Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Jacksonville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
246 reviews
5 stars
140
4 stars
21
3 stars
12
2 stars
5
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences were mixed; many praised the helpfulness and professionalism of staff, while others reported rude or unhelpful interactions.
Store Environment
The store was frequently described as clean and spacious, contributing positively to the customer experience.
Sales Process
Several customers appreciated the knowledgeable staff who helped them find the best deals, though some reported issues with misleading information regarding promotions and pricing.
Wait Times
Customers expressed frustration with long wait times and slow service, indicating a need for better management of customer flow.
Technical Support
While some customers received quick and effective technical support, others faced challenges with phone activations and transfers, leading to dissatisfaction.
- RRRebecca ReckJan 2, 20265.0Getting a new phone can be such a hassle. I procrastinated as long as I could but finallyyyy had to give in yesterday. Turns out... my dread was completely unnecessary. Sales representative Christian Chaney made the process a BREEZE... delightful, even! He walked me through my options, explained them thoroughly, helped me choose a new phone, then transferred all my data over. If I had known how smooth & stress-free the process would be, I would have given in MONTHS ago. Highly recommend this location. Even though I mainly chatted with Christian, the rest of the staff seemed very helpful & kind as well. Thanks for making an annoying errand so easy & pleasant.
- ZZZDec 26, 20255.0Great customer service. Service was quick and the place was nice and clean. Very professional establishment that I would recommend anyone to visit.
- CWC WolfsenDec 21, 20255.0had a great experience here with Jorge. he listened to exactly what we wanted, found a phone that fit what we asked for, and set everything up so quickly. the store itself is spacious and clean, with plenty of seating
- DTDonovan TrevinoDec 15, 20255.0Jorge was fast with getting me a quote! 10/10 customer service!
- BBb4dth3r4pyDec 3, 20255.0Outstanding customer srvice provided by Christian today. He found me deals (on top of deals) that I never knew existed. Thanks for everything!
Frequently Asked Questions About Verizon
What types of mobile devices can I find at the Verizon store in Jacksonville?
You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the operating hours for the Verizon store in Jacksonville?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon offer options for in-store pickup or delivery?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment at the Verizon store?
Yes, you can schedule an in-store appointment online to conveniently plan your visit.
What services does Verizon provide at the Jacksonville location?
The store offers mobile plans, wireless Internet plans, voice plans, as well as business cell phones, mobile hotspots, tablets, and laptops.
What payment methods does Verizon accept at this store?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Is there free Wi-Fi available at the Verizon store?
Yes, the Verizon store provides free Wi-Fi for customers.
How can nearby ATMs and banks help during my visit to Verizon Jacksonville?
Nearby Chase ATM and Chase Bank provide convenient access to cash and banking services, making it easy to handle payments or finances when visiting Verizon.
What dining options are available near the Verizon store at 13534 Beach Blvd?
Nearby dining includes Chipotle Mexican Grill and Tijuana Flats, offering Tex-Mex and Mexican food for a meal before or after your visit.
Are there any fitness or wellness locations near the Verizon store?
Yes, The Exercise Coach Jacksonville gym, Starfit Yoga Studio, and Nail Spa 2 beauty salon are close by for wellness and self-care after your visit.