Best Buy

Reviews

• LG

  LANE GROW

  1 day ago
  5.0
  I bought the $179 protection plan that covers everything i buy for the next year! It's well worth it🤩
• CM

  Chris & Andrea Manfredi

  Nov 8, 2025
  5.0
  This is our go to Best Buy and appreciate it's location and employees. I have total tech (worth the $ to me) and had an issue with an older work computer (not actually purchased from BB) yet they assisted me. I did try online Geek Squad who did a total scan but did not resolve the issue. I made an in person appointment and met Jacob who listened to my concerns, took meticulous notes and got to work backing everything up, just in case. Later in day, Chris stepped in and called me to be sure that I was aware they needed to factory reset but assured me the backup files would be restored. 48 hours later, I met again with Jacob who I feel went above and beyond timewise to get everything back on my laptop. Even had to deal with a 3rd party vendor chatting and eventually releasing a download. I so appreciated Chris and Jacob for their time and expertise. Thank you!
• JG

  Joseline Galeas

  Nov 5, 2025
  1.0
  Estos intelectuales me vendieron una tablet y en la misma compra una pluma para la tablet. Cuando llegue a mi país (yo no probé las cosas porque eran un regalo) y la pluma no era compatible con la tablet😆 y yo ahora que hago con una pluma que no es compatible?
• CH

  cassidy heft

  Nov 5, 2025
  5.0
  Charity is amazing, although we went in a little upset the conversation was loud she calmed us down and still made sure everything we got we needed. I am extremely sorry for creating a problem, but for future reference we now know. Thanks for being attentive and understanding. Great management and leadership! Everything well taken care of.
• TA

  Toyin Aji

  Oct 24, 2025
  1.0
  Was scheduling an appointment at the apple store when the website said best buy had a same day appointment in at 6:20. So I drove 45 minutes & paid tolls to make it in on time just for them to tell me when I got there that since they closed in about 2 hours they wouldn't be able to help me. First he went back to "ask" if he would be able to do it & I heard him & a coworker laugh about something. Not sure what they were laughing at but moving on he then came out telling me to just come back tomorrow. Why would they let me book an appointment just to get there & get no help. & the fakest customer service I ever experienced

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