Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Deland, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
202 reviews
5 stars
181
4 stars
6
3 stars0
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual associates like Celeste, Bethany, and Ethan.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their patience and ability to resolve issues effectively.
Store Experience
The store environment was described as clean and inviting, contributing to a positive shopping experience.
Technical Support
Customers appreciated the technical assistance provided, especially in resolving phone issues and setting up new devices.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to service delays and unhelpful staff at other locations.
- RCRobert ClontzNov 6, 20255.0Had a great thoroughly explained phone upgrade experience with Erick who was very proficient, knowledgeable, and professional. Very courteous young man.
- JGJennifer GouldingNov 5, 20255.0The manager there helped us with something nobody on the phone could at tech support she was great! Personable and professional.
- JBJOAN BROWNOct 25, 20255.0Extremely helpful and friendly
- CMCathy MooreOct 12, 20255.0My husband and I went to your store on S.Woodland today .We were having issues with our tablet. We were met by ERIC whom could not of been any more professional, kind and willing to solve our problem. (Celeste has helped us as well and she is AWESOME)!!We will be purchasing new phones/tablet in the future and we will certainly return. Thanks for your honesty and professionalism. God Bless
- CHCal HortonSep 30, 20255.0Our 9-year granddaughter apparently had a lot of fun finding games on the internet , and managed to collect enough viruses to make my wife's cell phone almost useless. We've had good service from our local Verizon store on other matters and decided to visit them for help, after many attempts to clean up the problems on our own. Melvin greeted us when we came in and went right to work after we explained our problem. About 20 minutes later, the viruses were deleted and all traces of the damage they had caused were gone. He also reorganized the pages we use most often to make our access easier and more efficient. We originally were attracted to Verizon because we traveled to lots of places where other carriers had spotty service and Verizon was dependable. We've stuck to them becaue of the good service that we have received from professionals like Melvin.
Frequently Asked Questions About Verizon
What types of products does Verizon in Deland, FL offer?
Verizon in Deland offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.
What services are available at the Verizon Authorized Retailer in Deland?
The store provides services such as new lines, upgrades, new devices, and accessories, along with device protection and knowledgeable consultant support.
What are the store hours for Verizon in Deland?
Verizon is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does Verizon in Deland offer in-store pickup for online orders?
Yes, Verizon offers in-store pickup services for customers.
What payment options does Verizon in Deland accept?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I recycle electronics at the Verizon Authorized Retailer in Deland?
Yes, the store offers electronics recycling services.
What nearby dining options are available around Verizon in Deland?
Nearby dining options include Chipotle Mexican Grill, Jeremiah's Italian Ice, Crumbl Cookies, Keke's Breakfast Cafe, Chick-fil-A, Tropical Smoothie Cafe, and Starbucks, providing a variety of cuisines and snacks before or after your visit.
Are there fitness centers near the Verizon store in Deland?
Yes, Orangetheory Fitness and Orangetheory Fitness DeLand gyms are nearby for customers interested in workouts or fitness classes.
What other mobile phone stores are located near the Verizon store in Deland?
Nearby mobile phone retailers include AT&T Authorized Retailer, AT&T Store, and additional Verizon and Victra Authorized Retailer locations.
How can I contact or learn more about the Verizon Authorized Retailer in Deland?
You can visit their website at https://victra.com/stores/fl-deland, contact them by phone at +1 386-490-9590, or email Info@victra.com. They also have active social media accounts on Facebook, Instagram, and Twitter under the handle 'victrastore'.