Business Details
About
Cell Phone Store
TCC Chipley, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1611 Main Street.
Location
Hours
Reviews
4.7
453 reviews
5 stars
407
4 stars6
3 stars5
2 stars2
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mindy and Robyn received numerous accolades for their exceptional customer service, with many customers highlighting their patience, knowledge, and willingness to go above and beyond.
Employee Recognition
Mindy was frequently mentioned as a standout employee, with customers recommending her specifically for her helpfulness and professionalism.
Overall Experience
Customers consistently reported positive experiences at the Chipley Verizon location, noting quick service and helpful staff.
Mixed Feedback
While most reviews were positive, there were a few mentions of poor service and long wait times, indicating some inconsistency in customer experiences.
- ASAimee Steverson2 days ago5.0Very pleased! The young lady made sure I could get in alot of my apps after setting up my new phone. She did alot of extras she did not have to. Great service!
- GPGina Pippin6 days ago5.0Robyn was very helpful when I called inquiring about a 17 pro max & said she would have one waiting. When I arrived she was waiting with the phone and went above and beyond good customer service! Very friendly and knowledgeable. She helped me while helping 2 other phone purchases and transfers and handled it all excellently!
- HSHaley SumnerJan 2, 20265.0Robyn was PHENOMENAL! I’ve never had such a smooth, easy experience. She was knowledgeable and made the process of trading in a breeze.
- NSNichele SwintonDec 11, 20255.0I just want to make sure that everyone knows that Mindy is the GOAT! She’s so patient and kind to her customers and I really appreciate that she’s the best employee at the Chipley Store! Thanks Mindy for your great customer service!
- SMSharon Moore-RogersNov 3, 20255.0Robyn went over and beyond! I hope Verizon sees the asset that she is for their company. Her patience and customer satisfaction is superb! The world needs more people like Robyn.
Frequently Asked Questions About Verizon
What services does Verizon at 1611 Main Street, Chipley offer?
Verizon at 1611 Main Street offers smartphones, tablets, Verizon home internet, business accounts, device activation, prepaid and no contract plans, upgrades, accessories, and award-winning customer service.
What are the store hours for Verizon in Chipley?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Which wireless brands are available at TCC Verizon in Chipley?
They offer products from Apple, Samsung, Motorola, LG, and HTC.
Does the Verizon store offer in-store and curbside pickup?
Yes, the store provides both in-store and curbside pickup services for your convenience.
What payment methods are accepted at this Verizon location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I schedule an appointment or pickup for Verizon services or devices?
You can schedule appointments or pickups via their online reservation link at https://www.tccrocks.com/appointments/.
Is Verizon in Chipley an authorized Verizon retailer?
Yes, TCC Chipley is an independently owned and operated Verizon authorized retailer providing the latest Verizon network coverage including 5G service.
What other stores or services are near the Verizon store that might be useful for customers?
Nearby places include Hibbett Sports for sporting goods, Dollar Tree for discount shopping, and PeoplesSouth Bank for financial services, making it convenient to run multiple errands.
Are there food options near Verizon at 1611 Main Street, Chipley?
Yes, there are several nearby dining options including KFC, Angel’s Buffet and Catering, Dunkin', Arby’s, and Sonic Drive-In for a variety of fast food and casual meals.
Which nearby places can help customers access money transfer or banking services close to Verizon?
Customers can visit Western Union for money transfer services and PeoplesSouth Bank for banking needs close to the Verizon store.