Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.4
8,316 reviews
5 stars
5,494
4 stars
1,482
3 stars
626
2 stars
206
1 star
508
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and knowledge of staff, there were significant complaints about rude and unprofessional service, particularly regarding assistance and handling of issues.
Product Availability
Customers frequently noted issues with stock availability, with some items not being in stock despite online listings, leading to frustration.
Store Experience
The store environment received mixed reviews; some found it welcoming and well-organized, while others reported long wait times and disorganization during busy periods.
Staff Knowledge
Several reviews highlighted the expertise of specific employees, particularly in electronics, contributing positively to the shopping experience.
Pricing
Customers had varied opinions on pricing, with some finding it reasonable while others considered it expensive.
- JCJuan Pablo Castro2 days ago1.0I have been a Best Buy customer since I was twenty five and I have bought multiple headphones over the years, always with a protection plan. Every time I needed to exchange a pair, the process was simple. I could choose any other model. This time was different. I purchased a pair of Beats over ear headphones to try something new. They were not comfortable and the product did not work well for me. When I went back to use my protection plan, I was told that the coverage is handled through Apple and that I cannot exchange them for a different model. They can only repair or replace the same unit. No one explained this at the moment of purchase. If I had known that the policy worked this way, I would not have bought the plan. Now I am stuck with a product I do not like and a process I did not agree to. This does not match the experience I expected after so many years as a customer.
- ELEli Linares5 days ago5.0Great place to find the latest gadgets and electronics.
- AMadan ariel amador MéndezNov 15, 20251.0He arrived at the store and there was no one to serve the customer. The product I was looking for was not even priced. Very bad service He arrived at the store and there was no one to serve the customer. The product I was looking for was not even priced. Very bad service
- SMSantiago MesaNov 12, 20255.0Es una tienda experta en productos de tecnología y tienen un buen servicio de asesoría
- CYCarlos YepeOct 29, 20251.0BEST BUY OF HIALEAH , THE ONLY STORE WERE THE CUSTOMER IS NOT ALWAYS RIGTH , THEY SELL YOU WARRANTYS , THEM LATER DON'T GRANT IT , SOOOO SAD LOOSE A CUSTOMER OVER $ 20 DOLLAR WARRANTY , 😢
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy in Hialeah, FL?
Best Buy in Hialeah is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Hialeah offer in-store and curbside pickup options?
Yes, this Best Buy location offers both in-store pickup and curbside pickup services.
Where is Best Buy located in Hialeah?
The store is located at 4001 W 20th Ave, Hialeah, FL 33012, USA.
What types of products and services does Best Buy in Hialeah provide?
They offer TVs, computers, appliances, and more, with expert advice, same-day pickup, and Geek Squad support available.
Does Best Buy in Hialeah provide any support or repair services?
Yes, Best Buy offers Geek Squad services including support and repair for electronics and computers.
Is the Best Buy store in Hialeah wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance.
Can I pay with a debit card at Best Buy in Hialeah?
Yes, the store accepts debit cards and other forms of payment; cash only payments are not required.
What nearby places can I visit before or after shopping at Best Buy in Hialeah?
Nearby places include Cristina's Cafe for dining, LA Fitness for a workout, and Chuck E. Cheese for family entertainment.
Where can I find professional locksmith services near Best Buy in Hialeah?
KeyExpress Locksmiths, located nearby, offers professional locksmith services near Best Buy.
Where can I get computer or mobile phone repairs near Best Buy in Hialeah?
Geek Squad, located close to Best Buy, provides IT service, computer repair, and mobile phone support.