and made the transition on getting everything ready. Will be returning to this store.
Frequently Asked Questions About Verizon
What products and services does Verizon at 11949 Atlantic Blvd offer?
Verizon offers wireless devices including phones, tablets, wearable technology, accessories, device protection, new lines, upgrades, and accessories.
What are the store hours for Verizon at Jacksonville, FL?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is Verizon located?
Verizon is located at 11949 Atlantic Blvd, Jacksonville, FL 32225, USA.
Does Verizon provide in-store pickup?
Yes, Verizon offers in-store pickup for orders.
What payment methods are accepted at Verizon Jacksonville?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available at the store for customers.
Can customers recycle electronics at Verizon Jacksonville?
Yes, the store offers electronics recycling services.
Which major brands does Verizon Jacksonville carry?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What nearby dining options are available around Verizon Jacksonville?
Nearby dining includes Chipotle Mexican Grill, Panda Express, Chick-fil-A, Fancy Sushi and Grill, Another Broken Egg Cafe, and The Soul Food Bistro II.
Are there healthcare facilities near Verizon at Atlantic Blvd?
Yes, nearby healthcare options include Shore Haven Dentistry, Aspen Dental, Motto Clear Aligners, HCA Florida Atlantic Emergency, Memorial Emergency Center, and HCA Florida Jacksonville Women's Health.