Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Fort Myers’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
621 reviews
5 stars
532
4 stars
25
3 stars
12
2 stars3
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Fanuel, McKenna, and Kenia for their exceptional service.
Mixed Experiences
While many reviews were positive, there were also significant complaints about poor service, particularly regarding upselling tactics and unresolved issues.
Product Knowledge
Several customers noted the staff's expertise in explaining products and plans, making the purchasing process easier and more informative.
Long Wait Times
Some customers expressed frustration with long wait times and unresolved issues, indicating a need for improved efficiency in service.
Pricing Issues
There were complaints about misleading pricing and unexpected charges, leading to dissatisfaction among some customers.
- MCMacy Cooper2 days ago5.0Came with an issue I created and they were able to fix it within minutes on a weekend late at night. Very kind and helpful. Will be using this store again!
- ANAlexander Niedrach5 days ago1.0Avoid at all costs.
- JSjoanelis sotoDec 14, 20255.0Me and my husband went yesterday to this store and we got greeted and helped instantly by the manager McKenna Evans. She went through all the options to get the best deal and explain everything very detailed. I would highly recommend this store and her for future purchases and help.
- JJJulia (jny1212)Dec 7, 20255.0This review is for Kenia Rapalo! I first went into the corporate location at 1803 NE Pine Island, and had the worst experience with a man named Pedro. I will be leaving a separate review for him on their location reviews, but I didn’t feel right a decided to go to a separate location. That’s when I met Kenia, right off the bat she was ready to help me, disconnected the watch that the last guy told me he couldn’t do unless there was a death in the family. Once that was done, she went through all of my new phone options (something the last guy did not do) and didn’t make me feel pressured into making instant decisions. I ended up with a brand new IPhone 17 pro max and (with her professional persuasion) I also got a new IPad which I’ve been wanting for so long! Kenia was an amazing help not only in store, but answering my million questions through text as well. For as long as she’s working with Verizon, I will go to her anytime I need a new device. THANK YOU KENIA!!!! 😊
- TWTheresa WestDec 3, 20255.0Eglys Hernandez is amazing!!! she went well above and beyond, made it so easier transitioning to an upgrade even purchasing an iPad, which I I didn’t think I qualified for, but how amazing definitely gonna be my phone girl now
Frequently Asked Questions About Verizon
What kind of products and brands can I find at the Cellular Sales Verizon store on Cleveland Avenue?
You can shop wireless devices from brands like Apple, Samsung, Google, Motorola, LG, HTC, Asus, and exclusive Verizon products.
What services does the Verizon store at 4144 Cleveland Avenue offer?
They offer Verizon wireless plans, prepaid wireless, Hum smart car services, home phone and internet, mobile hotspots, and device upgrades.
Can I pay my Verizon bill in-store at this Cellular Sales location?
Yes, you can pay your Verizon bill in-store at the Cleveland Avenue location.
What are the store hours for the Verizon Cellular Sales store on Cleveland Avenue?
The store is open Monday through Saturday from 9 AM to 9 PM and Sunday from 10 AM to 7 PM.
Do I need an appointment to visit the Verizon Cellular Sales store?
No appointment is required, but you can call to make one if you prefer.
What payment options are accepted at the Cellular Sales Verizon store in Fort Myers?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Is in-store pickup available at the Cellular Sales Verizon store?
Yes, they offer in-store pickup services for your orders.
What nearby places can I visit around the Cellular Sales store at 4144 Cleveland Avenue?
Nearby you can visit Your CBD Store | SUNMED, Ft. Myers Express Floral & Gifts, and Fort Myers Accident Injury Clinic, great for shopping wellness products, buying flowers, or health services.
Are there any gift or floral shops near the Verizon Cellular Sales store I can check out before or after my visit?
Yes, Ft. Myers Express Floral & Gifts and Ft Myers Express Floral are nearby for flowers and gifts shopping.
What options are available nearby for someone interested in legal or professional services near the Verizon store?
Nearby options include Florencia Multi-Services for taxes and financial services, and Che Diaz Law for legal services and family law.