Business Details
About
Cell Phone Store
TCC Chipley, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1611 Main Street.
Location
Hours
Reviews
4.7
449 reviews
5 stars
403
4 stars6
3 stars5
2 stars2
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mindy received numerous accolades for her exceptional customer service, going above and beyond to assist customers with phone upgrades and issues.
Professionalism
Employees, particularly Mindy and Robyn, were consistently described as professional, knowledgeable, and courteous, enhancing the overall customer experience.
Efficiency
Customers appreciated the quick and efficient service provided, with minimal wait times and effective problem-solving.
Helpful Staff
Multiple reviews highlighted the helpfulness of staff members, especially Mindy and Robyn, who were noted for their patience and willingness to assist.
Positive Experiences
The majority of reviews reflected positive experiences, with customers expressing satisfaction and recommending the store to others.
- SMSharon Moore-RogersNov 3, 20255.0Robyn went over and beyond! I hope Verizon sees the asset that she is for their company. Her patience and customer satisfaction is superb! The world needs more people like Robyn.
- KNKaitlyn NortonOct 26, 20255.0I had the best experience at this establishment! I had a phone emergency while on vacation and I am so thankful I chose this location. The representative, Britney, went above and beyond explaining, advising and assisting me through the trade in process. While helping me, she continued to multi task with various customers issues, in person and over the phone. Britney maintained professionalism and went out of her way to help every costumer I witness her interact with. For me personally, she took a stressful situation and dissolved it by simply being her. I am very thankful Britney was there today! Great Job!
- CGCindy GiannottiOct 18, 20255.0I cannot say enough about the young lady who helped me with my new phone purchase!! Brittany Hulburt I believe was her name and she was the nicest and most helpful Verizon rep I’ve encountered there!! She was super patient and helped me every step of the way which made transitioning to my new phone such a breeze!! Very professional and if she didn’t have the answer to something she went above and beyond to find the answer!! The best visit to this particular Verizon location I’ve had!! Definitely recommend! Be sure to ask for Brittany!! ⭐️⭐️⭐️⭐️⭐️
- MDMatthew DuffyOct 17, 20255.0Robyn was very helpful, made getting my new phone extremely easy and smooth process. Very informative, and polite. Excellent work!
- TWTara WhiteOct 9, 20255.0All the employees are very helpful, and you don't have long wait time. I always have a really good experience when I go in there. Mindy will always find you the best deals and phones. Bottom line I love it there, I have never had a bad experience there in the last 3 years. Mindy is my go to girl, she always goes over and beyond. Me and my husband just love her.
Frequently Asked Questions About Verizon
What services does Verizon at 1611 Main Street, Chipley offer?
Verizon at 1611 Main Street offers smartphones, tablets, Verizon home internet, business accounts, device activation, prepaid and no contract plans, upgrades, accessories, and award-winning customer service.
What are the store hours for Verizon in Chipley?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Which wireless brands are available at TCC Verizon in Chipley?
They offer products from Apple, Samsung, Motorola, LG, and HTC.
Does the Verizon store offer in-store and curbside pickup?
Yes, the store provides both in-store and curbside pickup services for your convenience.
What payment methods are accepted at this Verizon location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I schedule an appointment or pickup for Verizon services or devices?
You can schedule appointments or pickups via their online reservation link at https://www.tccrocks.com/appointments/.
Is Verizon in Chipley an authorized Verizon retailer?
Yes, TCC Chipley is an independently owned and operated Verizon authorized retailer providing the latest Verizon network coverage including 5G service.
What other stores or services are near the Verizon store that might be useful for customers?
Nearby places include Hibbett Sports for sporting goods, Dollar Tree for discount shopping, and PeoplesSouth Bank for financial services, making it convenient to run multiple errands.
Are there food options near Verizon at 1611 Main Street, Chipley?
Yes, there are several nearby dining options including KFC, Angel’s Buffet and Catering, Dunkin', Arby’s, and Sonic Drive-In for a variety of fast food and casual meals.
Which nearby places can help customers access money transfer or banking services close to Verizon?
Customers can visit Western Union for money transfer services and PeoplesSouth Bank for banking needs close to the Verizon store.