Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1316 N. Ferdon Blvd in Crestview, FL 32536
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
253 reviews
5 stars
196
4 stars
22
3 stars3
2 stars
5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Melissa, Leonard, and Lauren, highlighting their knowledge and willingness to assist.
Staff Performance
Several reviews noted exceptional service from specific employees, with many customers expressing appreciation for their patience and attentiveness.
Long Wait Times
Multiple customers reported long wait times due to insufficient staff, leading to frustration and dissatisfaction.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences with certain employees, particularly regarding rudeness and lack of assistance.
Product Knowledge
Customers frequently mentioned the staff's knowledge about products and promotions, which contributed to positive experiences.
- MLMichelle LynchOct 11, 20255.0Love our new phones! Melissa went above and beyond finding us the best deal on our phones, and helped fix our phone plan that had gotten messed up.
- MRMichele RobertsonOct 1, 20255.0Melissa was very helpful and got me taken care of expeditiously. She was friendly, professional, and knowledgeable of offers available.
- JWJennifer WardSep 27, 20255.0Melissa is always so very helpful!
- KFKathy ForeSep 25, 20255.0Customer service is the best.
- WBWendy BoardmanSep 22, 20255.0Melissa is wonderful!
Frequently Asked Questions About Verizon
What products and services does Verizon at 1316 N Ferdon Blvd offer?
Verizon offers mobile phones, smartphones, tablets, accessories, smartwatches, prepaid plans, and wireless, mobile, home phone, and home internet services.
What are the operating hours of Verizon in Crestview, FL?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store at 1316 N Ferdon Blvd provide in-store pickup?
Yes, the store offers in-store pickup services for customers.
What payment methods are accepted at this Verizon location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store in Crestview wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can I schedule an appointment or service with Verizon in Crestview?
You can schedule through the My Verizon app or via their quick link online; however, appointments are not required for visits.
What nearby places can I visit before or after shopping at Verizon on N Ferdon Blvd?
Nearby you can visit Papa Johns Pizza for a quick meal, Fantastic Sams for hair services, and Polar Bear Ice Cream and Poke for dessert.
Are there any supermarkets or grocery stores near the Verizon store?
Yes, Winn-Dixie is nearby and offers groceries and pharmacy services.
Where can I find other electronics or mobile phone stores near Verizon?
You can find Russell Cellular and Cox Solutions Store close by for electronics and mobile phone needs.
Does the Verizon location support community involvement?
Yes, Verizon Crestview participates in community outreach through initiatives like RC Cares.