Best Buy

Reviews

• RF

  Ruthanne Fisher

  2 days ago
  5.0
  Alex, our sales associate, was fantastic. He was professional, friendly and extremely helpful. He took a lot of time out of his day to help us set up all the wonderful items we bought at the Federal Highway store. His sincere and knowledgeable service was worth the trip and now our go to place for tech!
• CA

  Courtney Adams

  Apr 1, 2026
  5.0
  Excellent customer service. No wait both visits. Patient and friendly yet professional. Explained policies and options well. Best 'Best Buy' store experience I've ever had. I had Javon C. write down his name so I could give him a shoutout- thank you, Javon and team!
• MH

  Matthew Hamburger

  Mar 28, 2026
  5.0
  Good experience at this Best Buy. I came in with a somewhat complicated situation, and the team handled it really well. The service member I initially spoke with recognized that it needed a bit more attention and brought in a supervisor, which I appreciated. It showed awareness and a willingness to actually solve the problem instead of just giving a quick or incomplete answer. Once the supervisor got involved, everything moved smoothly. They were knowledgeable, patient, and took the time to understand what I needed instead of rushing through it. That made a big difference, especially in a situation that could have easily become frustrating. The overall vibe in the store was solid too. It felt organized, not chaotic, and the staff seemed engaged compared to some other locations I’ve been to. You can tell when a team is functioning well together, and this felt like one of those times. Experiences like this are what keep me coming back. When a store handles a more complicated issue efficiently and with the right attitude, it builds trust. Definitely one of the better Best Buy experiences I’ve had.
• BF

  Botega Films

  Mar 25, 2026
  4.0
  Essa loja que você sempre vai encontrar tudo que precisa. Eu normalmente compro pela internet e mando entregar ou no hotel ou retirar na loja porque tem mais opções.por conta dos furtos nas lojas eles tiraram muitas coisas das prateleiras.mas continua sendo uma excelente loja especialmente para quem gosta de comprar eletrônico
• KB

  Kerra Bart

  Mar 20, 2026
  1.0
  I had a very unpleasant experience at this electronics store. I brought my laptop in for inspection, was told to buy a part, and returned with it. During check-in, the employee never asked my name and placed my device under someone else’s account, which I only caught after signing documents. During the consultation, I was told to prepare to buy another computer soon so I took this as an opportunity to look around. While browsing laptops afterward, an employee followed me closely without offering help, which made me uncomfortable enough to leave. When I returned days later in heavy rain, I was handed my laptop with no bag offered, I had to ask for one. I also noticed I was never acknowledged when leaving, while others were. The lack of care, professionalism, and basic courtesy made me feel uncomfortable and undervalued. I would caution others before choosing this location to go.

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