Visit our store at Clermont for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting long wait times and unhelpful staff, while a few praised specific employees for their assistance.
Sales Practices
Several reviews highlighted concerns about misleading sales practices, including unexpected charges and upselling tactics, leading to accusations of fraud and dissatisfaction.
Staffing Issues
Many customers noted that the store is often understaffed, resulting in long wait times and poor service, with some expressing frustration over the lack of attention from employees.
Positive Experiences
Despite the negative feedback, there are instances of positive experiences where customers received excellent service from specific employees, indicating that some staff members are capable of providing great customer care.
TB
The Next Level Barbers
Feb 2, 2026
1.0
I went in on Dec23rd 2025 to pay a bill that was overdue but also pay in advance . I gave the money in cash to the employee Desiree and only have went into my account the rest just vanished in thin air. At least that’s what their customer service said to me . Do not recommend
DB
david benzecry
Feb 2, 2026
5.0
The agent Juan it was really helpful with me. Definitely I will came back to this store! 100/100 Juan thank you
JJ
Jio Jimenez
Jan 17, 2026
5.0
Went to switch phone carriers, Met Gerson and what a amazing person. He helped with all phones and home internet. Great price and service.
ES
Emerald Dragonfly Studio
Jan 16, 2026
5.0
Not a very good experience at all.
JC
Joshua Carchi
Jan 13, 2026
1.0
*Beware of FRAUD*
Came in for a deal that we prequalified for on the phone with Verizon sales over the phone team. Explained exactly what we needed and how much we expected to pay per the details listed on the Verizon website. Representative “Desiree” confirmed the promotions and continued with the sale. On multiple occasions my wife and I told this person that we did not want additional charges or features. To include insurance. The rep assured us that anything mentioned like Netflix or HBO was included. During the conversation the rep also strangely admitted to how she would make $400 in commission on the sale. Well my plan was filled with extra features and my bill is nowhere near the promotional price of 4 phones for $100 it’s nearly triple that. I will be going into the store today to speak to a manager. I will be taking legal action. I plan of filing a police report for fraud, I am filing reports with the FCC, FTC, and the States Attorney Generals Office. The actions of this employee and this Verizon store violate the Florida Deceptive and Unfair Trade Practices Act. BUYERS BEWARE!
What are the store hours for the Verizon store in Clermont?
The Verizon store in Clermont is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
What brands of smartphones are available at the Verizon Clermont store?
Verizon Clermont offers the latest 5G smartphones including the new iPhone 15, Google Pixel 8, Samsung Galaxy S23, and devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I pick up my online order at the Verizon store in Clermont?
Yes, you can buy online and pick up your order in store. The store offers in-store pickup as well as free 2-day shipping and same-day delivery in select areas.
Does the Verizon Clermont store offer business products and services?
Yes, the store provides business cell phones, mobile hotspots, tablets, laptops, and offers mobile, wireless internet, and voice plans for business needs.
How can I schedule an appointment at the Verizon Clermont store?
You can schedule an in-store appointment online or use the My Verizon app to conveniently book your visit.
What payment methods are accepted at the Verizon Clermont store?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Does the Verizon Clermont store offer free Wi-Fi for customers?
Yes, Verizon Clermont provides free Wi-Fi for customers in the store.
What nearby entertainment options are available around the Verizon Clermont store?
Nearby, you can visit Mind Masters or Mind Masters CC, which offer escape rooms and arts entertainment, providing fun activities before or after your visit.
Are there any dining options close to the Verizon Clermont store?
Yes, there are multiple dining options nearby including Papa Johns Pizza and Chipotle Mexican Grill, where customers can enjoy a meal before or after shopping.
What other retail and service stores are near Verizon in Clermont?
Nearby retail and service options include ABC Fine Wine & Spirits for beverages, Lowe's Home Improvement for home goods, and Mainstreet Community Bank of Florida for banking needs.
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