Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being unresponsive or rude.
Product Availability
Customers expressed frustration over product availability and issues with online orders, including cancellations and lack of stock.
Store Environment
The store environment received positive remarks for cleanliness and organization, but some customers noted a lack of staff presence to assist.
Staff Knowledge
While some staff members were recognized for their product knowledge, others were seen as untrained or unhelpful, leading to customer dissatisfaction.
Overall Experience
Overall experiences varied widely, with some customers reporting excellent service and others expressing disappointment and frustration.
AG
Alberto Garcia
1 day ago
2.0
Tienes que estar alerta en esta tienda en customer services si te atiende Ryan , este señor solo trata de deshacerse de ti sin prestaste la debida atención que la tienda debe hacer. Ni sabe lo que hace ni te quiere ayudar.
NG
Nolazco Gomez
2 days ago
5.0
I love it
RG
Raul Fernando Becerra Garcia
Nov 17, 2025
5.0
Muy buena atención y rapidez
FP
Fatima Portillo
Oct 24, 2025
5.0
Es mas seguro comprar aqui,compro todo lo de mis hijos aqui y nunca he tenido problemas si ha habido algo ellos enseguida resuelven ,siempre te ayudan y son muy amables
GG
GC
Oct 9, 2025
5.0
Ryan\Chris
Thank you for going the extra mile helping me with my purchase tonight. It was late and I was getting frustrated. Ryan helped me through the process of getting my new machine, getting good discount. Chris thank you for your patience and stepping up trying to get help with bestbuy customer service. Great job
What are the regular operating hours of Best Buy in Florida City?
Best Buy Florida City is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
What products can I find at Best Buy Florida City?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Florida City.
Does Best Buy Florida City offer in-store and curbside pickup options?
Yes, Best Buy Florida City offers both in-store pickup and curbside pickup services.
Is the Best Buy in Florida City wheelchair accessible?
Yes, the Best Buy Florida City location has a wheelchair accessible entrance.
Can I get service and repair support at Best Buy Florida City?
Yes, Best Buy Florida City provides service and repair support, including Geek Squad assistance.
What payment methods does Best Buy Florida City accept?
Best Buy Florida City accepts checks, debit cards, and does not require cash-only payments.
Where is Best Buy Florida City located?
Best Buy Florida City is located at 33590 S Dixie Hwy, Florida City, FL 33034, USA.
How can nearby places like Geek Squad or Honda Service help me during my visit to Best Buy Florida City?
After shopping at Best Buy Florida City, you can get expert tech repairs or support at nearby Geek Squad or attend to automotive needs at Honda Service nearby.
What dining options are near Best Buy Florida City if I want a meal before or after shopping?
Nearby dining options include Panda Express for Chinese fast food, Little Caesars Pizza for quick pizza, and Wingstop for chicken dishes.
Are there lodging options near Best Buy Florida City for out-of-town visitors?
Yes, nearby lodging options include Country Lodge Motel, Baymont by Wyndham Florida City, and Budget Host Inn.