Business Details
13711 S Tamiami Trl, Fort Myers, FL
33912, United States
Certified by Verizon • Feb 22, 2026
(239) 274-5888
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Fort Myers, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
437 reviews
5 stars
394
4 stars
10
3 stars5
2 stars5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Danny and Amanda.
Sales Experience
While some customers appreciated the no-pressure sales approach, others reported high-pressure tactics and dissatisfaction with upselling.
Service Issues
Several reviews mentioned slow service and issues with billing or promotions, leading to frustration among customers.
Store Environment
The store was described as welcoming and accommodating, although some customers noted longer wait times due to the smaller size.
- AWAlethea WFeb 7, 20265.0Pleasant and quick service. Victra was patient with me and all the ones I brought in to pay my bill.
- SCSusie CarrFeb 6, 20265.0The guys were great, gave me just what I wanted
- HKHeather KavegirlJan 26, 20265.0Danny I believe was the man's name, he was wonderful to work with!
- MRMary RiceJan 26, 20265.0Danny was extremely helpful, patient & knowledgeable!
- RPRaymond PriceJan 19, 20261.0Service is very slow. If you make an appointment, it doesn’t matter; they don’t interface with Verizon’s appointment system since they’re an authorized retailer. Selection was limited. One employee was reasonably knowledgeable, the other was average at best. I would recommend going to a Verizon company store after making an appointment.
Frequently Asked Questions About Verizon
What types of products can I find at the Victra Verizon Authorized Retailer in Fort Myers?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.
What services does Victra provide at the Fort Myers store?
Services include new lines, upgrades, new devices, accessories sales, and in-store pickup for online orders.
What are the store hours for the Victra Verizon Authorized Retailer on S Tamiami Trail?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does the Victra Verizon retailer in Fort Myers accept mobile and contactless payments?
Yes, the store accepts payments via Apple Pay, Samsung Pay, Android Pay, credit cards including Visa, MasterCard, American Express, and Discover, as well as cash.
Does this Verizon Authorized Retailer offer in-store pickup?
Yes, in-store pickup is available for online orders at this Victra location.
Is the Victra Verizon store located near any dining options in Fort Myers?
Yes, nearby dining options include Moe's Southwest Grill - Market Square for Tex-Mex cuisine, Cold Stone Creamery for desserts, and Pizza Hut Express for pizza.
Are there any beauty or wellness places near the Victra Verizon store?
Yes, nearby beauty and wellness options include Galaxy Nail Lounge Spa, Amy NailLounge Spa - Market Square, La Belle Vie Aesthetics, and J. Bernard Studio.
What nearby stores can I visit around the Victra Verizon Authorized Retailer in Fort Myers?
Customers can also visit GameStop for video games and accessories, Target for department store shopping, and American Signature Furniture for home furniture and mattresses.
Does Victra support any eco-friendly initiatives at their store?
Yes, Victra offers electronics recycling services to help customers responsibly dispose of their old devices.
How can I contact the Victra Verizon Authorized Retailer in Fort Myers for more information?
You can call the store at +1 239-274-5888 or email them at Info@victra.com.
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Certified February 22, 2026Yext Knowledge Graph
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