Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Fort Myers, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
428 reviews
5 stars
388
4 stars
10
3 stars5
2 stars4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting representatives like Danny and Amanda.
Sales Experience
While most reviews noted positive experiences with sales representatives, some customers expressed frustration with high-pressure sales tactics and unclear pricing.
Store Environment
The store was described as welcoming and efficient, with minimal wait times, although some customers noted occasional busyness.
Mixed Feedback on Promotions
Several customers reported issues with promotions and billing discrepancies, leading to dissatisfaction with the overall experience.
- BRBrenda RegisterJan 5, 20265.0both, Thomas and Danny, were excellent! courteous, professional and informative.
- MCMichael CrothersDec 19, 20255.0Fantastic service from these guys, I’m recommending this store to my IT guy… who’s looking for an excellent Verizon rep. Ask for Tyler.
- SMsal molinoNov 29, 20255.0Amanda is very knowledgeable caring and was able to help my wife and i
- KTKatianne ThompsonNov 22, 20255.0Amanda is amazing, if you are looking for someone who is professional & wonderful to deal with go see her. I made several appointments at the Verizon store 13620 south Tamiami trail and they were always super busy or long wait even with appt. This place there is no wait and just feels so good to feel cared about/ treated like a human.
- MNMarcy NeumaierNov 18, 20255.0Danny was amazing. Friendly and tried to help me save money. Awesome personality to represent Verizon. I highly recommend Danny as a person to go to for help at Verizon.
Frequently Asked Questions About Verizon
What types of products can I find at the Victra Verizon Authorized Retailer in Fort Myers?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.
What services does Victra provide at the Fort Myers store?
Services include new lines, upgrades, new devices, accessories sales, and in-store pickup for online orders.
What are the store hours for the Victra Verizon Authorized Retailer on S Tamiami Trail?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does the Victra Verizon retailer in Fort Myers accept mobile and contactless payments?
Yes, the store accepts payments via Apple Pay, Samsung Pay, Android Pay, credit cards including Visa, MasterCard, American Express, and Discover, as well as cash.
Does this Verizon Authorized Retailer offer in-store pickup?
Yes, in-store pickup is available for online orders at this Victra location.
Is the Victra Verizon store located near any dining options in Fort Myers?
Yes, nearby dining options include Moe's Southwest Grill - Market Square for Tex-Mex cuisine, Cold Stone Creamery for desserts, and Pizza Hut Express for pizza.
Are there any beauty or wellness places near the Victra Verizon store?
Yes, nearby beauty and wellness options include Galaxy Nail Lounge Spa, Amy NailLounge Spa - Market Square, La Belle Vie Aesthetics, and J. Bernard Studio.
What nearby stores can I visit around the Victra Verizon Authorized Retailer in Fort Myers?
Customers can also visit GameStop for video games and accessories, Target for department store shopping, and American Signature Furniture for home furniture and mattresses.
Does Victra support any eco-friendly initiatives at their store?
Yes, Victra offers electronics recycling services to help customers responsibly dispose of their old devices.
How can I contact the Victra Verizon Authorized Retailer in Fort Myers for more information?
You can call the store at +1 239-274-5888 or email them at Info@victra.com.