Business Details
1599 W 49th St, Hialeah, FL
33012, United States
Certified by Verizon • Feb 22, 2026
(305) 819-6443
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/florida/hialeah/hialeah-328842
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Hialeah for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.9
507 reviews
5 stars
323
4 stars
31
3 stars
25
2 stars
17
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual employees for their professionalism and helpfulness, while others report rude and unprofessional behavior from staff.
Sales Experience
Many customers expressed dissatisfaction with the sales process, citing issues with upselling, misinformation about promotions, and a lack of assistance during the transition from other carriers.
Wait Times
Customers frequently mentioned long wait times and poor organization in the store, leading to frustration and dissatisfaction.
Employee Performance
While some employees received high praise for their service, others were criticized for being unhelpful or dismissive, indicating inconsistency in employee performance.
- DHDianelis Huergo2 days ago5.0Llevo ya tiempo en esta compañía y hasta ahora excelente servicio
- RVRoberto VizconFeb 9, 20265.0Very pleasure experience. Effortless new phone transaction. Edwyn is a gem of a sales associate. It's supposed to be very busy on weekends, but I walked in at the right time, before the crowds covered at the store.
- GRGerardo RamirezJan 21, 20261.0My fiancé came here with a broken phone.. only advice these professionals gave is to add a line n take an iPad also lololol it’s great to sell but making suggestions suited an employee is Sprint wireless behavior
- ANAida NapolesJan 16, 20261.0Malísima atención y malísima gestión de venta. Mi esposo me sacó un teléfono el día 12 de diciembre y UPS se cogio o perdió el teléfono y estas son las fechas que no he recibido ni respuesta ni teléfono por parte de veraizon.
- DCDee ConalJan 11, 20261.0The people that work here are not professional , especially that guy named Sebastian. They don't know anything about apple or iphone icloud accounts creation. They sent us to a Best Buy store to check with an apple representative. The apple representative person was never there and what we finally got was a customer service phone number from an another clerk. If Verizon retail service can't handle with the iPhone iCloud accounts, why don't you train your people?
Frequently Asked Questions About Verizon
What are the regular operating hours for the Verizon store in Hialeah?
The Verizon store in Hialeah is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which 5G smartphones are available at the Verizon Hialeah store?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon Hialeah store.
Does Verizon Hialeah offer in-store pickup for online orders?
Yes, Verizon Hialeah offers in-store pickup for online orders, as well as free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods are accepted at the Verizon Hialeah store?
Verizon Hialeah accepts payments via check, debit card, and mobile NFC payments; cash is not required exclusively.
Which brands of mobile devices does Verizon Hialeah carry?
The store carries brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Verizon store in Hialeah offer mobile, internet, and voice plans?
Yes, Verizon offers mobile plans, wireless internet plans, and voice plans at the Hialeah location.
What languages are supported by staff at Verizon Hialeah?
Staff at Verizon Hialeah can assist customers in both English and Spanish.
Which nearby coffee shops can I visit before or after shopping at Verizon Hialeah?
Nearby, there are two Starbucks locations where you can enjoy coffee before or after your visit to Verizon.
Are there any nearby dining options near Verizon Hialeah?
Yes, you can find nearby dining options such as Coops Pit BBQ for barbecue, Krispy Kreme for donuts and bakery items, Pollo Tropical for Latin American fast food, and Chick-fil-A for chicken fast food.
What nearby services and amenities are close to Verizon Hialeah that might be helpful for customers?
Close to Verizon Hialeah, you can find services like 4 Support for IT and computer repair, Pina Family Dental, TD Bank ATMs, Western Union money transfer, CVS Pharmacy, and the USPS post office.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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