Business Details
About
Cell Phone Store
TCC Defuniak Springs, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1497 Us Highway 331 S.
Location
Hours
Reviews
4.8
545 reviews
5 stars
503
4 stars
13
3 stars5
2 stars1
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Will, Tori, and Abby, for their helpfulness, patience, and professionalism.
Efficiency
Customers frequently noted the quick and efficient service provided by the staff, making the process of getting new phones or resolving issues smooth.
Product Availability
Several reviews mentioned issues with product availability and stock, indicating that customers often found the store lacking in inventory.
Mixed Experiences
While many reviews were positive, there were also complaints about poor customer service experiences, particularly regarding one employee's approach.
- KSkristen stuck4 days ago1.0Customer service is absolutely awful in chats. Can't get anyone on the phone when I call. Couldn't get anyone on chat to give me any answers to why my service is out, or any answers on when it will be restored; despite asking for thar basic information numerous times. I will not keep them once my contract is up. The cost is too high to get not get straight answers when our service is down.
- CWChancelor WilderJan 3, 20265.0Dillon provided EXCELLENT customer service and was very helpful with upgrading my line and setting up my iPhone 17 Pro Max. He was very friendly and personable.
- KSKathy ShellDec 30, 20255.0Come get your phones at this store ONLY I worked with Dylan he was extremely transparent about everything. 5 stars.
- MWMichael WhiteDec 22, 20255.0Fast and efficient go see Dylan !!!
- BSBrenda SimmonsDec 15, 20255.0Tori is helpful she is patient with you and really helps you understand what you are getting!
Frequently Asked Questions About Verizon
What products and services does Verizon at 1497 Us Highway 331 S offer?
Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, and services including prepaid plans, bill payments, new lines, upgrades, device financing, and total mobile protection.
What brands of mobile devices are available at this Verizon retailer?
The store carries devices from Apple, Samsung, Motorola, LG, and HTC.
What are the store hours for Verizon in Defuniak Springs?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon offer in-store pickup or curbside pickup services?
Yes, the store provides both in-store pickup and curbside pickup options for customers.
What payment methods does Verizon accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can customers schedule an appointment or pick up orders at Verizon?
Customers can schedule appointments via https://www.tccrocks.com/appointments/ and use in-store or curbside pickup services.
Are there nearby dining options where I can eat before or after visiting Verizon?
Yes, nearby dining options include Taco Bell, Baskin-Robbins, Dunkin', Sonic Drive-In, Burger King, Domino's Pizza, Larumba Mexican Restaurant, La Rumbas, Yamato Steak House of Japan, Beef O Bradys, Jackson's cas, and New Jin Jin.
What are some nearby services that might be useful when visiting Verizon?
Nearby services include All In Credit Union, Army Aviation Center Federal CU, Dermatology Specialists of Florida, Sculpt & Wax Beauty Bar, Defuniak All Care Walk-in Clinic, and Tri County Community Council for various financial, health, and community needs.
Are there nearby retail or specialty shops close to Verizon?
Yes, nearby retail includes America’s Mattress, Shoe Dept., Smoke Shop, and Western Union for money transfer services.
How can I contact Verizon in Defuniak Springs if I have questions before visiting?
You can call the store at +1-850-951-1211 or visit their website at https://locations.tccrocks.com/fl/defuniak-springs/1030-us-331.html.