Verizon

3.9
425 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Coral Springs for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
710 N University Dr, Coral Springs, FL
33071, United States

Hours

Reviews

3.9
348 reviews
5 stars
202
4 stars
44
3 stars
21
2 stars
14
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and unprofessional.

Staff Knowledge

Several reviews highlighted knowledgeable staff members who provided excellent assistance, but there were also complaints about staff lacking product knowledge and failing to address customer issues.

Store Experience

Customers reported long wait times and a lack of greeting or acknowledgment upon entering the store, leading to frustration and a feeling of being ignored.

Management Issues

There were multiple mentions of poor management practices, including staff being unhelpful and not addressing customer concerns effectively.

Positive Interactions

Despite the negative feedback, several customers shared positive experiences with specific employees who went above and beyond to assist them.
  • KK
    Kaught Klips
    Dec 26, 2025
    1.0
    Terrible customer service they were no Help, suppose to be a corporate locations but they’re lazy and the guys with less power at the storefronts in Tamarac are more help.Due to the fact that they didn’t want to do they’re job they tried to let me talk tot they’re customer service from they’re location phone.Was on hold for 50 minutes with no answer and no one came over and checked and was just trying to get the pin to do a simple e sim Activation.Worst location in all of south florida big and lazy woman
  • DJ
    Danna Jiménez
    Nov 28, 2025
    5.0
    Son los mejores todos son increíbles es como si fuera una familia estoy súper contenta de contenta y me siento súper bien son los mejores ❤️❤️el servicio es excelente marsha, Denise, oscar, deanna.
  • DG
    Dolores Goldstein
    Nov 1, 2025
    5.0
    Deanna is a very knowledgeable manager for Verizon. She went far beyond to assist me with a major issue I had. Not only was she knowledgeable she also had a sweet personality. I took up 2 hours of her time and expertise she got my issue resolved for that I am grateful
  • MZ
    M Z
    Oct 19, 2025
    1.0
    Worst business I ever ever encountered in my life. Ordered a phone for a pick up at this location. From the moment I walked in the you young lady was extremely rude and said "I dont see nothing here with your name on it" The only employee that helped guide me along this process was Andrew. He was great. The manager did not even say a word to me when I asked to speak to her twice. I have. I have never been treaded so rude and disrespected in my life. With the exception of Andrew this place should be highly avoided. I have been here 3 hours and drove 30 minutes from my home. Now they tell me there is nothing they can do.
  • CW
    C williamson
    Oct 13, 2025
    5.0
    Marsha and Ronda were excellent I was definitely switching to AT&T and they retained this customer. Customer service on the phone only wares your time and plays games. Thank you Marsha 🥰🥰🥰

Frequently Asked Questions About Verizon

What are the Verizon store hours in Coral Springs?

The Verizon store in Coral Springs is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Which brands of smartphones does Verizon Coral Springs offer?

Verizon Coral Springs offers the latest 5G smartphones including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, and other brands like Motorola, Kyocera, and TCL.