Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Brooksville store today.
Location
Cricket Wireless Authorized Retailer
19456 Cortez Blvd, Brooksville, FL
34601, United States
Hours
Reviews
4.6
174 reviews
5 stars
145
4 stars
11
3 stars
7
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and friendliness, with specific mentions of employees like Juan, Ron, and Steven.
Store Conditions
Several reviews highlighted uncomfortable store conditions, particularly excessive heat, which negatively impacted the shopping experience.
Product Issues
Customers reported dissatisfaction with product quality and service policies, including issues with warranties and exchanges.
Mixed Experiences
While many customers had positive interactions, there were also complaints about rude service and misinformation from staff.
Employee Recognition
Specific employees received commendations for their exceptional service, indicating a strong team presence that positively influences customer experiences.
- FBFrank ByersNov 12, 20255.0Martha did a great job fixing an error on my phone.
- SWshelly wardOct 24, 20251.0I was not able to give this zero Stars I have not ever had such poor service in my entire life as I have at this store I had bought a watch and spent a little over $100 on it so it was not cheap it took a while to figure out how to get it took up to my phone from the time that I got it it only States charged 2 days I brought it back I asked to speak to a manager the employee that I was speaking to said I am the assistant manager and there is nothing I can do about exchanging it or refunding my money because it does not stay charged on the back it clearly says it stays charged for up to 7 days he told me that it was my fault that I did not bring it back before 7 days I should have returned it when I realized it was not working right but for anybody that is buying any products I warn you now do not go there to buy anything they are selling bad products and you will not get a refund or an exchange for anything decent you will only get rude service especially from the assistant manager
- BBBillSep 5, 20205.0Gianise and Juan were very helpful , informative and got me out the door with exactly what I had. Great customer service
- AWAngie WilliamsAug 21, 20205.0Juan was very helpful. I came in very frustrated with old phone and former provider. I left very happy and pleased. He was kind and patient wirh me. Assured me he would help me. And he did. Thanks Juan
- RVRandy ViarsJun 23, 20195.0Jai helped me out with my phone
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Brooksville offer?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is Cricket Wireless Authorized Retailer located in Brooksville?
It is located at 19456 Cortez Blvd, Brooksville, FL 34601, US.
What are the store hours for Cricket Wireless Authorized Retailer in Brooksville?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless Authorized Retailer require an annual contract for their cell phone plans?
No, Cricket Wireless cell phone plans come with no annual contract.
When did the Cricket Wireless Authorized Retailer in Brooksville open?
The store opened on December 10, 2015.
How can I contact Cricket Wireless Authorized Retailer in Brooksville?
You can call them at +1 352-231-8660.
Are there other mobile phone stores near Cricket Wireless Authorized Retailer in Brooksville?
Yes, nearby mobile phone stores include other Cricket Wireless Authorized Retailer locations, Boost Mobile, and Metro by T-Mobile.
What food options are available near Cricket Wireless Authorized Retailer in Brooksville?
Papa John's Pizza is a nearby restaurant where you can grab a pizza before or after your visit.
Where can I find financial services near Cricket Wireless Authorized Retailer in Brooksville?
Nearby financial service locations include CoinFlip Bitcoin ATM and Edward Jones for your banking and financial advising needs.
What other types of businesses are near Cricket Wireless Authorized Retailer in Brooksville?
Nearby businesses include Direct Auto Insurance, Liberty Tax Service, XLNT Smoke shop, Sally Beauty, Brooksville Liquor, Dr Carl Steinkamp DDS dentist office, GNC supplement store, and Sears Outlet department store.