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Verizon

3.9
(507 reviews)

Business Details

1599 W 49th St, Hialeah, FL
33012, United States
(305) 819-6443

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Hialeah for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1599 W 49th St, Hialeah, FL
33012, United States

Hours

Reviews

3.9
507 reviews
5 stars
323
4 stars
31
3 stars
25
2 stars
17
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual employees for their professionalism and helpfulness, while others report rude and unprofessional behavior from staff.

Sales Experience

Many customers expressed dissatisfaction with the sales process, citing issues with upselling, misinformation about promotions, and a lack of assistance during the transition from other carriers.

Wait Times

Customers frequently mentioned long wait times and poor organization in the store, leading to frustration and dissatisfaction.

Employee Performance

While some employees received high praise for their service, others were criticized for being unhelpful or dismissive, indicating inconsistency in employee performance.
  • DH
    Dianelis Huergo
    2 days ago
    5.0
    Llevo ya tiempo en esta compañía y hasta ahora excelente servicio
  • RV
    Roberto Vizcon
    Feb 9, 2026
    5.0
    Very pleasure experience. Effortless new phone transaction. Edwyn is a gem of a sales associate. It's supposed to be very busy on weekends, but I walked in at the right time, before the crowds covered at the store.
  • GR
    Gerardo Ramirez
    Jan 21, 2026
    1.0
    My fiancé came here with a broken phone.. only advice these professionals gave is to add a line n take an iPad also lololol it’s great to sell but making suggestions suited an employee is Sprint wireless behavior
  • AN
    Aida Napoles
    Jan 16, 2026
    1.0
    Malísima atención y malísima gestión de venta. Mi esposo me sacó un teléfono el día 12 de diciembre y UPS se cogio o perdió el teléfono y estas son las fechas que no he recibido ni respuesta ni teléfono por parte de veraizon.
  • DC
    Dee Conal
    Jan 11, 2026
    1.0
    The people that work here are not professional , especially that guy named Sebastian. They don't know anything about apple or iphone icloud accounts creation. They sent us to a Best Buy store to check with an apple representative. The apple representative person was never there and what we finally got was a customer service phone number from an another clerk. If Verizon retail service can't handle with the iPhone iCloud accounts, why don't you train your people?

Frequently Asked Questions About Verizon

What are the regular operating hours for the Verizon store in Hialeah?

The Verizon store in Hialeah is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Which 5G smartphones are available at the Verizon Hialeah store?

You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon Hialeah store.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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