Business Details
About
Cell Phone Store
TCC Defuniak Springs, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1497 Us Highway 331 S.
Location
Hours
Reviews
4.8
529 reviews
5 stars
488
4 stars
13
3 stars5
2 stars1
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Will, Brittany, and Abigail.
Staff Efficiency
Several reviews noted the quick and efficient service provided by staff members, making the process of upgrading or purchasing devices smooth and hassle-free.
Mixed Experiences
While many customers had positive interactions, some reported frustrating experiences, particularly with one employee, William, who was described as pushy and unhelpful.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, which contributed to a better understanding of their options.
Store Environment
The store was described as clean and well-organized, contributing to a pleasant shopping experience.
- SCSherry Caswell3 days ago5.0I was having so much trouble getting my phone setup Dylan helped me so much. THANK YOU!!!!
- TMTyler Morse5 days ago5.0Came in and worked with Will. He was super fast and efficient and got me and my grandmother an amazing deal. Come in and work with Will!!!
- DWDebra Wilson5 days ago5.0Tori is amazing! She is so helpful and patient!
- JDJacob Day6 days ago1.0-Never has product in stock (multiple visits) -Understaffed (multiple visits) - No call backs when info given Would love to not have to go to south Walton or crestview every time but looks like I don’t have a choice.
- BBBladester4Nov 7, 20255.0My wife and I knew we were getting new phones today, what we didn’t know is how quick and enjoyable it would be. Will Chamberlain was our rep and we were entirely convinced he owned the place. Will moved swiftly, honestly, and more importantly he was disarming. Our trip to this store didn’t feel like an expense, it felt like an experience. If you’re unnerved by the idea of getting a new phone, visit this location and ask for William Chamberlain, he won’t waste your valuable time and you won’t be disappointed with his advice. Don’t settle for a salesman, settle for a human being.
Frequently Asked Questions About Verizon
What products and services does Verizon at 1497 Us Highway 331 S offer?
Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, and services including prepaid plans, bill payments, new lines, upgrades, device financing, and total mobile protection.
What brands of mobile devices are available at this Verizon retailer?
The store carries devices from Apple, Samsung, Motorola, LG, and HTC.
What are the store hours for Verizon in Defuniak Springs?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon offer in-store pickup or curbside pickup services?
Yes, the store provides both in-store pickup and curbside pickup options for customers.
What payment methods does Verizon accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can customers schedule an appointment or pick up orders at Verizon?
Customers can schedule appointments via https://www.tccrocks.com/appointments/ and use in-store or curbside pickup services.
Are there nearby dining options where I can eat before or after visiting Verizon?
Yes, nearby dining options include Taco Bell, Baskin-Robbins, Dunkin', Sonic Drive-In, Burger King, Domino's Pizza, Larumba Mexican Restaurant, La Rumbas, Yamato Steak House of Japan, Beef O Bradys, Jackson's cas, and New Jin Jin.
What are some nearby services that might be useful when visiting Verizon?
Nearby services include All In Credit Union, Army Aviation Center Federal CU, Dermatology Specialists of Florida, Sculpt & Wax Beauty Bar, Defuniak All Care Walk-in Clinic, and Tri County Community Council for various financial, health, and community needs.
Are there nearby retail or specialty shops close to Verizon?
Yes, nearby retail includes America’s Mattress, Shoe Dept., Smoke Shop, and Western Union for money transfer services.
How can I contact Verizon in Defuniak Springs if I have questions before visiting?
You can call the store at +1-850-951-1211 or visit their website at https://locations.tccrocks.com/fl/defuniak-springs/1030-us-331.html.