Best Buy

Reviews

• TT

  Tony

  1 day ago
  1.0
  Be wary of this Best Buy and the AT&T reps. We dealt with salesman Harris who claimed by switching our bill would be $70. After signing contract and receiving the "bill" the price went to $121 and he put in all wrong information for discounts which would be removed as I didnt qualify for those. We were given the run around by AT&T and the reps at Best Buy. No resolution and when we reached out to Harris he continued to lie. The reps at the store told us to cancel as it would be too much of a hassle to fix. This is a scummy practice and Best Buy should be ashamed to have such reps in their stores. I saw a bunch of others falling for these scammers and liars. Time, money wasted and nothing but false promises and disappointments.
• JL

  Jesus L

  2 days ago
  5.0
  Had the chance to be there this weekend and had a great experience. Ender, the shift manager, went above and beyond to clear a couple of concerns I had with a recent purchase. I also had the chance to interact with other team members and they all were great!
• JA

  Joann Arneson

  Nov 17, 2025
  1.0
  Walked into Best Buy two days ago three employees chatting no one acknowledged me. They were having fun with a female about her not being a manager and noticeable. I don’t care if you’re not a manager, but you could help me and I told her I was looking forward. she said oh I’ll call over there and I’ll have someone help you and I was looking for a car cam I walked over that department. I heard her on speaker asking for someone to help me but no one acknowledge me there and there was a young guy and I asked him for help. He’s actually I work with computers and I don’t know anything about car camp so I left yeah I don’t know if you’re going out of business there, but I can pretty well understand why
• FS

  Frank Sanders

  Nov 14, 2025
  1.0
  Was treated very poorly by the manager Jay. Was sent the wrong laptop in the mail. No packing slip, no box, no cables, just a laptop in a box and not even the one I ordered. Spent over 1 hour of my day and gas because Best Buy made the mistake. All I wanted was the laptop I ordered and for Best Buy to fulfil their contract. Refused any sort of compensation, insulted me, and told me he can kick me out if I don't like it. What happened to accommodating the costumer? It was Best Buy who made the mistake and all I was asking for was the laptop I ordered and the price they promised. He told me if I want the laptop I ordered I had to pay him more money. He also claimed he was not responsible for Best Buy and individual stores have nothing to do with corporate. He also went on about corporate being awful. After being insulted and judged by Jay the manager and told if I don't like it I can leave. I will never go back to there again. Just awful and cold.
• CC

  Catherine Creighton

  Nov 11, 2025
  2.0
  Asked for help (twice) for questions about a likely purchase - finally found someone. It was during the day, not many customers in the store. Plenty of staff. He wasn't helpful. I eventually researched and ordered online.

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