Verizon

4.8
539 reviews

About

Cell Phone Store
TCC Defuniak Springs, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1497 Us Highway 331 S.

Location

Verizon
1497 Us Highway 331 S, Defuniak Springs, FL
32435, United States

Hours

Reviews

4.8
529 reviews
5 stars
488
4 stars
13
3 stars
5
2 stars
1
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Will, Brittany, and Abigail.

Staff Efficiency

Several reviews noted the quick and efficient service provided by staff members, making the process of upgrading or purchasing devices smooth and hassle-free.

Mixed Experiences

While many customers had positive interactions, some reported frustrating experiences, particularly with one employee, William, who was described as pushy and unhelpful.

Product Knowledge

Customers appreciated the staff's expertise in explaining products and services, which contributed to a better understanding of their options.

Store Environment

The store was described as clean and well-organized, contributing to a pleasant shopping experience.
  • SC
    Sherry Caswell
    3 days ago
    5.0
    I was having so much trouble getting my phone setup Dylan helped me so much. THANK YOU!!!!
  • TM
    Tyler Morse
    5 days ago
    5.0
    Came in and worked with Will. He was super fast and efficient and got me and my grandmother an amazing deal. Come in and work with Will!!!
  • DW
    Debra Wilson
    5 days ago
    5.0
    Tori is amazing! She is so helpful and patient!
  • JD
    Jacob Day
    6 days ago
    1.0
    -Never has product in stock (multiple visits) -Understaffed (multiple visits) - No call backs when info given Would love to not have to go to south Walton or crestview every time but looks like I don’t have a choice.
  • BB
    Bladester4
    Nov 7, 2025
    5.0
    My wife and I knew we were getting new phones today, what we didn’t know is how quick and enjoyable it would be. Will Chamberlain was our rep and we were entirely convinced he owned the place. Will moved swiftly, honestly, and more importantly he was disarming. Our trip to this store didn’t feel like an expense, it felt like an experience. If you’re unnerved by the idea of getting a new phone, visit this location and ask for William Chamberlain, he won’t waste your valuable time and you won’t be disappointed with his advice. Don’t settle for a salesman, settle for a human being.

Frequently Asked Questions About Verizon

What products and services does Verizon at 1497 Us Highway 331 S offer?

Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, and services including prepaid plans, bill payments, new lines, upgrades, device financing, and total mobile protection.

What brands of mobile devices are available at this Verizon retailer?

The store carries devices from Apple, Samsung, Motorola, LG, and HTC.