Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Estero, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
341 reviews
5 stars
320
4 stars
7
3 stars1
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Mary, Syrinity, and Anatoly.
Efficiency
Several reviews noted the quick and efficient service provided during phone upgrades and data transfers.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality and felt misled or taken advantage of.
Professionalism
Customers appreciated the professionalism of staff members, especially in handling technical issues and providing clear explanations.
Store Environment
The store atmosphere was generally described as welcoming, although some customers experienced long wait times.
- RBRegina BrombergNov 9, 20255.0The salesperson Mery D was very efficient and accommodating. She presented the new phone and set up the device very quickly. I had a very good experience interacting with her.
- JTJessica TinkOct 29, 20255.0Mary is Amazing! So helpful! Got us in and out with two new phone upgrades quickly and professionally! Thanks Mary!
- JWJason WoltersOct 28, 20255.0Upgraded to a new phone. Very easy process and friendly staff.
- JAjennifer albertsonOct 8, 20255.0john went above & beyond to help me with my out of state phone transfer. he made the process very easy & it was done within minutes! would highly recommend going to them for any of your phone needs.
- JGJay GardnerJul 12, 20255.0Mary was excellent.She was very patient and knowledgeable. You need to replace or update your internet service. Totally unacceptable slow speed to transfer data.
Frequently Asked Questions About Verizon
What products does Verizon in Estero, FL offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Estero, FL?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What payment methods are accepted at Verizon in Estero?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Estero offer in-store pickup services?
Yes, in-store pickup is available at this Verizon location.
What brands are available at Verizon in Estero, FL?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox, PureGear, and Mophie.
How can I contact Verizon in Estero for inquiries or support?
You can contact Verizon at +1 239-908-0599 or email Info@victra.com for assistance.
What nearby places can I visit when I come to Verizon in Estero?
Nearby you can visit Sprouts Farmers Market for groceries, The German Deli Spot for dining, and Starbucks for coffee and refreshments.
Are there other mobile phone stores near Verizon in Estero?
Yes, Metro by T-Mobile and another Victra — Verizon Authorized Retailer are nearby for additional mobile phone shopping options.
What healthcare facilities are near Verizon in Estero, FL?
Nearby healthcare options include iCare Solutions optometrist, Dr. Branko Strok family practice, MedExpress Urgent Care, and MD Now Urgent Care.
Does Verizon in Estero offer device protection and accessories?
Yes, the store offers device protection plans as well as a variety of accessories such as cases, audio, and power accessories.