Business Details
13534 Beach Blvd, Jacksonville, FL
32224, United States
Certified by Verizon • Feb 22, 2026
(904) 223-1795
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/florida/jacksonville/east-jacksonville-324307
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Jacksonville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
363 reviews
5 stars
211
4 stars
28
3 stars
17
2 stars
12
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Christian, Daries, and Jovi, while others reported rude or unhelpful interactions.
Store Environment
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Service Efficiency
While some customers experienced quick and efficient service, others reported long wait times and slow assistance.
Billing Issues
Several reviews highlighted frustrations with billing practices, including unexpected charges and difficulties with promotions.
Mixed Experiences
Overall, customer experiences varied widely, with some leaving satisfied and others expressing disappointment with service quality.
- RHRay HamiltonJan 29, 20262.0We had Verizon and loved it. We switched long ago and regretted it. So my wife and I went to this Verizon store a few months back and was told we are the most expensive service out there. Then we were told to go somewhere else to find a deal. Now we’re with Comcast. Wasn’t too happy.
- SLSophia LawrenceJan 26, 20265.0Daries was so helpful!
- RRRebecca ReckJan 2, 20265.0Getting a new phone can be such a hassle. I procrastinated as long as I could but finallyyyy had to give in yesterday. Turns out... my dread was completely unnecessary. Sales representative Christian Chaney made the process a BREEZE... delightful, even! He walked me through my options, explained them thoroughly, helped me choose a new phone, then transferred all my data over. If I had known how smooth & stress-free the process would be, I would have given in MONTHS ago. Highly recommend this location. Even though I mainly chatted with Christian, the rest of the staff seemed very helpful & kind as well. Thanks for making an annoying errand so easy & pleasant.
- ZZZDec 26, 20255.0Great customer service. Service was quick and the place was nice and clean. Very professional establishment that I would recommend anyone to visit.
- CWC WolfsenDec 21, 20255.0had a great experience here with Jorge. he listened to exactly what we wanted, found a phone that fit what we asked for, and set everything up so quickly. the store itself is spacious and clean, with plenty of seating
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Certified February 22, 2026Yext Knowledge Graph
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