Verizon

4.6
365 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Brandon’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1101 W Brandon Blvd, Brandon, FL
33511, United States

Hours

Reviews

4.6
360 reviews
5 stars
302
4 stars
20
3 stars
5
2 stars
3
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, with many specific mentions of employees like Scott, Kai, and Jean for their exceptional service.

Efficiency

Many reviews highlighted the quick and efficient service provided by the staff, making the process of purchasing or upgrading phones smooth and stress-free.

Product Knowledge

Numerous customers noted the staff's expertise in explaining products and plans, helping them make informed decisions without feeling pressured.

Mixed Experiences

While most feedback was positive, a few customers reported negative experiences, particularly regarding trade-in processes and customer service issues at the corporate level.
  • RD
    Robert Dodson
    Jan 5, 2026
    5.0
    Jean was amazing. After dealing with TMobile for two hours and every time being told “take care of it in the app” Jean was able to swap my 6 lines of service, beat my TMobile price, give me 6 iPhone 17s, set them all up and transfer all data, and stay after the store closes to get it all done. If you want customer service, go find Jean and have him set you up. Thank you Jean and I look forward to seeing how Verizon treats my family. I spent 20 years with T-Mobile so the move is scary but with customer support as received from Jean and the Verizon team I’m off to the right foot.
  • LL
    Liset
    Dec 26, 2025
    5.0
    Outstanding service at the Verizon store in Brandon thanks to Michael. He was extremely friendly, professional, and truly went above and beyond to get us the best possible deal. He explained everything clearly and made sure we were completely satisfied. We left super happy and grateful for his help. We highly recommend this store to everyone. Five-star service all the way! 🌟🌟🌟🌟🌟
  • BD
    Britaney Dziedzic
    Dec 3, 2025
    5.0
    Michael and Jan did a great job when I needed to run in for a SIM card due to an issue they were very quick to help and easy to work with
  • TG
    tonyah godfrey
    Nov 26, 2025
    5.0
    I had the pleasure of Mike's expertise in helping me with a new phone. He made the whole process easy and was very helpful. Would recommend.
  • ZR
    Zacary Renfroe
    Nov 22, 2025
    5.0
    Scott helped me and my family tremendously! Got me and my family new phones & was excellent with his customer service! I would recommend him to anybody trying to get a new phone or switch plans, he was great towards us!

Frequently Asked Questions About Verizon

What are the store hours for Verizon at 1101 W Brandon Blvd?

The Verizon store at 1101 W Brandon Blvd is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Does the Verizon store at 1101 W Brandon Blvd require an appointment?

No, appointments are not required to visit the Verizon store at 1101 W Brandon Blvd, but you can call ahead to make one if desired.