Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
4,148 reviews
5 stars
2,224
4 stars
946
3 stars
413
2 stars
168
1 star
397
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and knowledgeable staff, there were significant complaints about poor customer service, long wait times, and issues with delivery and returns.
Product Availability
Customers frequently noted that the store often lacked stock for desired items, leading to frustration.
Pricing Issues
Several reviews mentioned that prices were higher than online competitors, and there were complaints about hidden fees and discrepancies in pricing.
Staff Knowledge
Many customers appreciated the expertise and helpfulness of the staff, particularly in electronics and tech-related inquiries.
- DPDana Pons-FazioDec 29, 20253.0I ordered online from this store and they shipped me someone else's order so I had to drive 1½ to this store( kinda defeated the purpose of ordering online) to exchange the item for the right one is ordered only to wait in line 45mins because they dont have a customer service or return line only regular checkouts. The store was packed with people. Staff was super friendly though and the exchange was made to the right item I order . The item purchased in pic. They had originally sent the the regular switch2 no mariokart
- MTMark TerheggenDec 27, 20255.0I needed a new phone and went to Best Buy in Gainesville Fl. Best experience ever in Best Buy. All because of Daniel who spent the time explaining the phones. Took the time to make sure I got what I needed and help set up my new Samsung. I left feeling extremely satisfied and appreciated the service that was given. Daniel could teach others about service what a great experience. 👏 👌
- JMJoshua Palacios MurilloDec 24, 20255.0They have a good variety of everything you would usually look for: Tv's, gaming devices, etc. And, the staff is kind and knowledgeable. Nice place for tech-lovers.
- SFSophia Rocha FernandezDec 21, 20255.0I went to Best Buy to find a camera for my husband's gift, and Carlos, who is a fantastic photographer, really helped me get exactly what I needed. If you're in the market for a camera, definitely ask for Carlos!
- MDMichelle DormineyDec 8, 20251.0We bought a washer and dryer, with stands and all new installation parts. Was supposed to be delivered on Friday. The truck pulled up, the dogs were then contained, and the truck drove off. No one ever got out of the truck but yet they said there was no one home. We have a ring camera, and our garage door was open. Now I know that it is IMPOSSIBLE to call someone at the local store, even though the salesman gave us his card with a phone and extension number. Long story, but 12 calls later I ended up canceling the purchase. The next problem is that part of our order is “in transit” and can’t be refunded, yet. A supervisor was supposed to call me back, but guess what- no one has called! I’m so frustrated with Best Buy, and Andrew, and the third party lying delivery service. I even reached out through instagram, but they haven’t replied since their first “how can we help you”. I now have to file a dispute with my credit card. Best Buyer beware! I’ll never go back!
Frequently Asked Questions About Best Buy
What are the Best Buy Gainesville store hours?
Best Buy in Gainesville is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Gainesville offer curbside pickup?
Yes, Best Buy Gainesville offers curbside pickup services for convenient order collection.
What types of products can I find at Best Buy Gainesville?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy Gainesville.
Is the Best Buy Gainesville store wheelchair accessible?
Yes, the Best Buy Gainesville location has a wheelchair-accessible entrance for customers.
Does Best Buy Gainesville provide Geek Squad support?
Yes, Geek Squad support is available at Best Buy Gainesville for expert tech assistance and service repairs.
What payment methods are accepted at Best Buy Gainesville?
Best Buy Gainesville accepts debit cards and checks; it does not require cash-only payments.
Is in-store shopping available at Best Buy Gainesville?
Yes, Best Buy Gainesville offers in-store shopping along with curbside pickup.
How can I visit Best Buy Gainesville after handling DMV errands nearby?
After visiting the Gainesville DMV nearby, you can easily stop by Best Buy Gainesville at 3750 SW Archer Rd for any electronics or appliance needs.
Are there dining options close to Best Buy Gainesville for a meal before or after shopping?
Yes, nearby dining options include Tijuana Flats and ZENSHI Handcrafted Sushi where you can enjoy a meal before or after shopping at Best Buy.
What shopping centers are near Best Buy Gainesville to extend my shopping experience?
Butler Plaza Central is a nearby shopping center where you can find various stores alongside Best Buy Gainesville.