Business Details
3401 Sw Archer Rd, Gainesville, FL
32608, United States
Certified by Verizon • Feb 22, 2026
(352) 378-8828
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/florida/gainesville/gainesville-329195
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Gainesville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.6
688 reviews
5 stars
370
4 stars
70
3 stars
46
2 stars
30
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual employees for their helpfulness and professionalism, others reported poor service, unhelpful staff, and negative experiences with management.
Billing Issues
Multiple reviews highlighted confusion and dissatisfaction regarding billing practices, including unexpected charges and difficulties with account management.
Store Experience
Customers expressed mixed feelings about their in-store experiences, with some noting quick service and helpful staff, while others reported long wait times and unprofessional behavior.
Product Issues
Several customers experienced problems with devices and trade-in processes, leading to frustration and dissatisfaction with the company's handling of these issues.
- CDCrissy DaileyFeb 13, 20261.0The sales girl was Hella pushy. Changing plans when asked not to do so specifically.
- BPBuck PriceFeb 4, 20265.0Service was awesome. Helped my 84 yo dad get set up with his first smart phone!
- JBjeremiah brooksJan 26, 20262.0I'm a small business owner. I've had a Verizon business account for 9 months now. I love the service it's been great until today. I found out they reported me to the credit bureaus for a balance owed. I always paid the bill early so I was confused. I looked at my credit card statements and realized they have taken 11 payments in 9 months. I've always been honest with my customers, I expect my business partners to be honest with me. I think it's time to cut my losses and move to another carrier.
- APAngel ParedesDec 1, 20251.0Make sure you double or even triple check their math. The numbers they give you don’t include their monthly taxes and surcharges so make sure you add those in! They told me a line would be $-10 which absolutely not the case! They would also undermine you by saying things like “I work here so I know more” and push for you to get unnecessary changes or things. If you go here, please make sure you have everything correct.
- JSJen ShookNov 18, 20255.0Great customer service at this location!
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Gainesville?
The Verizon store in Gainesville is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Which mobile phone brands are available at the Gainesville Verizon store?
The store offers mobile phones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of services does Verizon offer at the Gainesville location?
They provide mobile plans, wireless internet plans, and voice plans.
Can I order online and pick up my Verizon purchase in the Gainesville store?
Yes, Verizon offers in-store pickup for online orders, as well as free 2-day shipping, express lockers, and same-day delivery in select areas.
Does the Verizon Gainesville store accept mobile payments?
Yes, the store accepts mobile NFC payments, debit cards, and checks. They do not require cash payments.
Is it possible to schedule an in-store appointment at the Verizon Gainesville store?
Yes, you can schedule an appointment online or through the My Verizon app.
What are some nearby eateries customers can visit before or after shopping at Verizon Gainesville?
Nearby eateries include Pizza Vito for pizza, JPetal & Poke for Japanese cuisine, Dunkin' for coffee and donuts, Carvel for ice cream, and Taco Bell for fast Mexican food.
Are there nearby services for shipping or package pick-up near the Verizon store?
Yes, the UPS Access Point location nearby offers courier and delivery services, convenient for shipping needs when visiting Verizon.
Where can customers get phone or electronics repairs near the Verizon store?
uBreakiFix, located nearby, offers mobile phone and electronics repair services.
What are some nearby places to relax or get refreshments after visiting the Verizon store in Gainesville?
Customers can visit Kung Fu Tea for bubble tea, Smoothie King for smoothies, or ABC Fine Wine & Spirits for wine and beer selections.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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