Verizon

4.4
387 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Fort Myers, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
11561 Majestic Palms Blvd, Fort Myers, FL
33908, United States

Hours

Reviews

4.4
380 reviews
5 stars
306
4 stars
18
3 stars
7
2 stars
7
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Adam, Joe, and Dennis.

Sales Practices

Some customers expressed dissatisfaction with perceived misleading sales tactics, particularly regarding promotions and pricing.

Efficiency

Several reviews highlighted the quick and efficient service provided by the staff, making the process of upgrading or purchasing phones smooth.

Knowledgeability

Customers frequently noted the staff's expertise in explaining products and services, helping them make informed decisions.

Mixed Experiences

While many had positive experiences, there were notable complaints about rude service and unresolved issues, indicating inconsistency in customer care.
  • LA
    Libby Arcia
    3 days ago
    5.0
    Very professional and knowledgeable. Matt was diligent in solving issues and explaining how to address them.
  • MM
    Michael Mitsos
    3 days ago
    5.0
    My associate, Amy, was outstanding. Very helpful and patient and she did everything for me to get me up and running.
  • JK
    Jody Karsevar
    Oct 31, 2025
    5.0
    Matt was excellent to work with. He took the time to look at various options for my plan. Very helpful with my new purchase of an iPhone and an iPad
  • SS
    Scott Stevenson
    Oct 31, 2025
    5.0
    Matt J. Is the best person on God's green earth very understanding very helpful. Scott
  • MH
    Mary Hagan
    Oct 9, 2025
    1.0
    I’ve been with Verizon for over 24 years. I was planning on upgrading my phone, however, I’m not getting any loyalty discounts. I’m very unhappy with Verizon.

Frequently Asked Questions About Verizon

What types of products does Verizon at 11561 Majestic Palms Blvd offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Google.

What are the store hours for Verizon at Majestic Palms Blvd in Fort Myers?

The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.