Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Fort Walton Beach for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
428 reviews
5 stars
241
4 stars
59
3 stars
29
2 stars
19
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their helpfulness while others are criticized for being dismissive or unprofessional.
Sales Pressure
Several customers reported feeling pressured to make purchases or upgrades, with some associates prioritizing sales over customer assistance.
Store Management
Management practices received negative feedback, with reports of unprofessional behavior and lack of support for staff and customers.
Wait Times
Customers frequently mentioned long wait times and inadequate staffing, leading to frustration during visits.
Technical Support
While some customers received effective technical support, others reported unresolved issues and poor follow-up.
- ARAundrea RobinsonNov 11, 20255.0Sarah helped me last night 45 minutes before closing she wasn’t rushing me and was so sweet and patient and Got me the iPhone 17 pro max ! Her male manager was a big help also ! Thank y’all !!!
- LLLogan LarsonNov 7, 20255.0Mr. Taylor Stoops (Sr. Manager) was nothing but amazing. Helpful and knowledgeable through the entire process. He was calm and unbiased, truly there to help. He even helped my dad with his phone questions, and was happy to do so. Highly recommend him to anyone.
- CPCatherine PalmerNov 2, 20255.0Jake was awesome! Switched over to a new phone and started the Verizon home internet. He was very helpful and knowledgeable! 5 star employee!
- CCChaseOct 30, 20255.0I’d like to give a shout-out to Taylor at our local Verizon store for the outstanding help we received. Taylor made the whole process of switching our plan super smooth and even managed to get us set up with a new phone that fit our needs perfectly. He was incredibly helpful throughout and made everything easy to understand. Thanks again, Taylor, for the great customer service!
- APAmy PersonsOct 26, 20255.0We stopped by to get help after a month of trying having difficulty fixing an issue on my dad's phone. Sarah was so helpful, kind, and smart. She had a great attitude and was the first person to really address our concerns without shifting responsibility off to someone else. Thank you, Sarah!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Fort Walton Beach?
The Verizon store in Fort Walton Beach is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Which mobile brands does Verizon Fort Walton Beach offer?
The store offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does the Verizon Fort Walton Beach store provide?
Verizon offers mobile plans, wireless internet plans, voice plans, and sells business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an in-store appointment at Verizon Fort Walton Beach?
Yes, you can schedule an in-store appointment online or via the My Verizon app to visit the store conveniently.
Does Verizon Fort Walton Beach offer online order pickup and delivery options?
Yes, customers can buy online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What payment methods does Verizon Fort Walton Beach accept?
The store accepts mobile NFC payments, debit cards, and paychecks; cash-only payments are not required.
Is there free Wi-Fi available at Verizon Fort Walton Beach?
Yes, Verizon Fort Walton Beach provides free Wi-Fi for customers in the store.
What nearby restaurants can I visit before or after shopping at Verizon Fort Walton Beach?
Nearby restaurants include Ruby Tuesday, Wow Bao inside Ruby Tuesday, MrBeast Burger, Pardon My Cheesesteak, and Delicias de Copan, offering a variety of dining options.
Are there any nearby services like FedEx or passport assistance close to Verizon Fort Walton Beach?
Yes, FedEx Office Print & Ship Center and RushMyPassport in FedEx Office are located nearby, providing printing, shipping, and passport services for your convenience.
What nearby places can help with transportation or vehicle needs near Verizon Fort Walton Beach?
Nearby places include Step One Car Rental for vehicle rentals, All Pro Paint and Body for auto repairs, and Murphy USA gas station for fueling your vehicle.