Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
5,513 reviews
5 stars
2,957
4 stars
1,228
3 stars
596
2 stars
224
1 star
508
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported long wait times and unresponsive employees.
Product Knowledge
Several reviews highlighted the expertise of specific employees, particularly in electronics and home entertainment, but there were also complaints about staff being uninformed about products.
Checkout Experience
Many customers expressed frustration with the checkout process, citing long lines and a lack of cashiers, leading to a negative shopping experience.
Repair and Installation Issues
Customers reported significant delays and poor communication regarding repairs and installations, particularly with Geek Squad services.
Overall Satisfaction
While some customers had positive experiences and appreciated the product selection, others expressed disappointment with service quality and product knowledge.
- HVHarlot Venus3 days ago1.0Was going there to see about adding 2 lines to my verizon account along with buying other things at this location but felt uncomfortable after witnessing a white gentleman in a black work shirt berating a black person in an incredibly unprofessional manner. Then after seeing how he was impatiently assisting this female customer with glasses helped me decide never to go to this location again for any of my electronic needs in general and will not recommend anyone going to this location in orange park going forward.
- JCJean Castro6 days ago5.0Went there tonight to buy a Samsung tablet. Chloe was the one who helped me. She was so nice and was able to find the last tablet available. Glad Chloe was there tonight cause a lot of the other staff aren’t that helpful. Thank you Chloe!
- CLCynthia LarsenDec 29, 20252.0I bought a laptop and after setting it up the port broke and it would not charge we only had used it about 24 hours took it back to the store I thought it would be exchanged it out no they had to send it out to be repaired it would take it 4 to 5 weeks. I believe ithe port was never properly sodered. I have never been so disappointed with Best Buy I bought 4 tv's from Best Buy and several thousands of dollars from them. I will have to definitely think twice about purchasing from them again.
- TDTerrence DavisDec 28, 20255.0I had an excellent experience working with Josh Spector at the Best Buy in Orange Park, FL, and what truly sets him apart is his in-depth knowledge of televisions and home entertainment systems. Josh doesn’t just know surface-level specs — he has a deep, working understanding of TV technology. He explained the real differences between OLED, QLED, and LED panels, refresh rates, motion handling, gaming performance, HDR formats, smart platforms, and how each option performs in different lighting environments. He was able to answer every question confidently and clearly, often expanding on things I didn’t even think to ask. What impressed me most was how he translated complex technical information into practical advice. He asked about my room layout, viewing habits, and budget, then matched that information to the right TV — not the most expensive one, but the best one for my needs. That level of expertise builds real trust. Josh’s professionalism, patience, and mastery of his product category made the buying experience smooth and stress-free. He’s not just a salesperson he’s a true TV expert and consultant, and Best Buy is lucky to have him representing the brand. If raises, promotions, or recognition are being considered, Josh Spector absolutely deserves it. His knowledge and customer-first approach directly elevate the customer experience.
- PJProTechs JaxDec 25, 20255.0Christmas saved! I pulled up to Best Buy on Christmas Eve as they were locking the doors. I happened to catch the manager Matt “MCH” and told him I had preordered a laptop as a gift. I didn’t realize they closed at 7p. MCH didn’t hesitate to unlock the door to find my order. These days you just don’t see that kind of customer service. Especially since I’m sure they had a long, busy day. MCH found my order and saved my day. Also, he didn’t make me feel bad that he was doing it. Can’t recommend the store enough. Very much appreciated
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy on 8151 Blanding Blvd in Jacksonville?
You can shop for TVs, computers, appliances, home electronics, cameras, and more at this Best Buy location.
What are the store hours for Best Buy at 8151 Blanding Blvd?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy offer curbside pickup service?
This location offers curbside pickup services for your convenience.
Is the Best Buy at 8151 Blanding Blvd wheelchair accessible?
Yes, this Best Buy has a wheelchair accessible entrance.
Can I get Geek Squad support at this Best Buy?
Yes, Geek Squad support is available at this store for expert advice and repair services.
Does this Best Buy accept debit cards and checks as payment methods?
Yes, you can pay using debit cards and checks at this location. Cash is not required.
Are there other electronics or computer stores near Best Buy at 8151 Blanding Blvd?
Yes, nearby electronics and computer stores include another Best Buy location and Geek Squad for IT and repair services.
What nearby places can I visit for home decor and furniture shopping near Best Buy?
Nearby you can find Ashley Furniture HomeStore, Ashley Store, and Ashley, which offer a variety of home decor and furniture options.
Are there places for fitness or active life close to Best Buy?
Yes, LA Fitness gyms are located nearby for sports and active lifestyle activities.
If I need automotive services, what nearby locations can assist me around Best Buy?
Nearby automotive service options include Orange Park Mitsubishi, Maserati of Jacksonville, FIAT of Orange Park, and Hanania Mitsubishi Service Center.