Brand Certified
Best Buy
4.0(3066 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
13141 City Station Dr, Jacksonville, FL
32218, United States
Certified by Best Buy • Feb 22, 2026
(904) 714-6087
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/fl/jacksonville/13141-city-station-dr-1475.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
3,066 reviews
5 stars
1,594
4 stars
706
3 stars
345
2 stars
153
1 star
268
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individual employees for their exceptional service.
Inventory Issues
Several reviews mentioned frustrations with low stock levels and the need for better inventory management, leading to customers leaving without their desired products.
Checkout Experience
Customers expressed dissatisfaction with long wait times at checkout and the need for more registers to improve the shopping experience.
Geek Squad Service
Feedback on Geek Squad services was mixed, with some customers appreciating the assistance while others reported issues with installation and warranty claims.
Product Selection
While some customers enjoyed the variety of products available, others noted that the selection was not as extensive as in the past.
- JKJoel KuhnsFeb 18, 20261.0I showed them the exact item I needed and they sold me a model that did not fit!
- RBRita BakerFeb 14, 20265.0Did you know?... they sell Crock Pots! A Ninja Crock Pot !?... On sale!?...a Best Buy! I left one for you, You're Welcome 😊
- IEIntuitive empathFeb 13, 20265.0They have all of the up to date state of the art devices. You'll find what your looking for and they will show you how the device works...I was looking at Bluetooth speaker systems to buy and the sales associate hooked it up for us and played the music loud as it would go so I could see how it sound and how it works...a great place to shop
- RRRobert RozierFeb 3, 20261.0Absolutely worthless. Don't buy anything from them they take months to fix any problem. The 3rd party repair service they have is also worthless and cant do anything correct. Fridge has been broken for 3½ months only 2 years old and have a 5year warranty. Now they're canceling our appointment. To again determine for the 3rd time it cant be repaired.
- AVAlex Vane1Jan 20, 20265.0Frustrating experience at the River City Best Buy. In an era where everything is digital, you’d think they’d have better control over keeping items in stock. Driving all the way to the Northside just to find empty shelves or be told to order online is getting old. We need more "on-hand" selection if these physical stores are going to survive!l
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Jacksonville offer?
Best Buy in Jacksonville offers TVs, computers, appliances, and more with expert advice, same day pickup, and Geek Squad support.
What are the hours of operation for Best Buy at 13141 City Station Dr?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Jacksonville offer curbside pickup?
Best Buy Jacksonville offers curbside pickup services.
Is the Best Buy location wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
Can I get electronics repaired at this Best Buy location?
Yes, the store has service repair available.
What payment methods are accepted at Best Buy Jacksonville?
Best Buy accepts debit cards and checks; cash is not required only.
Does Best Buy Jacksonville offer in-store shopping and pickup?
Yes, Best Buy offers both in-store shopping and in-store pickup options.
Which nearby store offers mobile phone services and is close to Best Buy?
Verizon Wireless, a nearby mobile phone store and shopping location, is close to Best Buy Jacksonville.
Where can I find Geek Squad services near Best Buy Jacksonville?
Geek Squad, offering mobile phone and electronics services, is located nearby for your support needs.
What restaurants are nearby Best Buy Jacksonville for a meal before or after shopping?
Nearby restaurants include Green Papaya Thai Cuisine, FujiYama sushi and steakhouse, Texas Roadhouse, and Red Lobster for diverse dining options.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website