Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Fort Myers, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 13101 Paul J Doherty Pkwy.
Details
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
746 reviews
5 stars
724
4 stars7
3 stars1
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Leah, Gio, and Anthony.
Professionalism
The store was noted for its professional atmosphere, with staff taking the time to assist customers thoroughly and without pressure.
Problem Resolution
Several reviews highlighted the staff's dedication to resolving issues, with particular commendations for employees who went above and beyond to ensure customer satisfaction.
Store Environment
The store was described as clean, welcoming, and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to miscommunication and issues with service, indicating inconsistency in customer experiences.
- PSPaul Schroll3 days ago5.0Leah did an AMAZING job setting me up with my new phone! She got me a great deal and worked through some challenges on transferring my data, setting, etc. All the staff at this store was friendly and helpful!
- MDMarie DowneyJan 2, 20265.0Gio was excellent on all - customer service, professionalism, perseverance and friendliness!
- AAAdriana ArteagaDec 22, 20255.0Si Atención personalizada prefieres ven a esta tienda!!! Nos orientaron en cada decisión que queríamos tomar, nos ofrecieron los mejores planes y servicios. Y logramos nuestro objetivo con los mejores descuentos y promociones. En realidad un 10/10
- DGDavid GonzalezDec 21, 20255.0I just bought the new iPhone , Saturday . The service was great! Geo the store manger really took care of us. He was very knowledgeable , he answered all our questions and really helped us out. We are very happy with the service we received. David Gonzalez
- JLj linkDec 18, 20251.0Stay away. Employee signed me up for an additional line without my permission. Took multiple hours to deal with this issue to get charges removed. Manager was no help, blaming "the system."
Frequently Asked Questions About Verizon
What products and services does Verizon at 13101 Paul J Doherty Pkwy offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more with Verizon network coverage including 5G service, for both consumers and businesses.
Where is Verizon located in Fort Myers?
Verizon is located at 13101 Paul J Doherty Pkwy, Fort Myers, FL 33913, United States.
What are the store hours for Verizon in Fort Myers?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 10:00 AM to 5:00 PM.
Does Verizon in Fort Myers offer in-store and curbside pickup options?
Yes, Verizon provides both in-store and curbside pickup services for customer convenience.
How can I schedule an appointment or check today's deals at Verizon in Fort Myers?
You can schedule an appointment at https://wirelesszone.com/appointments/ and view today's best deals at http://wirelesszone.com/offers/.
Which major brands does Verizon in Fort Myers carry?
Verizon carries major brands including Apple, Samsung, Google, Motorola, LG, and Verizon Wireless accessories like Otterbox and JBL.
Is there wheelchair accessibility at Verizon in Fort Myers?
Yes, Verizon has a wheelchair accessible entrance for customers.
What nearby places can I visit before or after shopping at Verizon in Fort Myers?
Nearby, you can visit Dunkin' for coffee and donuts, Moe's Southwest Grill for Tex-Mex food, or the Publix Super Market at Sky Walk for grocery shopping.
Are there any fitness or wellness centers near Verizon in Fort Myers?
Yes, Pure Barre, a gym and boot camp studio, and SOS Chiropractic, a chiropractic and medical service provider, are nearby and convenient for wellness visits.
What other retail or service stores are close to Verizon in Fort Myers that might be useful for customers?
Customers can also find Hair Cuttery for hair care, Triple C Dance Academy for dance classes, and ZENSHI Handcrafted Sushi for dining nearby.