Best Buy

4.1
2462 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
34940 Emerald Coast Pkwy, Destin, FL
32541, United States

Hours

Reviews

4.1
2,462 reviews
5 stars
1,437
4 stars
498
3 stars
180
2 stars
82
1 star
265

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and knowledge of staff, there were significant complaints about poor customer service experiences, particularly with the Geek Squad.

Inventory Issues

Several reviews noted that the store often lacks inventory for popular items, leading to customer dissatisfaction.

Staff Knowledge

Customers frequently highlighted the expertise and professionalism of staff members, especially in departments like vehicle installation and appliances.

Store Experience

The store was generally described as clean and easy to navigate, but some customers felt overwhelmed by the number of employees present without adequate assistance.
  • JM
    John Muller
    4 days ago
    1.0
    Bought a $3900 Sony TV from them with all the bells and whistle added on…… TV lasted about 2 1/2 years just about long enough for the warranty to run out. Good luck calling geek squad.(That’s a complete total joke)……. I could go on and on about how disappointed I am with this company, but it’s really not worth my time…. Just trust me when I tell you, Best Buy is not a good Buy!!!!!
  • BN
    Brian Neimeyer
    Jan 3, 2026
    1.0
    Apple says Best Buy is an Apple Authorized Service Provider that can replace your Apple Watch battery. I even called Best Buy to make sure that the Destin location could perform this service. My wife went to the Destin Best Buy store and was told by a young man that they could not replace Apple Watch batteries and that she would need to buy a new Apple Watch. That is just so sad that either the employee simply didn’t want to be bothered with the request or was so uneducated in his employers services that he mistakenly thought they did not provide this service either way we’re not happy and I plan to file a complaint with Best Buy and we’ll get the battery replaced at the Apple Store when we are in Atlanta.
  • PG
    Patrick Gardner
    Jan 1, 2026
    1.0
    If you buy from Best Buy online it may be a 3rd party seller that you don’t know about until you place the order. If the item is incorrect you can return through Best Buy but you have to fight like hell to receive a refund because Best Buy expects you to hash it out with the 3rd party seller instead of taking accountability for allowing customers to be swindled through the Best Buy online marketplace.
  • NA
    Nathan A
    Dec 31, 2025
    5.0
    Chris in the vehicle installation department is the man. He helped me when I screwed up my own rear camera install and on the install of a new stereo and rear camera on another vehicle. Couldn’t recommend any higher. They are knowledgeable, experienced, professional and polite. The install looks incredible as well.
  • KK
    Kay
    Dec 22, 2025
    1.0
    We came in planning to buy something, but nobody came over to help us, so we literally couldn’t buy what we needed. We waited around and tried to find someone, but no one helped. The only good part of this experience was one really nice lady who eventually came over and helped us out. She was amazing, super helpful, and actually cared. Because of her, we ended up buying around $2,000 worth of stuff. If it weren’t for her, we would’ve walked out with nothing. Customer service overall was disappointing, and Best Buy really needs to make sure employees are available to help customers who are ready to spend money.

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Destin, FL?

Best Buy in Destin, FL is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Where is Best Buy located in Destin?

Best Buy is located at 34940 Emerald Coast Pkwy, Unit 150, Destin, FL 32541, USA.