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Verizon

3.8
(726 reviews)

Business Details

1415 E Sr 50, Clermont, FL
34711, United States
(352) 243-6826

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Clermont for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1415 E Sr 50, Clermont, FL
34711, United States

Hours

Reviews

3.8
726 reviews
5 stars
427
4 stars
87
3 stars
31
2 stars
35
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting long wait times and unhelpful staff, while a few praised specific employees for their assistance.

Sales Practices

Several reviews highlighted concerns about misleading sales practices, including unexpected charges and upselling tactics, leading to accusations of fraud and dissatisfaction.

Staffing Issues

Many customers noted that the store is often understaffed, resulting in long wait times and poor service, with some expressing frustration over the lack of attention from employees.

Positive Experiences

Despite the negative feedback, there are instances of positive experiences where customers received excellent service from specific employees, indicating that some staff members are capable of providing great customer care.
  • TB
    The Next Level Barbers
    Feb 2, 2026
    1.0
    I went in on Dec23rd 2025 to pay a bill that was overdue but also pay in advance . I gave the money in cash to the employee Desiree and only have went into my account the rest just vanished in thin air. At least that’s what their customer service said to me . Do not recommend
  • DB
    david benzecry
    Feb 2, 2026
    5.0
    The agent Juan it was really helpful with me. Definitely I will came back to this store! 100/100 Juan thank you
  • JJ
    Jio Jimenez
    Jan 17, 2026
    5.0
    Went to switch phone carriers, Met Gerson and what a amazing person. He helped with all phones and home internet. Great price and service.
  • ES
    Emerald Dragonfly Studio
    Jan 16, 2026
    5.0
    Not a very good experience at all.
  • JC
    Joshua Carchi
    Jan 13, 2026
    1.0
    *Beware of FRAUD* Came in for a deal that we prequalified for on the phone with Verizon sales over the phone team. Explained exactly what we needed and how much we expected to pay per the details listed on the Verizon website. Representative “Desiree” confirmed the promotions and continued with the sale. On multiple occasions my wife and I told this person that we did not want additional charges or features. To include insurance. The rep assured us that anything mentioned like Netflix or HBO was included. During the conversation the rep also strangely admitted to how she would make $400 in commission on the sale. Well my plan was filled with extra features and my bill is nowhere near the promotional price of 4 phones for $100 it’s nearly triple that. I will be going into the store today to speak to a manager. I will be taking legal action. I plan of filing a police report for fraud, I am filing reports with the FCC, FTC, and the States Attorney Generals Office. The actions of this employee and this Verizon store violate the Florida Deceptive and Unfair Trade Practices Act. BUYERS BEWARE!

Frequently Asked Questions About Verizon

What are the store hours for the Verizon store in Clermont?

The Verizon store in Clermont is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.

What brands of smartphones are available at the Verizon Clermont store?

Verizon Clermont offers the latest 5G smartphones including the new iPhone 15, Google Pixel 8, Samsung Galaxy S23, and devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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