Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Holiday, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
318 reviews
5 stars
258
4 stars
9
3 stars
9
2 stars
5
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were reported as rude or unhelpful.
Sales Experience
Several customers had positive experiences with sales representatives who were knowledgeable and patient, while others felt pressured or misled during the sales process.
Store Management
Some reviews indicated improvements in store management, with customers noting better organization and service under new management.
Product Availability
Customers expressed frustration over the lack of available products, particularly home internet equipment and specific phone models.
Resolution of Issues
Many customers reported dissatisfaction with the resolution of issues, particularly regarding billing and promotions, leading to feelings of frustration and lack of accountability.
- MSMister S1 day ago1.0We had the displeasure of dealing with the store manager, Brian. He is absolutely the rudest young man we have come across in quite awhile. We will be canceling our service with Verizon.
- JFJavier FigueredoNov 12, 20251.0The subject who attended me apparently did not feel like working, who did not want to review or realize what a bad service.
- LMLegos MaxOct 6, 20251.0No muy buena experiencia
- MRMaria RiveraSep 24, 20251.0Worse experience ever! The salesmam treated me like I wasn't important at all. I waited my turn and paid off my old device and he decided to do to another sales at the same time. Every person needs to wait, I ended up doing everything online and went to the next store! I waited patiently for more than one hour how disrespectful to see the next client and make your actual client wait extra time with no need. Holiday store never again!
- ECErnesto CarbonellSep 1, 20255.0Very nice people
Frequently Asked Questions About Verizon
What types of wireless devices does Victra in Holiday, FL offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands can I find at Victra Verizon Authorized Retailer in Holiday?
You can find major brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more at Victra.
What are the store hours for Victra in Holiday, FL?
Victra is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Victra in Holiday offer in-store pickup for orders?
Yes, Victra provides an in-store pickup service for customers.
What payment options are accepted at the Victra Verizon Authorized Retailer?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which languages are spoken at Victra store in Holiday, FL?
Victra serves customers in both English and Spanish.
How can nearby locations help me when visiting Victra in Holiday?
Nearby places like Walgreens and Dairy Queen provide convenient options for shopping and refreshments before or after your visit to Victra.
Are there any nearby medical facilities close to Victra in Holiday?
Yes, AFC Urgent Care Holiday is nearby if you require urgent medical care while visiting the area.
Where can I find shipping services near Victra in Holiday?
UPS Access Point location is close by for your courier and shipping needs when visiting Victra.
What categories best describe Victra Verizon Authorized Retailer in Holiday, FL?
Victra is classified as a Wireless, Cell Phone Store, Telecommunications Equipment Supplier, Electronics Store, Telephone Company, Internet Service Provider, and Mobile Phone Shop.