Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Estero, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
346 reviews
5 stars
324
4 stars
8
3 stars1
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and efficient in assisting with phone upgrades and inquiries.
Staff Performance
Specific employees, particularly Mary and Syrinity, received high marks for their exceptional service and ability to make the process easy and enjoyable.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences, including issues with service quality and perceived dishonesty.
Store Environment
The store was generally described as welcoming, but there were complaints about understaffing and long wait times during busy periods.
- BSBrenda SchillDec 14, 20255.0My Verizon Rep, Serenity, welcomed me into the store and handled my inquiry immediately. She was knowledgeable and pleasant.
- MJMichael JohnsonDec 11, 20255.0Good customer service and results
- RBRegina BrombergNov 9, 20255.0The salesperson Mery D was very efficient and accommodating. She presented the new phone and set up the device very quickly. I had a very good experience interacting with her.
- JTJessica TinkOct 29, 20255.0Mary is Amazing! So helpful! Got us in and out with two new phone upgrades quickly and professionally! Thanks Mary!
- JWJason WoltersOct 28, 20255.0Upgraded to a new phone. Very easy process and friendly staff.
Frequently Asked Questions About Verizon
What products does Verizon in Estero, FL offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Estero, FL?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What payment methods are accepted at Verizon in Estero?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Estero offer in-store pickup services?
Yes, in-store pickup is available at this Verizon location.
What brands are available at Verizon in Estero, FL?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox, PureGear, and Mophie.
How can I contact Verizon in Estero for inquiries or support?
You can contact Verizon at +1 239-908-0599 or email Info@victra.com for assistance.
What nearby places can I visit when I come to Verizon in Estero?
Nearby you can visit Sprouts Farmers Market for groceries, The German Deli Spot for dining, and Starbucks for coffee and refreshments.
Are there other mobile phone stores near Verizon in Estero?
Yes, Metro by T-Mobile and another Victra — Verizon Authorized Retailer are nearby for additional mobile phone shopping options.
What healthcare facilities are near Verizon in Estero, FL?
Nearby healthcare options include iCare Solutions optometrist, Dr. Branko Strok family practice, MedExpress Urgent Care, and MD Now Urgent Care.
Does Verizon in Estero offer device protection and accessories?
Yes, the store offers device protection plans as well as a variety of accessories such as cases, audio, and power accessories.