Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Deland, FL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
206 reviews
5 stars
185
4 stars
6
3 stars0
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and professional, with specific mentions of employees like Celeste, Bethany, and Ethan.
Store Experience
Overall, customers reported positive in-store experiences, highlighting the friendly atmosphere and efficient service, although some noted issues with wait times and staffing.
Technical Assistance
Several reviews mentioned effective problem-solving and technical support provided by staff, particularly in resolving device issues and upgrades.
Communication Issues
Some customers expressed frustration with the store's communication, including difficulties reaching the store by phone and inconsistent store hours.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences, particularly regarding service quality and billing issues.
- HPHitesh PatelDec 18, 20251.0Online people scheduled an appointment for me to switch device but store also was not able to switch and provided no explanation as to why . Also marked my appointment as cancelled even though I was there and discussed the problem. Unfortunately was not able to help or provide proper explanation.
- RCRobert ClontzNov 6, 20255.0Had a great thoroughly explained phone upgrade experience with Erick who was very proficient, knowledgeable, and professional. Very courteous young man.
- JGJennifer GouldingNov 5, 20255.0The manager there helped us with something nobody on the phone could at tech support she was great! Personable and professional.
- JBJOAN BROWNOct 25, 20255.0Extremely helpful and friendly
- JBjulie buckOct 23, 20255.0Best store ever
Frequently Asked Questions About Verizon
What types of products does Verizon in Deland, FL offer?
Verizon in Deland offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.
What services are available at the Verizon Authorized Retailer in Deland?
The store provides services such as new lines, upgrades, new devices, and accessories, along with device protection and knowledgeable consultant support.
What are the store hours for Verizon in Deland?
Verizon is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does Verizon in Deland offer in-store pickup for online orders?
Yes, Verizon offers in-store pickup services for customers.
What payment options does Verizon in Deland accept?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I recycle electronics at the Verizon Authorized Retailer in Deland?
Yes, the store offers electronics recycling services.
What nearby dining options are available around Verizon in Deland?
Nearby dining options include Chipotle Mexican Grill, Jeremiah's Italian Ice, Crumbl Cookies, Keke's Breakfast Cafe, Chick-fil-A, Tropical Smoothie Cafe, and Starbucks, providing a variety of cuisines and snacks before or after your visit.
Are there fitness centers near the Verizon store in Deland?
Yes, Orangetheory Fitness and Orangetheory Fitness DeLand gyms are nearby for customers interested in workouts or fitness classes.
What other mobile phone stores are located near the Verizon store in Deland?
Nearby mobile phone retailers include AT&T Authorized Retailer, AT&T Store, and additional Verizon and Victra Authorized Retailer locations.
How can I contact or learn more about the Verizon Authorized Retailer in Deland?
You can visit their website at https://victra.com/stores/fl-deland, contact them by phone at +1 386-490-9590, or email Info@victra.com. They also have active social media accounts on Facebook, Instagram, and Twitter under the handle 'victrastore'.