Business Details
11561 Majestic Palms Blvd, Fort Myers, FL
33908, United States
Certified by Verizon • Feb 22, 2026
(239) 225-0480
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Fort Myers, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
357 reviews
5 stars
277
4 stars
19
3 stars
7
2 stars5
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Adam, Amy, and Matt.
Sales Experience
Several reviews highlighted positive experiences with phone upgrades and plan changes, noting that staff took the time to explain options clearly.
Billing Issues
There were multiple complaints regarding billing discrepancies and issues with promised discounts, leading to frustration among some customers.
Mixed Experiences
While many reviews were positive, there were also negative experiences reported, particularly regarding customer service and misleading sales practices.
- BRBonnie RichFeb 9, 20261.0Waste of a trip way better off driving farther. Also takes forever
- HPHolly PassafiumeFeb 5, 20265.0The rep was very helpful and polite. She was a pleasure to deal with.
- JRJennifer RuleFeb 2, 20265.0Dennis was patient, knowledgeable, and pleasant. We both felt like he cared about us and that made us comfortable. We have no reservations with recommending Dennis or Amy to anyone who asks us where they should go for help with their Verizon service.
- KGKendall GrossJan 31, 20261.0We received our Internet device from this store, but couldn’t return it there. Was told to deliver it to a different location in Fort Myers. When I went there, they told us to take it to the UPS store and have it shipped back. Given the runaround for something that should simply be taken care of. If we got the device from this location why could we not return it here? Took three times to get resolved and an absolute waste of time.
- LHLyle HansenJan 27, 20265.0Amy was very professional, knowledgeable and patient with our purchase of 2 phones.
Frequently Asked Questions About Verizon
What types of products does Verizon at 11561 Majestic Palms Blvd offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Google.
What are the store hours for Verizon at Majestic Palms Blvd in Fort Myers?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does this Verizon location offer in-store pickup for online orders?
Yes, Verizon at Majestic Palms Blvd offers in-store pickup service for your convenience.
Which payment methods are accepted at the Verizon Majestic Palms Blvd store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What kind of services can I get at Verizon Majestic Palms Blvd?
The store provides services such as new lines, device upgrades, new devices, and accessories sales.
Does Verizon Majestic Palms Blvd offer any electronic recycling programs?
Yes, this location participates in electronics recycling programs to help responsibly dispose of your old devices.
What brands of wireless devices and accessories are available at Verizon Majestic Palms Blvd?
They carry brands including Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Are there any nearby places where I can grab a coffee before or after visiting Verizon Majestic Palms Blvd?
Yes, there are several Starbucks locations nearby as well as Biscotti's Cafe, perfect spots to enjoy a coffee around your visit to Verizon.
What nearby retail stores can I visit along with Verizon Majestic Palms Blvd for shopping needs?
Nearby retail options include Bealls Outlet, Dollar Tree, and Target Store Fort-Myers-SW, making it convenient for multi-stop shopping trips.
Are there any nearby bike rental shops close to Verizon Majestic Palms Blvd?
Yes, Trek Bicycle Store SW Fort Myers and Trek Bike Shop of SW Fort Myers are nearby, great for those interested in biking before or after visiting Verizon.
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Certified February 22, 2026Yext Knowledge Graph
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