Verizon

4.6
903 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Eustis’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
15447 Us Highway 441, Eustis, FL
32726, United States

Hours

Reviews

4.6
896 reviews
5 stars
758
4 stars
52
3 stars
16
2 stars
12
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many representatives received praise for their helpfulness and professionalism, there were significant complaints about rude and unhelpful staff, particularly from management.

Staff Knowledge

Several customers highlighted the knowledge and expertise of staff members, particularly in resolving technical issues and providing thorough explanations.

Positive Experiences

Many reviews noted positive experiences with specific employees who went above and beyond to assist customers, leading to high satisfaction.

Long Wait Times

Multiple customers reported long wait times for service, with some feeling overlooked in favor of newer arrivals.
  • AS
    Arthur Shendell
    4 days ago
    5.0
    Kazi and Nick were super easy to work with! Thank you for all of your help!
  • BM
    Bijal Mehta
    5 days ago
    5.0
    Had a great experience at Verizon Eustis. Skyler went above and beyond to help my family update our six phones. He helped us from phone selection and data transfer to picking sturdy cases and putting on the screen protector on each of our phones. Would highly recommend this location and Skyler!
  • RH
    Robert Hancock
    5 days ago
    1.0
    I'm at a Verizon store in Eustis, Florida. Verizon is advertising they will give a better deal to T-Mobile customers who want to switch and bring in their bill. But it isn't true, the representative made an excuse that my bill included international service, so the Verizon plan would cost be about $5 more per month PLUS tax. Typical cell phone provider garbage. Don't bother looking at Verizon plans.
  • PW
    Pam Ward
    Jan 2, 2026
    5.0
    Ricardo was amazing. He helped me review my account and find the offers that best for me. He was extremely patient, professional and detailed. I highly recommend.
  • JW
    Jodi Wunsch
    Dec 24, 2025
    1.0
    Horrible customer service. Rep couldn’t have cared less about my issue. They also sold the phone I purchased out from under me before Verizon could fix a glitch in their system so they could release it to me. This store is the only thing worse than Verizon.

Frequently Asked Questions About Verizon

What types of devices and brands can I upgrade at Verizon Cellular Sales in Eustis?

You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other brands like LG, HTC, and Asus at Verizon Cellular Sales in Eustis.

What are the store hours for the Verizon Cellular Sales location in Eustis?

The store is open Monday through Saturday from 8:30 AM to 9:00 PM, and on Sundays from 10:00 AM to 6:00 PM.