Geek Squad

2.5
53 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
34940 Emerald Coast Pkwy, Destin, FL
32541, United States

Hours

Reviews

2.5
53 reviews
5 stars
17
4 stars
3
3 stars
1
2 stars
2
1 star
30
  • TT
    Tarek Thomas
    Oct 22, 2025
    1.0
    Went to wrong address, and were unwilling to go to the correct address even though it was their fault and correct address was not far away. They also charged $150 just to diagnose a problem that has already been diagnosed then they will probable repair my TV whenever they find an opening in about 60 days. No local support, just send you to india to reschedule. Pure GARBAGE!!!
  • KK
    Kathy_Wong
    Oct 20, 2025
    5.0
    I went in GreeekSquad in Destin because i couldn’t pair my Apple watch with my new IPhone. Stephen and Jared are super helpful and try to help me with every way they can. Finally i got it paired by Stephen’s afford. I was so grateful, i tried multiple ways to have them connected. It seems easy but i just missed out something. Stephen patiently sort it out and gave me some advice for my husband watch as well. Thanks!
  • CR
    cheryl rutherford
    Oct 14, 2025
    5.0
    They are just the best to solve any phone or tablet issues!
  • KS
    Kathy Shell
    Oct 6, 2025
    1.0
    Waste of time. Upfront guy who took my order did not like dealing with the public and was incompetent. Had a condescending attitude. Never have received such bad customer service.
  • BA
    Beth Ann
    Sep 16, 2025
    1.0
    AVOID! There were signs this would be a horrible experience before my appointment even started. Called and was told they couldn’t give me any information over the phone for an Apple-authorized iPhone battery replacement. Told me I had to come in. Made an appointment and drove an hour to the store. Walked into a bunch of angry customers waiting. Mostly had not been contacted that their work could not be completed. The customer service reps kept looking at me and ignored me for 20 minutes before asking if I was checking in. Taking note from the other angry customers, I asked if they had the battery in stock and could complete the repair same-day as advertised. Was told they couldn’t check if they had the part and to expect 4 hours if they did have it in stock. Seeing other customers weren’t being contacted at all about the progress on their repair, I decided to cancel my appointment so I didn’t have to kill 4 hours in Destin just to be told they can’t do a simple battery replacement.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Destin offer?

Geek Squad at Best Buy provides tech repair, setup, and support services including cell phone, computer, data recovery, electronics, appliance, and television repairs.

Where is Geek Squad located in Destin, FL?

Geek Squad is located at 34940 Emerald Coast Pkwy, Unit 150, Destin, FL 32541.