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Brand Certified

Verizon

4.8
(352 reviews)

Business Details

20000 S Tamiami Trl, Estero, FL
33928, United States
(239) 908-0599
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Estero, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
20000 S Tamiami Trl, Estero, FL
33928, United States

Hours

Reviews

4.8
352 reviews
5 stars
330
4 stars
8
3 stars
1
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and professional, with specific mentions of employees like Mary and Syrinity for their exceptional service.

Efficiency

Several reviews highlighted the quick and efficient service provided during phone upgrades and transfers, making the process smooth for customers.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding customer service, particularly concerning issues with billing and product returns.

Staff Knowledge

Customers frequently noted the staff's expertise in handling inquiries and providing solutions, contributing to a positive shopping experience.
  • HB
    Heather Blasey
    Feb 16, 2026
    5.0
    Anatoly at Verizon was amazing! He took the time to really listen to what we needed, answered all of our questions clearly, and helped us choose the right phones without any pressure. He also walked us through the plan options and made sure we understood everything before we made a decision. Super knowledgeable, patient, and genuinely helpful. If you’re going to Verizon, ask for Anatoly — he made the whole experience easy and stress-free!
  • CT
    Carol Tudisco
    Jan 27, 2026
    5.0
    Rep was friendly, knowledgeable and professional.
  • BS
    Brenda Schill
    Dec 14, 2025
    5.0
    My Verizon Rep, Serenity, welcomed me into the store and handled my inquiry immediately. She was knowledgeable and pleasant.
  • MJ
    Michael Johnson
    Dec 11, 2025
    5.0
    Good customer service and results
  • RB
    Regina Bromberg
    Nov 9, 2025
    5.0
    The salesperson Mery D was very efficient and accommodating. She presented the new phone and set up the device very quickly. I had a very good experience interacting with her.

Frequently Asked Questions About Verizon

What products does Verizon in Estero, FL offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for Verizon in Estero, FL?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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