With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Brooksville store today.
Customers consistently praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.
Staff Performance
Specific employees like Trevor, Ace, Yamilka, and Melissa received multiple commendations for their exceptional service and support.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers often in and out in a short amount of time.
Problem Resolution
Customers appreciated the staff's ability to resolve issues effectively, including phone setups, upgrades, and account problems.
Positive Atmosphere
The store was described as having a friendly and welcoming environment, contributing to a pleasant customer experience.
CM
Cynthia Maloney
Nov 14, 2025
5.0
Martha is very helpful & very knowledgeable. Very patient as well.
JS
Jennifer Smith
Nov 6, 2025
5.0
Yamilka was a wonderful help setting up my new phone. She is an asset to your company. I think she deserves a raise.
VR
verna pedersen runyan
Oct 27, 2025
5.0
Yamilka and Marta were absolutely marvelous helping me with my phone set up! Couldn't ask for any better. Highly recommend this Cricket store on Cortez for all your phone needs.
FW
Frank Williams
Oct 23, 2025
5.0
Ace was great and helped me with my phone
MA
Misty Arszulowicz
Oct 13, 2025
5.0
Yamilka is the sweetest, most kindest, and goes above and beyond for her customers. My daughter's phone was hacked and our account was hacked. It took days to resolve but she helped us through it every step of the way and didn't stop until it was resolved. So grateful for her help.