Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Jacksonville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
239 reviews
5 stars
135
4 stars
21
3 stars
12
2 stars
5
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Service Speed
While some customers experienced quick service, others reported long wait times and slow assistance, indicating inconsistency in service speed.
Sales Experience
Several reviews mentioned issues with sales practices, including misleading promotions and unhelpful sales representatives.
Store Environment
The store was generally described as clean and organized, but some customers noted a lack of engagement from staff.
Technical Support
Customers expressed frustration with technical support, particularly regarding phone activations and account issues.
- SMSusan McleanNov 16, 20255.0Christian Chaney is the best salesperson we’ve ever encountered at a phone store! Got us an amazing deal, went above and beyond to make sure everything was seamless. He knew we had a really BAD experience at a Verizon franchise store and wanted to correct the poor service we had. Christian did just that! THANK YOU! You are top shelf!
- WRwanda ivette munoz riveraOct 25, 20255.0This will be my favorite Veraizon store because of the customer service, the warm and friendly staff, and every time I go, they treat me with so much respect and kindness. All the employees and managers are excellent, but I want to highlight Miss SADE for her excellent service. She resolved everything and clarified all my doubts with so much patience, kindness, and clarity. I give you a 100 as an employee 🥰🥰
- ANAndy NesbittOct 14, 20255.0Went in last saturday to upgrade my phone and couldn't have been happier with how the process went. Christian got me all set up with a new iphone 17 plus, the deal was great, and it was easy to get everything switched over to my new phone and out the door. this store always has the best, most helpful, people working there and i appreciate their efforts.
- SSSueAug 13, 20255.0Excellent experience. This is a corporate store and because of that they're able to offer special promos. Upon entering i was greeted by Isreal who professionally assessed my issue. Christian, who took his time and explained everything in detal helped me with a new phone and to update my account. I highly recommend this location.
- DSDon StratmannAug 24, 20205.0Prompt, courteous and complete service
Frequently Asked Questions About Verizon
What types of mobile devices can I find at the Verizon store in Jacksonville?
You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the operating hours for the Verizon store in Jacksonville?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon offer options for in-store pickup or delivery?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment at the Verizon store?
Yes, you can schedule an in-store appointment online to conveniently plan your visit.
What services does Verizon provide at the Jacksonville location?
The store offers mobile plans, wireless Internet plans, voice plans, as well as business cell phones, mobile hotspots, tablets, and laptops.
What payment methods does Verizon accept at this store?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Is there free Wi-Fi available at the Verizon store?
Yes, the Verizon store provides free Wi-Fi for customers.
How can nearby ATMs and banks help during my visit to Verizon Jacksonville?
Nearby Chase ATM and Chase Bank provide convenient access to cash and banking services, making it easy to handle payments or finances when visiting Verizon.
What dining options are available near the Verizon store at 13534 Beach Blvd?
Nearby dining includes Chipotle Mexican Grill and Tijuana Flats, offering Tex-Mex and Mexican food for a meal before or after your visit.
Are there any fitness or wellness locations near the Verizon store?
Yes, The Exercise Coach Jacksonville gym, Starfit Yoga Studio, and Nail Spa 2 beauty salon are close by for wellness and self-care after your visit.