Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Fort Myers, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
390 reviews
5 stars
314
4 stars
19
3 stars
7
2 stars
7
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Adam, Amy, and Matt.
Sales Practices
Several reviews highlighted concerns about misleading sales tactics and unexpected charges, leading to dissatisfaction with the overall sales experience.
Efficiency
Customers appreciated the quick and efficient service provided by the staff, making the process of upgrading or purchasing new devices smooth.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding customer service and billing issues, indicating inconsistency in service quality.
- LLLizDec 19, 20255.0Everything about this experience was wonderful. I was happy to find out that they could honor the deal offered in text message online in store in person. I really enjoy working with someone face to face.Rather than doing an online transaction. Amy was absolutely wonderful and even offered to order me the color of the S25+ i wanted to the store's location. She then notified me when it arrived and did the entire transfer for me. very streamline
- DSDana SnyderDec 18, 20255.0Very professional, customer centric, knowledgeable, and personable.
- DDDianneDec 4, 20255.0Just finished paying my bill at the Verizon store in San Carlos. Matt, a wonderful young man assisted me with this. He went he went above and beyond with setting me up for auto pay due to upcoming surgery. We then talked about an upgrade.
- KHKay HibbsDec 2, 20255.0Amy was a very helpful person and explained everything
- JJjesse jamesNov 28, 20251.0STAY AWAY!!! I went in October to add an iPad and a business lined. Was told if I switched to business service my bill would be overall cheaper. I agreed but they didn't port over all of my lines and was double charged. Went in and the lines were switched over but was charged again and promised a refund of $120 (never happened 3 months later) I was told my bill would be $305 and it is sitting at $600 for (Novemebr) which was promised to be adjusted. The manager Dennis promises the world and does nothing. He doesn't answer phone calls or texts. DO NOT DO BUSINESS HERE!!! This started in the end of September it is now almost December
Frequently Asked Questions About Verizon
What types of products does Verizon at 11561 Majestic Palms Blvd offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Google.
What are the store hours for Verizon at Majestic Palms Blvd in Fort Myers?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does this Verizon location offer in-store pickup for online orders?
Yes, Verizon at Majestic Palms Blvd offers in-store pickup service for your convenience.
Which payment methods are accepted at the Verizon Majestic Palms Blvd store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What kind of services can I get at Verizon Majestic Palms Blvd?
The store provides services such as new lines, device upgrades, new devices, and accessories sales.
Does Verizon Majestic Palms Blvd offer any electronic recycling programs?
Yes, this location participates in electronics recycling programs to help responsibly dispose of your old devices.
What brands of wireless devices and accessories are available at Verizon Majestic Palms Blvd?
They carry brands including Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Are there any nearby places where I can grab a coffee before or after visiting Verizon Majestic Palms Blvd?
Yes, there are several Starbucks locations nearby as well as Biscotti's Cafe, perfect spots to enjoy a coffee around your visit to Verizon.
What nearby retail stores can I visit along with Verizon Majestic Palms Blvd for shopping needs?
Nearby retail options include Bealls Outlet, Dollar Tree, and Target Store Fort-Myers-SW, making it convenient for multi-stop shopping trips.
Are there any nearby bike rental shops close to Verizon Majestic Palms Blvd?
Yes, Trek Bicycle Store SW Fort Myers and Trek Bike Shop of SW Fort Myers are nearby, great for those interested in biking before or after visiting Verizon.