Verizon

4.7
410 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Brandon’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
459 Brandon Town Center Mall, Brandon, FL
33511, United States

Hours

Reviews

4.7
404 reviews
5 stars
366
4 stars
4
3 stars
6
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Frank, Elijah, and Brennan for their knowledge, patience, and helpfulness.

Knowledgeable Staff

Numerous reviews mentioned the staff's expertise in providing information about plans, promotions, and technical support, making the purchasing process smoother.

Positive Experiences

A significant number of customers reported positive experiences, often recommending specific employees for their outstanding service.

Sales Practices

Some customers expressed concerns about sales tactics, mentioning issues with undisclosed fees and misleading promotions, leading to dissatisfaction.

Store Environment

The store atmosphere was generally described as friendly and welcoming, contributing to a pleasant shopping experience.
  • DR
    Devin Del Rio
    Nov 15, 2025
    5.0
    Probably the best experience we have had at a Verizon store thus far. Frank went above and beyond, exceeded all expectations and clearly communicated every detail possible. He gave multiple scenarios and outcomes and even recommended on which direction we should go with that would benefit us in the long run. Seamless upgrade to a new iPhone and even got a third line added. These were all options that sounded very discouraging when calling the customer service line for Verizon but Frank made it all possible. Thank you for such a great experience and making this all happen.
  • EH
    Emily Hernandez
    Oct 19, 2025
    5.0
    Frank was great and very helpful! He’s very knowledgeable and his customer service is top tier. I’ve never had a bad experience at this location.
  • TH
    Taylor Hayes
    Oct 9, 2025
    5.0
    Frank is wonderful! He’s so knowledgeable and got us all the good deals. We moved from T-Mobile to Verizon and the switch couldn’t have been made easier. Come see Frank!!!!
  • MC
    M D Cusack
    Sep 25, 2025
    5.0
    What an awesome store to purchase your Verizon new phone or accessories needs. I must tell you that Ari McCane was exceptional in helping us secure our phones, updating them, keeping us up to date on any promotions etc and she was so efficient in making our transition a smooth and easy one. Verizon is lucky to have someone like Ari McCane.. She goes above and beyond. Thank you
  • HO
    Hilda Ochoa
    Aug 27, 2025
    5.0
    My experience with Brandon at the Verizon store in the Brandon Mall was one of the best experiences by far Verizon must take care of their employees the best they can and give them all the recognition appreciation because he deserves this more.

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located in Brandon, FL?

The Verizon store is located at 459 Brandon Town Center Mall, Ste 931, Brandon, FL 33511.

What are the operating hours of the Verizon store at Brandon Town Center Mall?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.