Brand Certified
Best Buy
4.1(3573 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
9930 Southside Blvd, Jacksonville, FL
32256, United States
Certified by Best Buy • Feb 22, 2026
(904) 519-7775
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/fl/jacksonville/9930-southside-blvd-350.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
3,573 reviews
5 stars
2,027
4 stars
728
3 stars
335
2 stars
133
1 star
350
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being dismissive or unprofessional.
Product Availability
Customers expressed frustration over product availability and issues with online orders, including items being out of stock or not ready for pickup.
Return Policy
Many customers reported dissatisfaction with the return policy, particularly regarding strict adherence to time limits and issues with refunds.
Staff Knowledge
Some staff members were noted for their exceptional knowledge and assistance, while others were criticized for lack of helpfulness or clarity.
Store Organization
Several reviews mentioned cluttered aisles and difficulty navigating the store, impacting the overall shopping experience.
- LBLaura BallanceFeb 19, 20261.0Times have changed at best buy from awesome service experiences for the worst service experiences.
- LDLarry DotsonFeb 7, 20265.0Jason's customer service was absolutely hands down the best service I have ever experienced at Best Buy. Thank you for all your help Jason!
- JJJoshFeb 2, 20261.0I saw a network adapter for sale. The price had been marked way down to $40. I decide to give it a try. It gave me issues. The adapters speed gave me 1/4 of my old adapters speed. But my network was giving me issues, so I wasn't sure if it was my adapter or not. I did a speed test on the new and old adapter. The new adapter turned out to be more problematic than my old one. Turns out I was outside of the 14 day policy. Don't ever buy something on sale at Bestbuy. They do that because they know it's a defective POS and they know there is a good chance you won't come back to return it in time. Some pretty shady business practices. When grocery stores get a notice about contaminated food, they literally throw it in the garbage. I guess when a tech store realizes they have defective products, they just put it on sale so suckers will buy it and not return it in time.
- JGJustin GoldFeb 1, 20265.0Dale! In the past few weeks I have had a few tech issues involving my Iphone SE. Everytime that I have had an issue, scheduled with the Geek Squad, Best Buy has punched above it's weight class. Keep up the great work! J. Gold, MBA, MSF, Military Veteran
- EJEric JacquesJan 27, 20261.0While it's nice to have brick and mortar locations, Best Buy as a corporate entity should be avoided. Signing up for the Best Buy rewards credit card is a scam, they hope you will forget that it auto renews so they can get the renewal fee and subsequent late fees. It is difficult to get any dispute resolutions. You have to deal with Best Buy customer service, Citibank and phone operators that are hard to understand due to accents.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy located at 9930 Southside Blvd, Jacksonville?
You can shop TVs, computers, appliances, and more at Best Buy. They offer expert advice and Geek Squad support.
What are the store hours for Best Buy in Jacksonville?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup at their Jacksonville location?
Yes, Best Buy offers curbside pickup service.
Is there wheelchair access available at the Best Buy store?
Yes, Best Buy has a wheelchair-accessible entrance.
Can I get repairs or service support at Best Buy Jacksonville?
Yes, Best Buy provides service and repair through their in-store Geek Squad support.
What payment methods are accepted at Best Buy in Jacksonville?
Best Buy accepts debit cards and checks; cash is not required only.
Are there any nearby electronics or phone stores close to Best Buy?
Nearby electronics-related stores include T-Mobile and Geek Squad, both offering mobile phones and electronics services.
What family-friendly attractions are near Best Buy at the Avenues Mall area?
The Liberty Express Train and Urban Air Trampoline and Adventure Park are nearby attractions perfect for families and kids.
Where can I grab a meal or coffee near the Best Buy store?
Nearby options include Starbucks for coffee, Jersey Mike's Subs for sandwiches, Chick-fil-A, Moe’s Southwest Grill, and Newts for dining.
Does Best Buy have an online presence where I can find deals and store information?
Yes, you can find deals and store details on their official site and social media including Facebook, Instagram, and Twitter.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website