Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Fort Myers, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
343 reviews
5 stars
297
4 stars5
3 stars5
2 stars4
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, particularly highlighting individuals like John, Tania, and Alex.
Efficiency
Customers appreciated the quick service and efficient handling of their needs, often noting that they were in and out of the store in under an hour.
Knowledgeable Staff
Reviewers frequently mentioned the staff's expertise and ability to answer questions thoroughly, contributing to a positive experience.
Mixed Experiences
While many reviews were positive, some customers reported issues with billing and service agreements, indicating a lack of transparency in some transactions.
Store Environment
The store was described as clean and welcoming, with a pleasant atmosphere that contributed to a good shopping experience.
- GLGina Lorusso6 days ago5.0Alex was amazing! I needed a new phone ASAP after mine broke while here on holiday, and he was very attentive, informative and kind.
- JPJavier PerezNov 11, 20255.0Great customer service
- EREmma RomeroOct 25, 20255.0Had a great experience at Verizon today thanks to John! He was super patient, knowledgeable, and really went out of his way to help us set everything up. He explained everything clearly and made the whole process easy. Definitely one of the best customer service experiences we’ve had there.
- MDMisty DudleyOct 15, 20255.0Friendly and efficient.
- KPK. PotterSep 18, 20255.0Verizon corporate had us on the edge of madness trying to upgrade our phones and transfer our business lines — it was a mess. But John at the Gulf Coast Town Center store completely saved the day. Calm, patient, knowledgeable, and genuinely kind, he untangled the chaos and treated us like real people — not account numbers. He even made sure we had a direct way to reach him for any follow-up (which we definitely needed). A rare gift in the modern world. Verizon is lucky to have him. He’s the reason we’re still customers. Absolute rock star. P.S. This is the store off I-75 and Alico. The other reps here seemed super awesome too, and it's officially the only Verizon store we'll go to — unless they schedule John somewhere else, which we’ve seen happen!
Frequently Asked Questions About Verizon
What products and services does Victra offer at its Fort Myers location?
Victra offers a full range of wireless devices including smartphones, tablets, home internet devices, smartwatches, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the working hours of the Victra store in Fort Myers?
The Victra store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Victra in Fort Myers offer in-store pickup service?
Yes, Victra offers in-store pickup for orders placed online or by phone.
What payment methods are accepted at Victra in Fort Myers?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which wireless carriers and brands does Victra represent at this location?
Victra is a Verizon Authorized Retailer and offers products from Verizon Wireless and popular device brands such as Samsung, Apple, Motorola, Google, and others.
Is there free Wi-Fi and does Victra welcome LGBTQ customers in Fort Myers?
Yes, the store offers free Wi-Fi and is welcoming to LGBTQ customers.
Where is Victra located in Fort Myers, and how can I contact the store?
Victra is located at 16431 Corporate Commerce Way, #1, Fort Myers, FL 33913. You can contact them by phone at +1 239-267-1019 or email at Info@victra.com.
What nearby dining options can I visit before or after shopping at Victra?
Nearby you can enjoy a meal at Panda Express for Chinese food, Twin Peaks Restaurants for American cuisine and bar, or Olive Garden for Italian dishes.
Are there any hotels close to Victra's Fort Myers location for visitors?
Yes, Hilton Garden Inn Fort Myers Airport/FGCU and Homewood Suites by Hilton Fort Myers Airport/FGCU are nearby hotels, convenient for visitors shopping at Victra.
What other services or establishments are near Victra that can be useful for customers?
Customers can find beauty salons like Blowout Professor and Vivid Touch Nail and Spa near Victra, as well as cafes like Sharetea Fort Myers and Starbucks for refreshments.