Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Hialeah for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
392 reviews
5 stars
234
4 stars
29
3 stars
20
2 stars
14
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting poor experiences, rude staff, and lack of assistance.
Staff Professionalism
Several reviews highlight both exceptional and poor professionalism among staff, with some employees receiving praise for their helpfulness while others were criticized for being dismissive or unprofessional.
Wait Times
Customers frequently mentioned long wait times and disorganization in service, leading to frustration and dissatisfaction.
Positive Experiences
Despite negative feedback, there are notable mentions of positive experiences with specific employees who provided excellent service, indicating that some staff members excel in customer care.
- MSManuel SolanoDec 16, 20251.0Terrible customer service. I went to transfer 2 lines from another carrier. Talk to one representative gave a quote said had a special no fee to switch and certain price. While I gathered info for transferred the representative had to leave. The other guy didn’t know about the specials. Kept putting phone info disregarding our concerns that the price and services where no the same the first representative offered. Decided to walk out and leave.
- JPJorge PonvertDec 16, 20251.0Desde que me cambie para Verizon todo ha dodo malo,desde la leads del Pago de las tarjetas para poder pagar los teléfonos de AT &T llevo 8 meses y me falta una y por esa demora Los cargos de At&T han subido y el internet residential malo llamaba y me decian que estaban haciendo arreglos hasta que me dijeron que en mi area no había cobertura pero me siguieron cobrando y nadie ayuda
- ABAnaiza Vega batistaDec 8, 20251.0A sido la peor experiencia de mi vida desde el primer día te mienten me cambie de tmobil a verizon y ha sido mi peor decisión nunca tienen una respuesta cada vez que voy tengo que terminar llamando al 611 en esta agencia literalmente me estafaron cambie de tmobil para con ellos porque se hacían cargo de la deuda y nunca lo hicieron cada vez que hiba era una mentira y resulta que estoy pagando los dos hay vendedores que no tienen la mejor forma y estoy segura que hay otras personas que opinan lo mismo que yo
- YBYaime BorregoNov 30, 20255.0Excelente atención por parte de Marcos muy amable y profesional
- YSYordanis SanchezNov 28, 20251.0Pésimo trato la muchacha q me atendió fuy indiferente y poco profesional , tratare de no regresar jamas
Frequently Asked Questions About Verizon
What are the regular operating hours for the Verizon store in Hialeah?
The Verizon store in Hialeah is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which 5G smartphones are available at the Verizon Hialeah store?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon Hialeah store.
Does Verizon Hialeah offer in-store pickup for online orders?
Yes, Verizon Hialeah offers in-store pickup for online orders, as well as free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods are accepted at the Verizon Hialeah store?
Verizon Hialeah accepts payments via check, debit card, and mobile NFC payments; cash is not required exclusively.
Which brands of mobile devices does Verizon Hialeah carry?
The store carries brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Verizon store in Hialeah offer mobile, internet, and voice plans?
Yes, Verizon offers mobile plans, wireless internet plans, and voice plans at the Hialeah location.
What languages are supported by staff at Verizon Hialeah?
Staff at Verizon Hialeah can assist customers in both English and Spanish.
Which nearby coffee shops can I visit before or after shopping at Verizon Hialeah?
Nearby, there are two Starbucks locations where you can enjoy coffee before or after your visit to Verizon.
Are there any nearby dining options near Verizon Hialeah?
Yes, you can find nearby dining options such as Coops Pit BBQ for barbecue, Krispy Kreme for donuts and bakery items, Pollo Tropical for Latin American fast food, and Chick-fil-A for chicken fast food.
What nearby services and amenities are close to Verizon Hialeah that might be helpful for customers?
Close to Verizon Hialeah, you can find services like 4 Support for IT and computer repair, Pina Family Dental, TD Bank ATMs, Western Union money transfer, CVS Pharmacy, and the USPS post office.